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Main :: POD X3



USB dropout
by georgeseth on 2011-09-27 18:51:01

I recently switched computers, and now I'm having the USB dropout issue when using the Pod X3 Live as my playback device; is there a fix available? The audio will play for a few seconds to half a minute before it quits.

Pod X3 Live: v 4.2.4.9

Line 6 Monkey: v 1.42



Re: USB dropout
by TheRealZap on 2011-09-27 19:05:14

the fix is a trip to the service center... your hardware needs to be modified.



Re: USB dropout
by georgeseth on 2011-09-29 13:11:51

I plugged the Pod X3 Live into a Targus USB hub (model: pauh217U), and this has fixed all the playback issues!

http://www.targus.com/us/productdetail.aspx?sku=pauh217u



Re: USB dropout
by TheRealZap on 2011-09-29 13:24:31

that can cause other issues and its unsupported but awesome that its working anyway,....

by the way... the fix is *FREE* if you call the service center and have them reference tech bulletin #52

just saying... you might one it fixed proper one day.



Re: USB dropout
by georgeseth on 2011-09-30 11:07:13

good point...where can I find a copy of "tech bulletin #52?



Re: USB dropout
by TheRealZap on 2011-09-30 11:27:10

you can't... it's only available to authorized service centers.



Re: USB dropout
by georgeseth on 2012-01-17 10:52:49

I found a local service provider; he has the part on order, referenced in tech bulletin #52, and asked me to drop off the X3 Live next week for the repair.

Is there a chance this fix is covered under warranty, even though my POD is 2+ years old?



Re: USB dropout
by TheRealZap on 2012-01-17 10:54:06

100% covered, line6 picks up the tab on this fix. should not cost you a dime. line6 should pay the service center directly.




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