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Can't install latest driver for UX1 on my MacBook Pro OSX 10.7.2
by anttso on 2012-01-14 07:51:37

Hi,

I have been trying to install the driver for my UX1 without any success. Have tried numerous ways as stated in the thread below but Line 6 monkey don't seem to be installing the driver. The left panel of Line 6 monkey indicates that i'm 'connected' with my UX1 although the indicator LED is shining RED. The right panel indicates a 'NO' on the driver item. Everytime I click on the update driver it will run through the installer and say that it is successfully installed. When I run Monkey again it will again appear as 'NO' on my driver installed! Of course the POD farm program cannot detect my UX1 as well.

I have tried removing drivers using the uninstaller and reinstalling. It doesnt help. I have tried repairing permissions on my disk utility, doesnt help either.

http://line6.com/support/thread/75556

Someone">http://line6.com/support/thread/75556">http://line6.com/support/thread/75556

Someonehelp me pls. Thanks in advance!



Re: Can't install latest driver for UX1 on my MacBook Pro OSX 10.7.2
by Line6Don on 2012-01-23 14:59:43

I would suggest that you follow the MAC instructions for step #3 that outline how to remove all of the Line 6 software from the computer:

http://line6.com/support/docs/DOC-2304

After">http://line6.com/support/docs/DOC-2304">http://line6.com/support/docs/DOC-2304

Afteryou have removed all of the Line 6 software from the computer, you can then repair the disk permissions one more time and then restart the computer. Upon restart download and install the latest MAC OSX drivers from the link below:

MAC Drivers : 7.1.3

http://line6.com/software/readeula.html?rid=4321



RE: Can't install latest driver for UX1 on my MacBook Pro OSX 10.7.2
by Line6Don on 2012-02-01 09:54:34

It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered. If it has been answered, please award points to whoever was helpful and/or answered the question.

In the event your issue has not been resolved, I created a support ticket for you so we can continue to communicate. Please respond to the ticket. Thanks!!

Q: What is a support ticket?

A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut:

http://line6.com/account/tickets/view/

Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all.



Re: Can't install latest driver for UX1 on my MacBook Pro OSX 10.7.2
by Vodium111 on 2012-10-03 14:39:39

hey im Rico,

I try to use the latest driver version 7.1.3 for my UX1 on my new macbook pro and it works for a short time. then the ux1 with all my usb ports just shut off! wat is this? after i play one song the UX1 will shit down! help me please!




The information above may not be current, and you should direct questions to the current forum or review the manual.