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My Macbook pro can´t install any firmware or any drivers for the Pod Studio UX1
by marotallica on 2011-12-02 08:54:08

Hi I have recently got a pod studio ux1 and i have installed on my mac with osx lion

the problem is that it work for a moment but when I decided to unistall and install again the drivers with the line 6 driver unistaller app but when i tried to install again the drivers the led became red and then line 6 money dont reconized my pod and i cant install any drivers or updates

I will aprecciate your help thanks.



Re: My Macbook pro can´t install any firmware or any drivers for the Pod Studio UX1
by Triryche on 2011-12-02 09:03:45

Are you trying to install the most recent driver for your OS?

http://line6.com/software/



Re: My Macbook pro can´t install any firmware or any drivers for the Pod Studio UX1
by marotallica on 2011-12-02 09:10:09

yes im trying to install it but when I install the driver nothing happens the led still red



Re: My Macbook pro can´t install any firmware or any drivers for the Pod Studio UX1
by marotallica on 2011-12-02 09:51:43

in the line 6 monkey app in need to install the usb firmware 1.01 but its the only thing that i cant download



Re: My Macbook pro can´t install any firmware or any drivers for the Pod Studio UX1
by Line6Tony on 2011-12-06 13:51:47

I suggest you completely uninstall all Line 6 software and start over after reviewing this FAQ: http://line6.com/support/docs/DOC-1752

In order to find if your Mac may have a configuration issue, see if you can replicate the issue on another computer. If you can't replicate, see this USB Audio troubleshooting FAQ: http://line6.com/support/docs/DOC-4282.

Let us know the results.



RE: My Macbook pro can´t install any firmware or any drivers for the Pod Studio UX1
by Line6Don on 2011-12-12 16:23:39

Hey marotallica,

It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered. If it has been answered, please award points to whoever was helpful and/or answered the question.

In the event your issue has not been resolved, I created a support ticket for you so we can continue to communicate. Please respond to the ticket. Thanks!!

Q: What is a support ticket?

A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut:

http://line6.com/account/tickets/view/

Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all.




The information above may not be current, and you should direct questions to the current forum or review the manual.