Picked one up yesterday out of the box would not boot up no lights or anything. Took it back got a second one keep changing presets by itself. took it back got my money back.
You might try another dealer/store. Sounds like the place you visited is in the business of reselling returned and faulty devices.
The information above may not be current, and you should direct questions to the current forum or review the manual.
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MOBILE POD2.0 FOR iOS
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VARIAX STANDARDLIMITED EDITION
Limited-edition model with custom emerald finish.
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