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If you get less "digital clipping" with less CH Vol then the amp model is not the problem.

From your description it sounds like you're going into a mixing board? I'm basing that on your description : "L/R out via Line signal to my interface. Interface is set to line, gain is at zero on the interface. I have to volume knob turned all the way up on the HX." Normal inputs into a mixing board expect Mic signal levels which are WAY lower than Line level. The fact you have the gain set at zero, which I'm assuming means the 12 o'clock position, really means nothing. What matters is the signal level as shown by the mixing board signal lights on that channel, not the position of the knob. If this is the case it doesn't surprise me at all with the Helix main output maxed out that you'd be getting clipping on that channel. The first thing I'd do if this is all true would be to change the Helix output level to Mic rather than Line and see if that helps.

I'm not sure if this will meet your needs or not. I frequently run two amp models simultaneously. I put a split block on path 1 and then an amp model on 1A and another model on 1B and then merge them after. I'm certain you could used two of the same amp model and then set them up differently to simulate a jumpered amp. I believe some amp models may have the jumpered option built in. Our local guru, Craig takes it a step further and adds EQ blocks to each model and alternates boost and cut bands. For example, he'll cut X at 120 Hz and boost Y at 120 Hz, then boost X at 250 Hz and cut Y at 250 Hz and so on up the scale. There is probably a thread somewhere on this forum covering that method. He says it makes a fuller sound but I have not tried it, so I cannot confirm or deny. My approach is to run two different amp models and set them up quite differently. One model, usually on path 1A, will be a higher power model and set it to a cleaner and stiffer state than the other. The other model, usually on path 1B, will be a lower power model and set for higher gain and spongier than the other. When they combine I get the clarity and spank and chime of a cleaner amp mixed with the grit and growl and sag of a dirtier amp. It works good for blues but it really excels at medium gain rock.

Thank you, I'll give that a try!

No...I said that I liked the sound of the sample video. That was not the sound I was getting from my amp. Not even close. I contacted tech support and was able to reload that preset. Now it works perfectly. I think that preset must have been corrupted during the update process...Or something. Thanks again for great tech support from Line 6!

Sort of. But not really. There are multiple ways to jumper amps which changes the input impedance in different ways. Using jumpered inputs on an amp means the guitar signal is split and runs in parallel through parts of the amp. Often that's two preamps and both signals are mixed before the power amp. There are some interactions - negligible or audible - that aren't there when you use two parallel amps.

I'm not getting a straight answer from the internet. I want to simulate jumpering two amp inputs. It sounds like it's essentially the same as having the one guitar plugged into the two inputs so I would just need to use the two amps in parallel to each other going into the same cab. Like the Vib an Nrm channels in a Twin Reverb. Can anyone confirm this?

Yes, turning down the gain drive does help... Haven't tried increasing the bias... I'll give that shot! Thank you!

I havent had this problem before. Typically, same setup.....sans mixer connection....i'd have to run spotify volume around 80% or it overpowered my helix portion of what I was hearing. As far as I'm aware, unless a Spotify update changed something with settings, I have not noticed this issue otherwise. I really think the mixer is not an issue, was more looking for a way to adjust the Spotify/tracks volume as my Spotify/Windows volumes are maxed, without having to adjust my preset volumes cause they are hitting my mixer where I want them.....or needing to have a separate at home vs. practice/gig setlist of presets. I will say, which I have not added to this conversation....and this is more likely the 'problem'....is that I have redone my presets for this project. My output settings have always been set to 0.0 db previously, and then using a gain block to adjust a boost for leads. On my new presets I do have the rhythms -3db, and leads at 0.0 db. so nothing should be different then in a way that makes my guitar louder than it was. However I am using the SLO amps in my presets and have noticed that the channel volumes range between 4.5 and 7 depending on the version of the SLO and its gain setting. I'm wondering if that amp model is just that much 'louder' of an amp sim than the Placatar which I was using before. I'm using the same IR so no changes there. Is the SLO amp just that much louder compared to the Placatar? My Placatar settings (saturation switch was on, which seems to drop the output volume a bit) was constantly in the 9 range.

So when at home and not using the mixer do you still have this problem? Is it possible that Spotify has its own audio device setting, independent of the overall PC audio setting? What happens if you disconnect the mixer from the computer (usb) but leave it connected to Helix (XLR)? Just trying to troubleshoot here, not really suggesting solutions.

Create two extra versions of your target preset. Just save them to a new location without overwriting the existing preset. Save them independently somewhere outside your normal saving area. One with snapshot X set as default and one with snapshot Y set as default. Then link to them.

I dont usually use the mixer at home. I fail to see how the mixer being connected to the laptop via CAT5 cable, and only getting audio out of my Helix 1/4" output would cause me to get a different spotify level utilizing Helix's headphone jack. Windows is utilizing the Helix driver, volume level. There is nothing passing audio from the laptop to the mixer.

Please provide more info on your setup. You say 'my pre-amp'. Is that a physical device or do you mean a Pod Go pre-amp model? How are you monitoring your sound and what are the related cables/connections? Why do you want the POD Go in the setup at all; why not just connect your guitar directly to the pre-amp with your stompboxes pre or post as desired? Have you considered the 4CM setup as described in the manual?

If there is such a setting it doesn’t seem to be documented. Which means there likely isn’t.

I'm looking for a way I can create a bypass so that I can use my pre-amp and effects loop stomp boxes only. Is there a way to created a preset that is essentially a dry signal so the only effects are my stomp boxes either in my chain before the POD GO and / or in my effects loop?

You ALWAYS use a Helix amp, else it WILL sound like S#$&. In FRFR/LF FLAT/LF RAW/ Modes you'll likely use a CAB/IR in Helix or an IR loaded on your PC+ (called USERIR Mode). Which Mode you use depends on your ears. When I go this way I cut the HF Trim (tweeter level) by 6db. Sounds good to me. I usually use Speaker Mode. "AITR" is a term made up to differentiate between standing in front of a RAW AMP and listening to an engineered/processed amp such as on a recording or through the PA at a concert. IOW - 99% of the music you've ever heard and ALL of the recorded sounds you're trying to emulate with your modeler. Try EVERYTHING! Use what YOU like. DON'T believe everything you "hear". EVERY guitar played through an amplifier and speaker in a room is "AITR"!

Hi, Open a ticket with Customer Support: - https://line6.com/support/tickets/add.html Type “Native” into the Search function box and hit return. When it pops up a window saying that nothing matched your query, you will also see a button that allows you to open a ticket. On the next page - click the “No Product Applies” option and fill in your report in the space provided. Hope this helps/makes sense.

Hey all, I didn't see any post that covers a potential bug I've found yet so posting here. I am using Helix Native 3.71 on Windows 11. My PC is decently high-end, 32gb RAM, 7900x CPU, etc. I've confirmed this occurs in both Cubase Pro 13 and FL Studio 21.2.2. UMC404HD interface.Fresh installs of everything. I've made a thread on Reddit showing users with different hardware set-ups (Mac) and different DAWs having the same issue however: Helix Native works fine once added to a channel initially, and even after switching through a few different presets, but eventually after switching through many presets (30+) it stops outputting any audio. The plugin still does show the input levels are present (see pics), but even if you disable all the effects or switch presets, once it enters this broken state it will no longer output any audio. If you restart the DAW or delete the plugin from the channel and re-add it then it works fine with any preset again. In FL Studio, it actually makes a quick buzzing sound at the moment it breaks. When this occurs, other instances of Native on other channels don't cease functioning. I've also gotten this just randomly too- without switching through a bunch of presets. ie: Just changing 1 preset after loading a project can cause this to occur. This feels like it might be a memory leak within the plugin; resources are being allocated when switching between presets but never released, so eventually it presents an OOM exception in Native. It seems to happen faster when switching between more intensive presets (ie: DEVIN TOWNSEND). However, I don't see any increase in memory usage in the Task Manager when this happens. Does anyone know why this is occurring and how to resolve it? Would any other information could help debug this? I went to the bug report page but Helix Native did not appear as a valid product that I could register, and thus I could not report a bug against it. Greatly appreciate any insight, thanks.

This path is likely your problem. I do this as Guitar >> Helix >> Mixer (XLR) Laptop (with audio) >> Mixer (USB) Mixer >> Heaphones Set the mixer as the USB playback device in Windows, and trim inputs from the Laptop and use the faders to set the over relative volume - then use Patch changes to adjust the Helix output levels. I normally do this with both my mixer and Helix connected via USB but the Helix USB only being used for edit. This approach allows both the channel input levels to be monitored and the relativities of patches to pre-rec music - noting that pre-rec audio may vary in loudness as well.

4cm: 1) Guitar>HXSXL Input This is where you put the FX you want BEFORE the Mesa Preamp After those FX you place the FX Loop L Block HXSXL SEND (TS cable = Left Send)>Mesa Input Mesa FX Loop Send>HXSXL L/Mono Return This will return the Mesa's Preamp (with the FX assigned before the HXSXL FX Loop Block) to the FX Loop Block After the FX Loop Block is where you put FX like Delay/Reverb that you want between the Mesa Preamp and Poweramp HXSXL L/Mono MAIN Output>Mesa FX Loop Return 2) if you want a CLEAN boost to the overall volume, you can either place a GAIN Block at the END of the chain (before the Output block) or, to conserve a Block, assign a FS to the Output Block Level and set the MIN (Bypass/Controller Assign in HX Edit) to 0db and the MAX to whatever you want (I use +4db). 3) Only if you want to replace the Mesa Preamp with a Helix Amp/Preamp, in which case you place the Helix Amp Block next to the FX Loop Block, assign both to the same FS, and SAVE the preset with the FX Loop ON (the default for the Preset) and the Helix Amp OFF. This will Toggle the FX Loop (ON = Mesa Preamp, Helix Amp=OFF) and the Helix Amp (FX Loop =OFF, Helix Amp=ON).

Thanks silverhead, yea I use the Princeton and the Amp off options. It's mainly to use the express as an interface for the acoustic. The problem is the volume level. Ive use multiple acoustics and the volume is considerably lower than an electric. I was wondering if there was a setting in the express to raise the line level or something like that for acoustics.

Yes, I understand. Just saying that if the only way to do that is with multiple copies of preset 2, differing only in the default snapshot, I wouldn’t do it.

He’s using the POD Express, not POD Go. It does not have the Clarion model (at least not yet?).

Quote the section that you are referring to.