These forums are read only, please use our new forums here.
Gearbox fails on Lion 10.7.3
on 2012-02-05 08:30:40
After updating to Lion 10.7.3 all Line6 applications except License Manager fail to start.
Monkey, GearBox, PODFarm all claim that another Line6 application is already running, which is not the case.
Unfortunately neither of them provides detail on what application that might be (e.g. process id, ...).
Re: Gearbox fails on Lion 10.7.3
on 2012-02-10 04:02:19
please unplug the USB cable, then uninstall ALL Line6 software and the drivers using the Driver Uninstaller (Applications/Line6/Drivers)
get the Podfarm 2.5 installer from http://line6.com/software/; once finished installing, launch Monkey to update drivers
after this, run License Manager to authorise online your Mac and Line6 gear: http://line6.com/account/licenses/instructions/
if you face issues authorising Podfarm, please follow the troubleshooting in http://line6.com/support/docs/DOC-2304under
" 2. If you are experiencing the following symptoms on a Mac computer:
- POD Farm 2.51 standalone and/or plug-in not authorized on Mac."
if you need installing also Gearbox for your XTL, then start by downloading and installing it in first place, then Podfam 2.5
RE: Gearbox fails on Lion 10.7.3
on 2012-02-13 04:52:11
Hello. We haven’t heard back from you, so we're going to assume your question has been answered. If it has been answered, please consider awarding points to whoever was helpful and/or answered the question so they get the formal recognition.
In the event your issue has not been resolved, we have generated a support ticket for you so we can continue to communicate. Should you need further assistance, please respond to the ticket. With us talking via the ticket, I will mark this thread answered.
Q: What is a support ticket?
A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut: http://line6.com/account/tickets/view/.
Please note: Sometimes support ticket notifications will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all. You may also consider adding Line 6 to your safe senders list.
The information above may not be current, and you should direct questions to the current forum or review the manual.