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POD HD problem
by Chants_BAMF on 2012-01-29 18:42:48

So I just got my new POD HD (desktop) today and I was updating the firmware and while this happened, it turned off in the middle of the update (not sure why). But now when I turn it back on, it resets (turns of and back on again) every 30 seconds or so... Why is this? and can i have help? I might just go back to Sam Ash and get a different one.

Re: POD HD problem
by silverhead on 2012-01-29 18:52:57

Well, it's not a good idea to turn a computer off while its operating system is updating. It generally loses its sanity, can no longer find the bootstrap software, and hence cannot startup normally afterwards. That's why this has happened to your device, and it's why Windows Update (for instance) warns you not to turn off your computer until the update is complete. Same thing here - it's a computer.

You may be able to get it back to a sane state by starting it up in safe mode. To do that, hold the DOWN nav pad key while powering up. If it gives you a stable display, run Line 6 Monkey and reinstall the firmware. Do not disconnect the USB cable during the update procedure.

After the update, power up while holding down the Left nav key to r eset the Global Parameters.

Re: POD HD problem
by jimsreynolds on 2012-01-30 02:17:38

Also, if you are using Monkey version 1.50, I suggest that you roll back to version 1.43 - there is a known bug in 1.50 that can cause problems in updating (Line 6 have verified this).

Monkey 1.43 Windows:

style="padding-left: 30px;">Monkey 1.43 Mac:

The information above may not be current, and you should direct questions to the current forum or review the manual.