These forums are read only, please use our new forums here.

Main :: POD Farm / POD Studio / TonePort



follow up question to error code 80000002
by deawelder on 2011-09-10 07:59:49

I went to the line 6 monkey and it said my flash memory needed updating but when I tried to update it gave me a new error code 80007204 it said my kb37 would not go into update mode. all i get on the kb37 is blinking red lights next to the meters it is not turning on, but sometimes it will power up and the meter needles peg wide open and there are red lights that come on where you change octives. Is this thing dead I have only had it about one month. it worked then just stopped. any help would be great thanks.



RE: follow up question to error code 80000002
by Line6david on 2011-09-12 15:46:44

Hi,

This issue could be related to a number of things. First check your connections.

Have you tried connecting to different USB Ports?

Are you using a USB hub?

Make sure you have the latest drivers installed:

http://line6.com/software/

Then try the optimizations in our USB Troubleshooting Guide:

http://line6.com/community/docs/DOC-4282

Thanks,

David

Line 6 Customer Support



Re: RE: follow up question to error code 80000002
by Line6david on 2011-09-16 09:21:37

Hello,

It has been at least 48 hours since we've heard from you. We're going to assume your question has been answered and close this support ticket. If you feel your question(s) have not been answered, or, if you have further questions, please feel free to re-open a support thread within our support community and we will answer your questions accordingly. Thanks!

Line 6 Support



Re: RE: follow up question to error code 80000002
by deawelder on 2011-09-17 05:50:01

Sorry I did not get back in a timely manner. I tried all the fix's and still error code for kb37 not excepting down load.

I have a guitar port that uses all the same set ups and works fine, it let me down load new drivers just this morning and all come up green check marked. kb37  shows  esn (none) next to it where the device is shown. When I plug kb37 in the clip lights blink, when I try to down load flash memory then meter lights come on (and are peged wide open) and red lights at octive select. Is it a hardwear issue do I need to bring somewhere to be repaired? Or is there something else that oyu know that can bring it back to life?



Re: follow up question to error code 80000002
by kre8_noyz on 2012-02-23 07:33:00

I am having the exact same problem, someone help?!?



Re: follow up question to error code 80000002
by nuclearharry on 2012-05-05 21:41:30

my verdict line 6 amps good these ux1 ux2 things bollox about to send mine back had nothign but problems with it one error after another



Re: RE: follow up question to error code 80000002
by axten on 2012-12-08 11:37:57

Hello David, I have deone everythign and my kb37 still does not update the flash memory and now it is with the Metters all the way to the right (maximum) and is not working.

CORRECTION: After a night withou slepping I decide to do it all again. I've tried for 5 times unplugin the USB cable withou luck. I than tried not to disconnect the cable. Suddunlly I got a differente error: (Code 80007209) Firmware version verification failed.

I than reinstall the firmware without unplugin the USB cable ant it updated. Tried again to update the Flash Memory and without unpluging the USB cable I got my kb37 back to work...

happy again!!!!!!!




The information above may not be current, and you should direct questions to the current forum or review the manual.