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Why is Dr Distorto battery life so short, and why won't adapters work?
on 2011-08-11 07:09:43
I can not get through a band practice without the red "replace battery" indicator light flashing on my DR Distorto pedal. And I can not get any AC adapter to work, even though all the specs match EXACTLY with what is asked for. Finally, I can't register my product with Line 6 because it says my serial number is invalid, even though it is the Line 6 website that automatically put that serial number in when I chose my pedal from their drop down list.
Great sounding pedal, but this is getting a little ridiculous. Not the greatest first impression of Line 6, for sure.
RE: Why is Dr Distorto battery life so short, and why won't adapters work?
on 2011-08-11 08:16:52
I created a support ticket for you so we can resolve this issue. Please respond to the ticket. Thanks.
Q: What is a support ticket?
A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.
Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.
The information above may not be current, and you should direct questions to the current forum or review the manual.