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Regular static/popping with kb37
by iamroberty on 2010-11-22 22:12:06

I just set up my new computer and I am getting a regular click/pop/static sound whenever I play back audio.

If I have Ableton running with a guitar track armed for recording it is always audible.

When I had programs loading, or any status bars filling up it makes a white noise/static sound.

It is a short static burst of three small pops (dutdutdut) sounds kind of like a noisy hard drive clicking, except it's coming through the speakers.

I have gone through all of the steps to maximize recording on a pc.

I have seen a solution where you uninstall an AMD USB filter, but I do not have one installed.

I have also seen a solution where you install the AMD USB filter.

I read somewhere your graphics card could be using too many resources, I don't know how to lower it's settings but I am not a gamer, I built this computer for recording so graphics are not a priority.

Please help, I don't know what else I can do.

This noise is driving me nuts.

I recorded it if you would like to hear it.  It is so regular I can use it as the beat to play guitar to.  Ugh.

Windows 7 Ultimate 64 bit

AMD 1075t phenom ii x6 3.0 ghz

Gigabyte ga880ga-udh3 MOBO

880G/SB850 chipset

4 GB 2x2gb DDR3



Re: Regular static/popping with kb37
by Triryche on 2010-11-23 06:52:14

You list many things you tried already.

But you did not mention updating your driver.

If you haven't already, run the Line6 Monkey to ensure you have the lastest drivers/firmware.



Re: Regular static/popping with kb37
by iamroberty on 2010-11-23 13:30:09

I am running the newest drivers, version 4.1.1.7

The KB37 worked fine on my pentium 4 Dell running XP sp2.

Should I partition my hard drive and install Windows XP as well as Windows 7?



RE: Regular static/popping with kb37
by ricksox on 2010-11-23 17:42:36

Hello,

If you change the buffer slider in the Line 6 Audio MIDI Devices control panel does that make a difference?

Are your session sample rates in Ableton the same as your driver sample rates?

Please do post a clip so we can hear it. Thanks.

Line6Miller



Re: RE: Regular static/popping with kb37
by iamroberty on 2010-11-23 19:40:36

There is no change in the volume or frequency of the static clicks if I change the buffer size in the Audio-Midi Devices menu.

Ableton and the driver are running 16 bit, 44100 Hz.

I tried out my blue yeti mic to see if i got static if I used it to monitor and it was completely static free.

I can actually see the static on the podfarm 2 output bar.



RE: Regular static/popping with kb37
by Line6david on 2010-11-24 11:49:27

Hi,

Are you connected via a USB hub? This has been know to cause issues with pops and clicks.

As far as the USB filter driver, this resides in a program called ATI Catylist. If you have searched for the driver manually, please check to see if this is on your system.

http://www.printavant.com/smartdongle/amd_filter_uninstall_7.html

We also have a document that has helped a lot of people with this issue:

Windows Vista/7 tweaks and optimization:

http://line6.com/community/docs/DOC-2085

Thanks,

David

Line 6 Customer Support



Re: RE: Regular static/popping with kb37
by iamroberty on 2010-11-24 12:34:06

Thanks but I have already tried both of those.  There is no USB filter listed with the ATI Catalyst components to uninstall.



RE: Regular static/popping with kb37
by Line6david on 2010-11-24 14:50:08

Hi,

Recently, we have compiled a list of advanced troubleshooting methods that can help determine the cause of issues such as this one:

USB Audio Troubleshooting:

http://line6.com/community/docs/DOC-4282

Thanks,

David

Line 6 Customer Support



Re: Regular static/popping with kb37
by iamroberty on 2010-11-25 00:22:16

Hopefully the problem has been solved.

I changed the power saving setting from Balanced to High Performance (which wasn't presented as an option originally for some reason.) and then listened to music.

I heard no clicks or pops in the audio.  I ran ableton and played back some recordings and I heard pops and clicks but not at a regular interval, maybe it is unrelated.

Drum loop files played alone had no pops.

Thank you for responding to my post quickly!

I appreciate all of your help.



RE: Regular static/popping with kb37
by ricksox on 2010-11-29 16:29:15

Hello,

Thanks for following up and letting us know.

Line6Miller



Re: Regular static/popping with kb37
by nightcinema on 2012-10-05 14:21:39

thank you imroberty




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