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M9, Input jack shorting out.
by clemmert on 2010-08-24 15:22:49

Hi all, I'm using an M9 with a faulty input jack.  I'll be playing the device, and my volume will drop almost completely out.  If I reach underneath the 1/4" cable jack and lift up, I can get it to connect and continue at normal volume.  But it will short out again.

The last time I had this issue I tightened the jack with a ratchet, which worked for several weeks.  It doesn't seem to be working this time.

Is this an issues where I need to send the device in and have the jack replaced?  Or is there a fix I can make myself?

Thanks for you input and help.



RE: M9, Input jack shorting out.
by Kneehow on 2010-08-24 16:34:56

That happened on my personal unit. It turned out to be a loose solder joint past the input jack connection point.

If you're still within the first year of new product purchase, I recommend making a copy of your purchase receipt and getting the M9 to the nearest Authorized Line 6 Service Center in your area: http://line6.com/support/serviceCenters/

The tech(s) can check out the input jack and solder joints no charge to you and correct the issue without voiding your warrnty.

Regards,

L6Perry



Re: RE: M9, Input jack shorting out.
by clemmert on 2010-08-24 18:31:47

I don't live near a service center, but am getting an RMA to send to the factory.  Thanks for your help!




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