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POD X3 Live issue - definitely frustrated
by Lhystory on 2012-06-03 15:30:12

Hello, simply my first post here -

Here is the current issue that I am struggling with.

I have had my POD registered roughly a year ago. Today, I re-registered, re-installed, and re-activated it on a new machine (previous machine was not registered through the license manager). Through the new registering process and usage of the license, I was able to introduce both my POD and my computer to the roster.

Now that everything was updated, registered, and installed, I went forth to edit my pod through GearBox (which has worked as usual, standalone) and went to download Pod Farm and Pod Farm 2 onto my machine. All is going well, no issues to be had.

However, this is where my problems arose. I use Cubase 5, and albeit properly introducing the VST Folders to the DAW revealed the plugins as functional, but lack all of my model packs that are given with my Live. As stated in a few other discussions, searching for a re-download of the model packs is useless, and they should come "automatically" with my POD. This, as true for GearBox as it is, does not translate into my VST's during recording. When attempting to access some of my presets from years of using this POD, I am faced with a distinct lack of models/packs and an error code reveals to me that the current model was not properly activated. This thoroughly baffles me, as I have no idea how to go around this problem. As mentioned above, I am using BOTH of the farms as inputs in my DAW, not as standalone applications.

I wish the "add on" option was still available in my optional addons through monkey, as to me it seems that purely installing the model packs onto my machine would be a solution. However, I cannot even go into offline mode and install these addons as an account login is required in order to download these packs.

Anyone have any ideas or suggestions?



Re: POD X3 Live issue - definitely frustrated
by Lhystory on 2012-06-03 16:06:07

It seems that the issue lies in a few factors:

I have finally been able to get PodFarm to work - despite one of my addons explicitly being Pod Farm 2 - however, I digress. Hopefully PodFarm can just get the job done, otherwise, I think the issue has been solved.



Re: POD X3 Live issue - definitely frustrated
by Triryche on 2012-06-06 07:22:50

Did you purchase an upgrade to PF? Because it is not necessarily free.

Here are the upgrade paths

http://line6.com/support/docs/DOC-1856

">http://line6.com/support/docs/DOC-1856">http://line6.com/support/docs/DOC-1856



Re: POD X3 Live issue - definitely frustrated
by Lhystory on 2012-06-08 15:00:47

Alright, so, as mentioned. I had purchased an X3-live device, and definitely activated it after October 2009. Therefore, I should be eligible for a free pod farm 2 platinum upgrade. It will not allow me to download it at all, and when I go to the line 6 website and look into getting the free upgrade (as mentioned per your link), the drop down menu does not even offer me a chance to select my device as the X3...



Re: POD X3 Live issue - definitely frustrated
by Triryche on 2012-06-11 08:53:01

If you read this section from the doc I belive you situation is #2.

You can also contact Line6 directly:

http://line6.com/support/tickets/add.html

http://line6.com/support/tickets/add.html">http://line6.com/support/tickets/add.html

style="font-size: 12pt;">Line 6 License Key Upgrade Options:

1. If you purchased a POD Farm 1 Line 6 license BEFORE October 1st, 2009 you qualify for a discounted purchase price for POD Farm version 2 Line 6 license for 30 DAYS AFTER POD Farm 2 initial release.

2. If you purchased a Line 6 device with the POD Farm 1 plug in bundled with it (POD Studio, POD X3, UX8, DI) and enabled your POD Farm plug in with the Line 6 Monkey software BEFORE October 1st, 2009, you qualify for a discounted purchase price for POD Farm version 2 Line 6 license for 30 DAYS AFTER POD Farm 2 initial release.

3. If you purchased a Line 6 device with the POD Farm 1 plug in bundled  with it (POD Studio, POD X3, UX8, DI) and enabled your POD Farm plug in with the  Line 6 Monkey software AFTER October 1st, 2009, you qualify for  a FREE upgrade to POD Farm version 2.

4. If you purchased a POD Farm 1 Line 6 license key AFTER October 1st, 2009, you qualify for a FREE upgrade to POD Farm version 2.



Re: POD X3 Live issue - definitely frustrated
by johnpicton on 2012-06-12 09:48:56

Triryche - I am sorry I don't agree - it would appear to me that the OP falls into category 3. He says that he bought and registered his pod approx 1 year ago, which makes it definitely AFTER October 2009.

Lhystory - I would certainly suggest opening a support ticket directly with Line 6 about this. They will be able to tell your purchase dates and registration details and should be able to sort you out.

Good luck




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