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POD Farm 1.12 not available in Logic 9.1.6
by mm444 on 2012-01-23 17:20:38

I recently got a new laptop running OS X Lion 10.7.2. When opening a project in Logic 9.1.6, I receive a message that says 'the plug-in "POD Farm" is not available.' The plug in is then greyed and crossed out in the mixer for any tracks running it. The plug-in is working in Garageband and Mainstage (the performance component of Logic Studio). POD Farm was uninstalled, PODFarm.component was removed from /Library/Audio/Plug-Ins/Components and then POD Farm was reinstalled and updated to 1.12. My laptop, KB37, and X3 Live were subsequently authorized and drivers updated. So far, I still receive the message that 'the plug-in "POD Farm" is not available.'



Re: POD Farm 1.12 not available in Logic 9.1.6
by Line6david on 2012-02-13 15:17:43

Hi,

I see several Line 6 Products listed in your account. Which product are you using to authorize POD Farm?

Does POD Farm 1.12 work as a standalone application?

Thanks,

David

Line 6 Customer Support



Re: POD Farm 1.12 not available in Logic 9.1.6
by Line6david on 2012-02-21 15:15:47

Hello. It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered. If it has been answered, please award points to whoever was helpful and/or answered the question.

In the event your issue has not been resolved, I created a support ticket for you so we can continue to communicate. Please respond to the ticket. Thanks!!

Q: What is a support ticket?

A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut: http://line6.com/account/tickets/view/.

Pleasenote: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all.




The information above may not be current, and you should direct questions to the current forum or review the manual.