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Main :: Variax Guitars / Bass / Workbench



Workbench Interface doesn't "see" my guitars
by DAVANG on 2009-05-26 21:25:40

I have an older workbench interface that has been updated with the newest firmware. My computer iMAC also has the latest workbench update.

The software boots up fine and it communicates with the Workbench interface but the interface doesn't recognize my Variax. I have two, an older one and a new one. I tried 2 different cables; the one that came with the guitar and a plain ethernet cable and neither worked. The LED stayed red. I think its a bad interface although I have only used it maybe 4-5 times in the last 5 years. Anyone have an idea before I buy a new interface?

Thanks

Jeff Davang



Re: Workbench Interface doesn't "see" my guitars
by amx05462 on 2009-05-26 21:31:55

you have to run line6 monkey to  get the interface to work properly



Re: Workbench Interface doesn't "see" my guitars
by ricksox on 2009-05-27 09:20:16

Hello,

You have tried two interfaces ans neither of them communicate with your Variax?

If that is the case then the Variax may be the problem. Perhaps the digital jack on the guitar is failing.

Line6Miller



Re: Workbench Interface doesn't "see" my guitars
by chehon on 2009-05-27 09:38:36

I have similar problem before, the LED connected to the Variax always stay in "red" and I think it's the Variax problem. However, after I power the Variax with the foot switch and with the adapter instead of the battery, it works perfectly fine. You can try it out see if it solve your problem.

Kenneth



Re: Workbench Interface doesn't "see" my guitars
by amx05462 on 2009-05-27 14:51:54

the one thing you never do is use workbench under  battery power.  its in the instructions. luck must be with you my friend.



Re: Workbench Interface doesn't "see" my guitars
by amx05462 on 2009-05-27 14:53:54

if the jack is failing go to neutrik .com  they sell them and have a distributor list on site.



Re: Workbench Interface doesn't "see" my guitars
by theladykiller on 2009-05-28 06:01:49

What do neutrik list them under? My Variax is doing exactly the same thing, it's immensely frustrating. It happens even though i'm using the pedal to power it. Tried reinstalling Workbench to no avail



Re: Workbench Interface doesn't "see" my guitars
by amx05462 on 2009-05-28 08:01:43

there in the product section under audio.



Re: Workbench Interface doesn't "see" my guitars
by theladykiller on 2009-05-28 08:48:17

Ah, great, these would be the ethercon RJ45 connectors? Do you happen to know which type I need?



Re: Workbench Interface doesn't "see" my guitars
by amx05462 on 2009-05-28 09:01:18

im not sure best i can do is  a photo of the one in your guitar. go to parts express   type in rj45 go to page 9.  what id do is remove the 4 screws  and pull out the plug holder and look for a matching number on the back ot sides. ive included a photo. probably a number on the pcb board   i opened mine and the numbers on the board are as follows   mg1 rj45 revb   pn 35 00 0160   5004   id remove the plug from its mount to see if there are more numbers   on the plug sides.  these dont match neutric numbers.

                                       they have an email  contact on there site and theres  also phone numbers on there web page.  parts express  phone numbers are 937-743-3000  ext 131  or 800-338-0531 ext 131

             if you get the correct part number  please post it for others    thanks



Re: Workbench Interface doesn't "see" my guitars
by theladykiller on 2009-06-07 06:40:49

I've got vg1 rj45 rev b, p/n 35-00-0160. There's a C stamped on it and what looks like SOE E on the pcb. Nothing else I can decipher and nothing matches neutrik [art numbers. I'll drop them an email and see what happens



Re: Workbench Interface doesn't "see" my guitars
by amx05462 on 2009-06-07 07:04:09

unless they have one with the sme pcb bord youll have to  buy just the connector and  remove the origonal from the board and add the new connector. are any of your  connectors in the rj45   lower than the others.  someone else had that problem and made a  little puller out of a bread tie to pull  them back up again.




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