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Unable to change sample rate and bit depth. UX2 / Midi Devices. Others can, I cant. Why? Maxd out at 48000Hz. Popping also
by crewxp on 2010-08-04 20:41:33

I'm having a problem setting up my UX2's ASIO to process my Midi VSTs in Cubase. I can't change my operating sample rate and bit deph. They're stuck at 48000 Hz and 24bit. I'm using a EastWest and KOMPAKT VST in Cubase 5, and am setup to use UX2's ASIO driver to cut down on latency. When I purchased it about 4 month sago, I noticed that it was able to use a sample rate of up to 96000 Hz and 32bit, I noticed some other people are able to change theirs at will. I've posted a screenshot of someone's who has the option to change it, but is greyed out. I at least dont have the option at all. (attachment 1, myshot)

It tells me theyre set in the Sound Control Panel (attachment 2. myshot2)

But the only place I see a sample rate is at the last menu, and it only lists 3 optons (up to 48000). (attachment3, myshot3)

Proof that it's possible?

http://line6.com/community/servlet/JiveServlet/downloadImage/2-158597-11300/UX2_DriverPanel2.GIF

Anyways, does anyone know why this is happening? Ive updated to the latest drivers and applications.

Also, when I set my ASIO Buffer Size smaller than 512, I hear popping sounds in my headphones. Is this normal and to be expected?

Thanks!



Re: Unable to change sample rate and bit depth. UX2 / Midi Devices. Others can, I cant. Why? Maxd out at 48000Hz. Popping also
by crewxp on 2010-08-05 18:24:46

*bump*, this is really important to me



RE: Unable to change sample rate and bit depth. UX2 / Midi Devices. Others can, I cant. Why? Maxd out at 48000Hz. Popping also
by Line6Hugo on 2010-08-06 09:58:51

crewxp,

Take a look at the Cubase audio control preferences. Are you able to change the sample rate to your desired setting in those preferences?

The UX2 is capable of 44.1/48 kHz 16-/24-bit recording and 88.2/96 kHz ONLY with sample-rate conversion. This is not a selectable setting in the Line 6 Audio MIDI devices control panel, but in the audio preferences of your DAW (Cubase).

Also, if you are gettin popping in your audio when you set the buffer size smaller than 512 samples, it may be causing a higher load on your CPU which would result in the pops and clicks.

I can see that you are using Windows Vista 64-bit, so there is also a possibility that you are encountering problems with our driver that we are currently investigating the root cause of. We have created an announcement entitled Support Bulletin for Drivers at the announcement section at the following link for updates on this problem:

http://line6.com/community/community/support/computer_based/pod_farm_pod_studio_toneport

Regards,

Line6Hugo



Re: Unable to change sample rate and bit depth. UX2 / Midi Devices. Others can, I cant. Why? Maxd out at 48000Hz. Popping also
by crewxp on 2010-09-27 12:40:44

hi, it's been a little over than a month, just thought i would check in. have you guys found and fixed the bug in the ASIO software?

I noticed that Line6Perry had posted a screenshot of his settings page a few days ago, and someone had almost the exact same problem as me.

http://line6.com/community/thread/43377

His screenshot: http://line6.com/community/servlet/JiveServlet/download/179294-10453/Screenshot.JPG

My screenshot: http://line6.com/community/servlet/JiveServlet/download/166931-9716/myshot.JPG

Problem: Missing a Driver Format section (To change Default Sample Rate and Default Bit Depth)

Another question: How do I activate the Sample Rate Converter? I wish to be able to use the 96KHz mode. Do you have any other guides on how to do this?



Re: Unable to change sample rate and bit depth. UX2 / Midi Devices. Others can, I cant. Why? Maxd out at 48000Hz. Popping also
by TheRealZap on 2010-09-27 12:55:36

as far as i know, only the ux8 can do 24/96, not the ux1/2

not sure if that's what you are trying to do...



Re: Unable to change sample rate and bit depth. UX2 / Midi Devices. Others can, I cant. Why? Maxd out at 48000Hz. Popping also
by crewxp on 2010-09-29 00:45:36

When I bought the product it was advertised to do so.

And in the mod's screenshot, it shows the option for 24-bit. There's no option for that on my screenshot.



Re: Unable to change sample rate and bit depth. UX2 / Midi Devices. Others can, I cant. Why? Maxd out at 48000Hz. Popping also
by crewxp on 2010-09-29 19:19:00

bump




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