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on 2011-12-19 13:47:17
just had to reformat my computer, thus loosing all software. I baught riffworks off this site in my of 2011, It still shows up as one of my purchases on my account. How do i re download it with out paying again!?!?
RE: Riffworks Download
on 2011-12-22 04:59:46
It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered. If it has been answered, please award points to whoever was helpful and/or answered the question.
In the event your issue has not been resolved, I created a support ticket for you so we can continue to communicate. Please respond to the ticket. Thanks!!
Q: What is a support ticket?
A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut: http://line6.com/account/tickets/view/.
Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all.
Re: RE: Riffworks Download
on 2011-12-24 17:19:26
thank you for your help
issue has been resolved
Re: Riffworks Download
on 2011-12-24 17:20:10
thank you! iss ue has been resolved
The information above may not be current, and you should direct questions to the current forum or review the manual.