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The downloads page lists Helix 2.54, but the notice on this forum didn't get updated and it doesn't look like many people noticed. Anybody tried it yet? (says a person who is stuck in Chicago a long way from his Helix until next week). H E L I X 2.54 Release Notes Bug Fixes - Pop noise can occur when exiting Tuner in four cable method setup with FX loop block engaged and audio playing upon entering and exiting Tuner -FIXED -In rare cases, Helix AES clock/audio/SPDIF can glitch and/or drop every 40-60 mins -FIXED - other bug fixes and improvements Known Issues - No CC Toggle MIDI data is sent when changing between different Snapshots that feature CC Toggle command assignments in Lit state - In rare cases, a crash can occur when creating an Input or Output in HX Edit (moving split/join to B path) while having a None block selected - In rare cases, PC messages are sent after Instant Commands on preset load, resulting in perceived delayed response by the device receiving MIDI - Shuriken Variax bank names will not appear in firmware until Helix is connected to a Mac/PC and Workbench HD is launched - In rare cases, pitch artifacts may be heard on selected delay blocks when the Time parameter is set to Note Sync values higher than 1/2 Triplet OS: Mac OS X, Mac OS Jaguar, Mac OS Panther, Mac OS Leopard, Windows 7, Mac OS Snow Leopard, Mac OS Lion, Mac OS Mountain Lion, Windows 8, Mac OS Mavericks, Mac OS Yosemite, Windows 10, Mac OS El Capitan, macOS Sierra, macOS High Sierra

Dear group, I can not emphasize this enough,...do not, do not, do not use anything other than the specified tubes (valves) in these amps. Power tubes must be matched sets. Use only the specified tubes. Please, I'm trying to keep your gear of of my repair bench, so you can make music and rock out. Thank you.

Have you tried do a factory reset? Hold footswitches 9 & 10 while powering up, and it will reset everything.

Where did you purchase your LT? If from a reputable retailer I would ask for a replacement. There's no reason afaik that it should not update from v2.12.2 directly to v2.53 (or now 2.54).

Do a factory reset and see if that fixes it. If not, update again. It happens sometimes. If you get any interruption of the transfer of firmware over USB, something can be corrupted. It is the nature of the beast of firmware upgrades for ALL devices.

"In rare cases"?

Sorry to hear the continuing frustrations and problems. Rest assured Line 6 will get things squared away for you! If the software cannot be revived by doing a Safe Reboot (See HelixHelp.com > Tip > Reset Options), and then a reload of the firmware, it could be that the unit is bad. The LT was released in April 2017, so all should be covered under the original Warranty.

The capacitance feature is the ability of the switch to react to your touch. I personally think it would be worth it though, assign bypasses manually in exchange for stomping the correct switch. Thanks for posting them, I'll be taking a look!

Is there anyway to browse the tones in the cloud without having to give it a search term?

LOL...Yep, TRY to find QUALIFIED employees and then tell everyone how it is....been trying to hire five employees for a year now and have gotten ONE out of TWENTY-THIRTY that was qualified and worth hiring....