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Rifftracker, wont install?!?
on 2011-12-29 04:16:45.1800
Hi guys, just purchased a Rifftracker bundle with a guitarport CD version 2.5 disc. After many failed attempts to install ( it gets to agree terms and goes off) I scanned some forums, only to find out that it wont run with windows 7! I have now installed Gearbox (?) as i found a tread which took me there, but I want to install the correct version off riffworks or rifftracker or whaterver I purchased!! Really confused with everything on offer, and dont want to be paying extra for something I have already bought, need some help guys!! I dont really understand the difference bewteen riffworks, rifftracker, gearbox, version2.5,2.6 etc etc etc!! just wanna be able to plug in and play and record!!!!
Re: Rifftracker, wont install?!?
on 2011-12-29 17:25:55.8640
You haven't registered the unit yet so I can't tell which device you have, but if it came in a green box, it is a GuitarPort Rifftracker and it has a Riffworks license locked in it. I'm going to set up a support ticket for you to help with registration and to move forward with recording. Please respond to the ticket. With us talking via the ticket, I will mark this thread answered.
Q: What is a support ticket?
A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut: http://line6.com/account/tickets/view/.
Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all.
The information above may not be current, and you should direct questions to the current forum or review the manual.