All Activity

I tested my Helix Floor vs my HX Stomp. Identical presets - just the Whowatt+Cab at default settings. With the Input Pad on the Floor OFF and the HXS Input at Instrument Level, 1/4" Outputs of both set to LINE. Guitar connected to ABY Box via G10. 1/4" outs from each to Channels 1 and 2 of my Scarlett 18i20. All identical cables. Ableton LIVE 12 with IK TR5 db/LUFS meter on both Channels. The difference? <>1db. The Floor was <>1db louder. Until I swapped the cables 1-2/2-1. Then the HXS was 1db louder. I got identical results with the Outputs set to Instrument. IDK if it's the cables (Identical GC Live Wires) or the ABY Box (GC Live Wires), but either way, <>1db is NOT a big difference. I'd call it statistically insignificant. Beats me why you guys are getting radical differences. I suppose you could speculate that the LT/HXSXL pairing is different than the Floor/HXS pairing, but I doubt it.

Preamps in the Helix are quiet: they are turned down by 24dB because some of them are so loud in the real world that they would clip during the output DA conversion. I'd do the following: Set input, send/return and output level to Inst, max out the VOLUME knob. This way there should be unity gain, meaning a vanilla 4CM patch should have the same level as the pure (no 4CM) amp has. Verify that this is the case. Set the patch's output level to +20dB, set the fx loop block's return level to -20dB. Now the preamps are usable without struggling with their level. Hope that helps!

It could perhaps be a hardware problem in the input stage on the motherboard, for example one or more damaged capacitors that need to be replaced. Check also the mic input, if it works well it means that the problem is only on the guitar input which is equipped with an analog circuit with variable impedance (try changing the impedance value via the input setting). You can also try reinstalling the firmware and then doing a global reset (but first save your presets on the computer), I don't think it will help in this case but you never know. Electronics skills are probably necessary to resolve the problem. _______________________________________________________________________________________________________________________________________________________________________ All about POD HD500/X help and useful tips

Sorry. I may be naive about it but not being facetious. I just don’t see the problem. A curiosity, yes. Just not something I would be inclined to spend time on. I’d just twist a VOL knob and be done with it.

C'mon now, I think you are being facetious and are aware that the question is: why are products based on the same architecture notably different in volume levels at the same (alleged! I haven't verified my settings yet) volume settings with a patch simply shared between the devices. It's not a "problem" per se, merely an odd characteristic. Could simply be an input/output setting change, or it could be because the Helix/LT is twice as POWERFUL, so it must be twice as LOUD. I dunno. I'll update with my findings when I'm home.

Recently my trusty POD HD bean has been failing on me. I have sound from the pc without any problems, but the sound from the guitar started fail. I get a crackling noise to no sound whatsoever, unless I strum really hard, seriously hard. Somedays, after a while it starts working just fine, others, works fine at first until the sound starts getting weird. No change on my presets, everything updated, tried both guitars, different cables, but the resutl is the same. Sometimes I works fine, others I get this weird problem. I've tried different presets, created new ones, but the result is the same... any ideas what could it be?

Since your IR loader replaces a mic/cab model in the XT I would treat it like you are connecting to just the cab section of an external guitar amp. Try selecting an Output setting to match that setup.

I’m wondering whether the difference in volume levels is actually a problem. First, I assume the difference is noted when both devices have the overall device volume at max, or ‘unity’. I also assume that even if that’s true, you could lower the device master volume on the louder one to equalize them. What am I missing? Do we expect every device from every manufacturer to be equally ‘loud’? Is there some industry standard I’m not aware of?

Changing Global Settings -> Ins/Outs -> Output Level from Inst to Line results in a significant boost. That might be the cause.

This is exactly what I am experiencing - LT is louder than my XL I'll work on getting some pictures of my global settings - outputs on both units are set to line

I have the same issue, but coming from the other direction. I've used a Stomp and a Stomp XL for the last few years, and just bought the LT to allow me to move pedals off of one board and onto another to complete three pedalboards for three different locations. Plugging the LT into my Soldano Astro was markedly louder than my Stomp or XL. I thought it was just my imagination but now I'll go dig through the global settings and compare. Thanks for posting this.

that really sounds like you may have the LT outputs to Line or digital and your XL outputs set to mic.

Hello guys! I got a question about the output modes of the pod xt live. My signal chain is: Guitar -> POD XT Live -> Mooer Radar (IR Loader) -> FRFR Speaker I have turned off the cab sim in the POD itself. Now I wanna get correct the output mode for my case, I read the manual but I'm kinda confused. Thanks in advance!

Hi, Does anyone have this part or a speaker that they are breaking?

Just to clarify - if you used the discount to purchase Helix Native you can't sell your LT and retain your HN incense before a specific time period (90 days? 180 days? - look it up in the Helix Native FAQs.) This is for an obvious reason - people buying a Helix product, using it only to buy the discounted Helix Native product, then immediately returning the Helix device for full refund.

I have an HX stomp running 4CM into an Engl Fireball 25, which is running into a Revv 112 cabinet. With a normal pedal chain (ODs in front, delay in the loop) everything is fine - and the amp is a fire breather. If I use the Stomp in 4CM with a preamp swap I'm getting a huge volume drop. The volume knob and the channel volume are at maximum. In global settings I have input level at Inst, output level at Line, Send/return (r&L) at Inst (doesn't seem to do anything to switch to Line), and return type set to Return. I'm hoping there is just something dumb I'm missing. I really really want this to work.

Thanks for the prompt reply. :-)

You are correct. Your license is yours, not attached to the device. The device allowed a discounted price which is now not available to the new owner.

Hi, before I raise a support ticket, just wanted to ask a question about selling my Line 6 Helix LT. When I bought this unit, I had a free copy of Helix Native plugin (that I still use with Ableton). If I sell my hardware, I'm assuming that I will be able to retain my licence for my Helix Native, as this was just an offer with the purchase and not inextricably linked to registered hardware? Can anyone answer this? Thanks

Resurrecting this as I'm in this similar scenario. Helix' outs going to the main desk/everyone's IEMs etc. Would love the Helix muted whilst I use headphones to continue editing sounds and not FOH constantly having to mute/unmute the Helix their end. Is this still not a possibility?

Reaper 7.15. MacOS 14.4.1. The same.

Interesting.

I have a Line 6 Spider V 30 MKII and frankly I'm very disappointed with it - at least for my purposes. I'm looking for very clean boost in the mids, and reduce the highs. It's a home modeling amp, true, and likely I set my expectations too high reading the promo marketing info. It seems the modeling adjustment sound muddy. On the other hand it produces fantastic distortion and the like. Someone, somewhere, I don't remember, talked a good upgrade was to replace the stock speaker. I've even heard with amp a speaker upgrade is nice fix. Example: I read the difference for one of the Fender vintage tube amps is it had JBL speakers. My question to the forum is it worth changing the speaker, and please suggest brand/model. I understand the more expensive Spider V's have a tweeter. Maybe a speaker with a mid range/tweeter crossover. I used to be into stuff like that but it been so long I don't remember much. I also have a Fender LT50 that I feel sounds better (not great), but the modeling capabilities don't compare to the 30 MKII. I may look at modding the LT50 instead and sell the Spider V 30 MKII.

Anytime! Always happy to share what I've figured out or learned from others. Just remember to keep it simple. Get your foundation amp tone and volume settled and move on from there. As I said, think about where you want to go. And remember as well, a button in stomp mode can be so much more than an on/off control. Well.....when you get to that point.

Hi, This issue was fixed in the v3.71 Firmware update back on January 10, 2024 that was entirely bug fixes, including the Tessellator and Glitch delay issue. 3.71—Delay > Tesselator could exhibit unexpected behavior in 3.70—FIXED 3.71—Adjusting the Delay > Glitch Delay block's Time parameter could sometimes result in muted audio or other unexpected audio behavior—FIXED Hope this helps/makes sense.