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Spider Jam Volume suddenly goes to half or less
by hglassman on 2012-05-29 22:42:13

I have a brand new spider jam, purchased just a few weeks ago. Almost immediately there has been this intermittent problem. In the middle of playing, suddenly the volume cuts down to maybe half or less. The amp was never even touched when this occurs. Once this has happened, you cannot get the volume up again. Even turning the channel and master volume all the way up barely increased the volume at all. I have found that the only fix is to turn the amp off, wait a couple of seconds, then turn it back on. It then works just fine again- until the next time it happens. It could go for hours, or just a few minutes, there is no regularity nor does the problem correspond to anything. Just here and there intermittently. It is a major problem because now I can never perform with it as it could cut out at any moment on stage. Any ideas of what could be causing it and what to do about it?



Re: Spider Jam Volume suddenly goes to half or less
by daydreamin7677 on 2012-05-30 06:23:50

Try a simple factory reset. Hold down the Tone/Setting button while powering up. Note this will cause you to lose any custome tones you have created as well as any recordings so you may want to back the up. Also have you checked to make sure you have the latest firmware. Should be 2.09, if not got to thew documents tab at the top of the forum and follow the instructions for firmware upgrade.



Re: Spider Jam Volume suddenly goes to half or less
by hglassman on 2012-05-30 22:26:18

Thanks for the reply. As this is a brand new amp, wouldn't it have the latest firmware? How exactly do I check to see what version I do have, to see if I have 2.09?



Re: Spider Jam Volume suddenly goes to half or less
by daydreamin7677 on 2012-05-31 08:35:58

Press the save button and scroll to the bottom of the menu with the big silver wheel, you will see FIRMWARE VERSION, then press the right arrow cursor button and it should say 2.09 if not you will need an upgrade. And to answer your question, yes it should have come from the factory with the latest update but you never know. Did you try the factory reset?



Re: Spider Jam Volume suddenly goes to half or less
by hglassman on 2012-06-01 15:28:35

Daydreamin, thanks. Yes I did do the factory reset as you prescribed, and yes I do have V2.09 firmware. As the problem was very intermittent, I can't tell if it's solved or not. In a few days, if it doesn't happen, then I can figure this probably did the trick. Thanks again!

h



Re: Spider Jam Volume suddenly goes to half or less
by goodfellas on 2012-10-30 01:53:49

I have the same problem and have doen the reset but still no good so I will take it back to the shop soon as I can




The information above may not be current, and you should direct questions to the current forum or review the manual.