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Pod X3 Pro USB audio dropout when changing presets
by TedAtwood on 2012-05-28 16:14:12

Recently, audio from my USB connection to and from Pod X3 Pro and my computer has been dropping out when I change presets on the Pod. Three days ago, the Pod was randomly restarting itself, with boot up screen showing Line 6, then would start working again. This happened a few times then stopped happening. The next day, when I changed presets on Pod, all audio from the USB connection dropped out. This continues to happen with a seemingly random frequency. Sometimes I can change presets multiple times before audio drops out. It seems possible that the longer the unit has been running, the sooner audio will drop out when I change preset. This seems to happen whether I change the preset from the knob on the Pod, Gearbox, or with a MIDI controller I use to change the preset.

I use the Pod X3 Pro for my audio interface, so I am usually sending guitar and vocals to my computer and sending audio playback from Ableton Live to Pod and out to monitors. This is obviously a huge problem for me, as I use the Pod for all audio during performance. I also use the Pod as a general sound interface for my computer to send sound to monitor speakers, so I have used the Pod frequently nearly everyday for the past year since I bought it. Please advise on the best way to solve this problem. Thanks very much!

Macbook Pro OS X 10.6.8, 2.4 GHz Intel Core 2 Duo

2GB 667 MHz DDR2 SDRAM



Re: Pod X3 Pro USB audio dropout when changing presets
by silverhead on 2012-05-28 16:29:48

I have no particular suggestions, other than the usual (try another usb port, check your usb cable) ... perhaps others will offer something more creative.

But it sounds to me like you will need direct Line 6 support:

http://line6.com/support/tickets/add.html">http://line6.com/support/tickets/add.html">http://line6.com/support/tickets/add.html



Re: Pod X3 Pro USB audio dropout when changing presets
by Line6Tony on 2012-05-31 16:52:10

He has a ticket going with us.




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