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Warranty invalid?
by mirflee on 2012-08-18 01:25:05

Hello,

I recently bought a Line 6 Relay G30 and after a few shows, it got faulty. Firstly, I'm based in Singapore. I went to www.citymusic.com.sg (local official distributor) where I bought the device from and had them take it look at it. Keeping in mind, the warranty's still valid for 6 more months if I recall correctly. It came as a huge surprise to me that, they said that my receiver's faulty and the warranty doesn't cover it. Telling me to get a new transmitter.

I'm thinking they can't be serious! Surely, they can't do that?

Anyway, what's the next best course of action for me? Should I send it to Line 6 and have them check it out?

Appreciate the suggestions,

Best,

Irfan



Re: Warranty invalid?
by mirflee on 2012-08-19 08:48:19

Would really love to hear some thoughts on this!



Re: Warranty invalid?
by dboomer on 2012-08-22 08:08:20

International warranties are not handled directly by Line 6 in California.  Here's a doc that explains it ...

http://line6.com/support/docs/DOC-1712">http://line6.com/support/docs/DOC-1712">http://line6.com/support/docs/DOC-1712




The information above may not be current, and you should direct questions to the current forum or review the manual.