These forums are read only, please use our new forums here.

Main :: Riffworks Line 6 / Standard Edition



Riffworks Line 6 Edition Crashes??
by kalelv on 2009-04-22 04:52:27

Does riffworks has crash problems with windows vista or its a general problem? After a few minutes recording ideas, the program crashes, always. It makes an awful sound. How can I get my money back? I bought just a few days ago.



Re: Riffworks Line 6 Edition Crashes??
by kalelv on 2009-04-22 04:56:49

I already checked all this but still making the crashes and the loud humm. I have all latest updates. Download them through Monkey.

Line6Andy Line6Support

518 posts since
Jun 5, 2006

Hello,

  Did you update from the disc or from the Line 6 website? ##Please go the following link to download/install the latest Gearbox software for your OS, which also includes the Line 6 monkey intelligent updater and the latest drivers for your Line 6 product.

http://line6.com/software/

class="MsoNormal">

See the following links for additional Line 6 software information:

Line 6 Monkey Installation and F.A.Q.

http://line6.com/community/docs/DOC-3898

class="MsoNormal">

Installing Drivers For Your Line 6 Device

http://line6.com/community/docs/DOC-4427

class="MsoNormal">

Gearbox Program manual

http://line6.com/community/docs/DOC-4839

align="right" class="MsoNormal" style="text-align: right;">

Use the information in this link to optimize your computer to work with Line 6 Gear.

Computer System Audio Optimization

http://line6.com/community/docs/DOC-4201

class="MsoNormal">

See the following link for more Riffworks FAQs and setup:

RiffWorks Line 6 Edition F.A.Q.

http://line6.com/community/docs/DOC-3962

class="MsoNormal">

Line6Andy

Please be sure to award Helpful and Correct points to community members who respond with helpful or correct answers!



Re: Riffworks Line 6 Edition Crashes??
by AndyParedes on 2009-04-22 16:25:14

So you reinstalled all the software, optimized your system for audio, and the program is still crashing?  We need to get some information on your system.Please provide the following information from:

Before Posting a Question

http://line6.com/community/docs/DOC-4429

style="margin: 0in 0in 0.0001pt;">

·        Line 6 Product:

·        Flash memory, USB Firmware  versions installed:

·        Line 6 Monkey version installed:

·        Line 6 Drivers version installed:

·        Line 6 Application (i.e. Riffworks, Line 6 edit, Gearbox) software and version:

·        Operating System version

·        Is this a dual boot system?  If yes, please list all applicable operating systems:

·        CPU / Processor Type and Speed

·        Amount of RAM

·        USB Ports: (#, location, speed 1.0/2.0):

·        USB Devices connected to on your system: (Including any HUBs):

·        Security software installed on your system (anti-virus, pop-up blockers, firewalls):

·        Audio recording programs on your system (i.e. Sonoma, Ableton, Cakewalk, Pro Tools, etc):

·        Audio playback programs on your system (i.e. Real Player, Winamp, Itunes, WMP):

·        Type of internet connection: Cable modem, DSL, satellite, dial up:

Please note: Line 6 does not support satellite or dial up internet service

General troubleshooting questions (choose N/A if it does not apply):

·        Does Line 6 Monkey recognize your device?

·        Have you reinstalled the drivers for this device directly from the Line 6 website for your OS?

·        Have you tried different USB cables?

·        Are you connecting directly to a USB port on the back of your computer?

·        Have you shut down all security software/other programs?

·        Have you tried to replicate the problem on a different computer?

Bw aware that you can return the license and get a refund within 30 days of the purchase. See the following link:

http://line6.com/store/returnpolicy/

style="margin: 0in 0in 0.0001pt;">Line6Andy

Please be sure to award Helpful and Correct points to community members who respond with helpful or correct answers!



Re: Riffworks Line 6 Edition Crashes??
by
Nackatral on 2009-07-19 14:11:54

I think its a genral problem i have the same problem on xp, if you find a soloution can you poast it here pls



Re: Riffworks Line 6 Edition Crashes??
by jayraines on 2009-09-10 06:52:58

i also think this is a geeral probem, and i would also appreciate a "fix".  when it works, awesome...  when it doesn't, not so awesome...  you can contact me on jrain666@gmail.com  thaks!  fingers crossed!



Re: Riffworks Line 6 Edition Crashes??
by Figue on 2009-12-08 07:22:03

I bought my Guitarport today and it comes with the rifftracker, I would really hate if this didnt work, or if it crashed.

What is the status for this problem? A support issue this old should be by now fixed.

Am I wrong?

Rgds

Andre



Re: Riffworks Line 6 Edition Crashes??
by Manator on 2010-10-18 01:45:09

same problem here i contacted sonoma and they want to sell me another vertion of riffwork i dont want to buy another i want my fixed  please  !

btw i tested  my friends pod he has the T4 and other friend the standard same crap in both ..CRASHES !!!

M



Re: Riffworks Line 6 Edition Crashes??
by jasonatsonoma on 2010-10-20 14:16:17

Hello all,

I fully understand that you are wanting to get the version of the software that you own to work on the Vista, 7 or Snow Leopard OS. One major problem is that RiffWorks Line 6 edition has been discontinued. This happened a while ago and so there will not be any new updates to this version of the software. Unfortunately this is the way of the world that developers need to move forward. We are just trying to keep up with the hardware manufacturers and the OS developers. Apple no longer supports Power PCs with there new OSs and I have a bunch of hardware that wont work with Vista or 7. When things change too much we cannot just keep patching holes in old products(as much as we really want to!)

I have included a link so that you can see the differences between the Line 6 Edition and RiffWorks Standard. The most important things are:

1. That Standard is compatible with the latest OSs on both platforms.

2. It comes with some cool plugins the your version did not(worth over $100).

3. It has a extra InstantDrummer yours did not come with.

4. You can export Riffs as WAV files.

5. You can record in 32 bit.

6. Most importantly it is not tied to your device. This means that if you get a new input device you do not have to try and transfer the license to a new device.

http://www.sonomawireworks.com/riffworksfeatures-Line6.php

Weare not asking to buy the new version. We have a deal so that you can crossgrade for $30 if you have RiffWorks v2 and $60 if you have v1.

http://www.sonomawireworks.com/guide/index.php/Riffworks_Crossgrade

Ifyou have any questions you can contact us directly at support@sonomawireworks.com

-Jason




The information above may not be current, and you should direct questions to the current forum or review the manual.