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e-mail notification is going crazy...!!!
by fenders74 on 2012-10-03 06:16:09

How many people have the notification to all discussion?!?!? Also the discussion with no notification required!!!

I received 50-70 mail per day!!



Re: e-mail notification is going crazy...!!!
by phil_m on 2012-10-03 06:19:26

Sounds like some of your preference got changed. If you click on your username, there's a link that says "Edit preferences". Under that is a tab labeled "Email Notification Preferences" that gives you a bunch of different options as to what, if any, email notifications you want to receive.



Re: e-mail notification is going crazy...!!!
by fenders74 on 2012-10-03 06:25:42

Thanx but the list of discussion that I've requested a notification is correct.....but I've receive a lot of notification to discussion that I've been not registered in



Re: e-mail notification is going crazy...!!!
by phil_m on 2012-10-03 06:31:49

Might just be a leftover of the system hiccup from last week.



Re: e-mail notification is going crazy...!!!
by fenders74 on 2012-10-03 06:35:25

Maybe....I've opened a ticket



Re: e-mail notification is going crazy...!!!
by Triryche on 2012-10-03 06:35:27

It's a PITA, but you could try clearing all your watches to see if it stops and then resubscribe to the threads you want to watch.

I know the forums in general were flaky for a couple weeks, maybe it's a byproduct?

Do you have RoadRunner?

I remember there was an issue a couple years ago with the notifications and it was something goofy on TimeWarner's end.



Re: e-mail notification is going crazy...!!!
by Akeron on 2012-10-03 06:38:56

I don't get any email from Line 6 (even when there's a firmware upgrade, notwithstanding my email notification settings are on), apart sometimes some ads promoting their products. That's strange.



Re: e-mail notification is going crazy...!!!
by fenders74 on 2012-10-03 06:43:52

Hi, I will try.....

no I don't have RoadRunner



Re: e-mail notification is going crazy...!!!
by Triryche on 2012-10-03 06:50:08

If you still have issues I would contact Line6 directly via a support ticket or phone:

http://line6.com/support/tickets/add.html

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Line 6 - North America

Line 6, Inc.
26580  Agoura Road
Calabasas, CA 91302-1921

Main Phone#: (818) 575-3600
Main Fax#: (818) 575-3601

Customer Service hours are 8am - 5pm M-F Pacific Time
Press option 3 for Customer Service
Our busiest hours are from 11am to 2 pm.

Line 6 - Europe

Line 6, Inc.
The POD
Clifton House
Butler's Leap
Rugby, Warwickshire
United Kingdom, CV21 3RQ

Telefone: +44 (0) 1788 566 566
Fax: +44 (0) 1788 566 529

Technical Support: +44 (0) 1788 566 555, Mon-Thurs 9am – 5pm GMT and Fri 9am – 4pm GMT



Re: e-mail notification is going crazy...!!!
by fenders74 on 2012-10-03 07:13:57

I've just opened a ticket..thanx. I'd like only to know if someone else has encoutered this issue.

thanx



Re: e-mail notification is going crazy...!!!
by MerlinFL on 2012-10-03 11:44:52

Nothing changed in my email settings and now getting over 100 emails perday from everything Line 6.

I confirm your problem is accurate and very real.



Re: e-mail notification is going crazy...!!!
by Line6Tony on 2012-10-04 12:12:24

Guys, I'm sorry this is happening. I believe this is related to the other issues our forums recently experienced. Like Phil said, please check your preferences at Your Stuff...Preferences...EMail Notification Preferences. Then like Triryche said, clear your watches at http://line6.com/account/emailpreferences/and see if things change. I am subscribing to this thread so that I can track your responses. Thanks for your patience while we get this ironed out.



Re: e-mail notification is going crazy...!!!
by fenders74 on 2012-10-04 23:28:39

Problem still remain alfter cleared watches.



Re: e-mail notification is going crazy...!!!
by toneman2121 on 2012-10-05 02:07:41

on the first discussion page at tha top right there is an option to select e-mail preference.  have you checked that?



Re: e-mail notification is going crazy...!!!
by fenders74 on 2012-10-05 02:17:19

YES, I've checked all....



Re: e-mail notification is going crazy...!!!
by fenders74 on 2012-10-09 06:52:53

I still receive tons of notification that I DON'T WANT!!!!



Re: e-mail notification is going crazy...!!!
by fenders74 on 2012-10-11 23:30:57

Yesterday I've cleared all my watches and set 'no' in all email preference receive....Today I've got 56 mail from forum!!!!

Is there someone to solve this problem there?!?!?!



Re: e-mail notification is going crazy...!!!
by Line6Tony on 2012-10-15 17:24:28

Hi. We are investigating this issue with JIVE Software, who makes the forum software. I'm sorry it's taking a lot of time to solve, but please send me two of the emails contents via private messge so I can get those examples to them. Thanks.



Re: e-mail notification is going crazy...!!!
by Line6Tony on 2012-10-16 12:08:44

We have solved the problem by tracking down what fenders74 was subscribed to and removing the subscriptions to them.




The information above may not be current, and you should direct questions to the current forum or review the manual.