These forums are read only, please use our new forums here.
Support forums for all POD HD products
POD HD500 cannot connect via USB
on 2012-02-13 10:49:07
I purchased POD HD 500 in July 2011. It has been working awesome since then. Last Weekend onward its not connecting to any computer via USB. My cable is fine as I have checked other POD HD500 with it. I am a recording artist and now its hampering my work big time. Can we have a solution to it asap ?
My POD Serial Number is 21P5C0L6111011501
Thanks & Regards
Arjun Singh Rawal
Arjun - The Band
_ı̴̴̡̡̡ ̡͌l̡̡̡ ̡͌l̡*̡̡ ̴̡ı̴̴̡ ̡̡͡|̲̲̲͡͡͡ ̲▫̲͡ ̲̲̲͡͡π̲̲͡͡ ̲̲͡▫̲̲͡͡ ̲̲|̡̡̡ ̡ ̴̡ı̴̡̡_*̡͌l̡**̡͌l̡*_̴
Re: POD HD500 cannot connect via USB
on 2012-03-14 16:28:19
Hello. It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered. If it has been answered, please award points to whoever was helpful and/or answered the question.
In the event your issue has not been resolved, I created a support ticket for you so we can continue to communicate. Please respond to the ticket. Thanks!!
Q: What is a support ticket?
A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut: http://line6.com/account/tickets/view/.
Pleasenote: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all.
The information above may not be current, and you should direct questions to the current forum or review the manual.