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KB37 not triggering VST instrument
by mjbryan on 2011-08-04 02:51:39

I am not sure whether this is a KB37 or a Cubase problem but yesterday I was able to play VST instruments via my KB37 on Cubase today I can't. I have not knowingly changed any related parameters. Any suggestions on to how to rectify this?

BTW I don't get an input signal showing in Cubase when I press a key.



Re: KB37 not triggering VST instrument
by Line6david on 2011-08-05 15:02:33

Hi,

Is the KB37 the only interface you use with Cubase?

This issue could be related to a number of things. First check your connections.

Have you tried connecting to different USB Ports?

Are you using a USB hub?

Make sure you have the latest drivers installed:

http://line6.com/software/

Thanks,

David

Line 6 Customer Support



Re: KB37 not triggering VST instrument
by Line6david on 2011-08-08 14:26:55

Hello,

It has been at least 48 hours since we've heard from you. We're going to assume your question has been answered and close this support thread. If you feel your question(s) have not been answered, or, if you have further questions, please feel free to re-open a support thread within our support community and we will answer your questions accordingly. Thanks!

Line 6 Support



RE: KB37 not triggering VST instrument
by Line6Don on 2011-08-08 16:40:14

Hey mjbryan,

This ticket is being closed due to lack of response within 72 hours. If you still have questions or are still experiencing an issue please start a new thread and mark the discussion as a question. To do so you can follow the link below and Ask a Question:

http://line6.com/support/community/support/

For more information about using the Online Technical Support System please review our FAQ at the link below:

http://line6.com/support/docs/DOC-1451




The information above may not be current, and you should direct questions to the current forum or review the manual.