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PierM, sorry, I mentioned in my 4th post I had tried that and it didn't help. But, good news! I didn't wipe or toss my old hard drive. Windows 10 still boots and Helix Native works on it. I did the Export Bundle in Presets/IR as suggested in datacommando's last link. So back to the new hard drive. When I go to Preferences the Presets/IRs tab is grayed out so I can't access the Import Bundle function. The only things available is Show/hide name labels, Restore Factory settings and CLOSE. Restore Factory settings doesn't seem to do anything. I clicked on My Account and saw that "Sign In" was available, so I did that. A message came up: "This is the first time you have opened Helix Native. Factory presets are being installed to your library. etc..." So it's working! I then imported the bundle saved from the old hard drive and got my user presets back. Rebooted Windows a couple of times, all looks stable. Thank you datacommando for your patience and help. I updated the thread title for future searchers.

My battery in my JTV-59 is old and no longer holds a charge. I need a replacement, but nobody has stock on the official line6 batteries anywhere that I can find and the third party replacements are not recommended/problematic. Does anyone have a recommendation for where to get a replacement (prefer Line6 but I’ll take a 3rd party at this point.) Thanks!

Have you tried doing the EQ/Acoustic before the Pitch Capo?

Hi, The Apogee Gio Support page states that:- GiO is not compatible with macOS 10.15 Catalina. I would imagine that Apogee now regard the Gio as a Legacy product, even though it isn't listed a such. AFAIK, It was released to specifically work with Mac OS 10.5.7 and Logic Pro 9 both of which arrived 2009. I guess you're out of luck with getting the Gio to work on your new Ventura Mac. Although, they are still available to buy new on Amazon in the UK - Caveat emptor! https://www.amazon.co.uk/Apogee-GiO-Studio-quality-interface-controller/dp/B002XG4ZXM

The entire OS/software/driver/obsolescence is becoming a plague really. I just moved from PC to a Mac for music, and promised myself that as soon as I've a stable platform with all my plugins, drivers and OS working fine together, I will just stop updating, no matter what. That's the only way to keep control of your stuff, without being derailed by the update/upgrade dopamine addiction..

@roryburns... I think the OP has a Line 6 Helix LT, not a BOSS GT-1.

What you're describing (8 presets visible) works on Helix Floor. When set to 8 stomp switches, in Stomp mode when you hit Bank<> you get 8 presets. In Preset Mode the Bank<> display only 4 presets. Since the LT doesn't have the 10 stomp setting, AFAICT (I have Floor, not LT) you're stuck with 4 presets, accessible via the Bank<> switches in Preset mode, top or bottom depending on whether the Globals are set to Snap/Stomp or Stomp/Snap.

I know this is very late compared to the date of this thread. But what worked for me in the same situation (firmware 1.20, wouldn't boot past spinner screen) was to turn off the unit, and restart with the SETUP button held down. This starts up into a mode where you can calibrate and test the touchscreen. I didn't do anything else. I just turned the unit off at that point, and restarted, and this time voila, startup finished normally. I've rebooted many times since then with no issues. Hope this helps someone.

Still getting these constantly. And once it happens, not only HX Edit craps out but the Helix itself is freezing in, requiring a reboot. Never had this happen with any earlier FW version. I'm seriously considering going back to 3.1. Fwiw, I'm on macOS Mojave.

Lockdown fever hit me hard when three days into the 5 weeks (so far) I realised I was a long way from my music gear. I searched around and found a shiny new JTV 59, a POD HD500X, a StageSource L2M and this afternoon my DT25 will arrive to complete the Dream Rig (yeah, I'm 8 years late to the party). All that was missing was a battery on the JTV. The dealer let me know it was missing and the price was lowered accordingly. After reading all the useful threads on here I ordered a Line6 battery from Thommen (and a week later a spare from Andertons) but I still wanted a couple more as they are a useful size for some LED camera lights I run. I searched the web for JTV Variax compatible batteries and bought two from different suppliers. One will simply not charge on the Variax charger and when charged elsewhere will not be recognised by the Variax. The other has charged happily from a third party charger AND the Variax recognises it. I'm using a third party charger as my Variax one just lights up with a constant red LED on power up without a battery so I have a new one on order. Both batteries are branded Cameron Sino. The one that works has the model number CS-AML710BL (part no 180-7100) It is rated at 2200mAh and is 16.28Wh just like the Line 6 battery, although the case is quite different in its detailing. The one that doesn't work in the Variax is Model No: CS-LNE100SL (Part no: BA12) It is rated at 2600mAh and 19.24Wh. I'll be keeping both as light/camera batteries and using on as a crisis spare but as far as possible using my approved batteries when every I'm not running the POD. The battery that did work came from batteryupgrade.co.uk. Thommen and Andertons.co.uk are currently ( May 1st, 2020) both showing Line6 batteries in stock. Obviously I can't guarantee the performance or safety of these batteries but the Variax seems happy to accept it. Sorry my first post is such a long waffling one. Lockdown.....

For the outputs, XLR and Line out If I’m outputting to a console, will it be mic or line? If both are connected to the same type of speaker, (all knobs same), will XLR and Line out have the same levels? Also am I correct in saying that I don’t need a DI box?

The Helix app (running on Mac OSX El Cap) consistently freezes and shows either "Helix device not connected" or "service is not online"

GT-1: WAH Control Using External Expression Pedal EXP2 Control the WAH with your external EXPRESSION PEDAL connected with 1/4" TRS cable to EXP2 Input Jack. (Use BOSS expression pedal: EV-5, EV-30, FV-500H or other). EXTERNAL WAH SET UP FOR EXP 2 AND VOL FOR EXP 1 FOR THE GT-1: 1. Press [MEMORY EDIT] to enter into Effects Chain View. 2. Use KNOB 1 to select PDL, should be highlighted - press [ENTER] - Use KNOB 3 to turn PDL ON. 3. With PDL selected - Turn PDL ON with KNOB 3, press [ENTER] - Select WAH TYPE - "CRYBABY" or desired WAH TYPE and any WAH PARAMETERS - Press [EXIT] to return to Effects Chain View. In EFFECTS CHAIN VIEW, 4. Use KNOB 1 to select EX 1 (Expression 1) - press [ENTER] to enter EXP 1 MENU - use KNOB 1 and set to FOOT VOL - Press [EXIT] - to return to Effects Chain View. In EFFECTS CHAIN VIEW, 5. Use KNOB 1 to select EX 2 (Expression 2) - press [ENTER] - use KNOB 1 and set FUNCTION to OFF - Press [EXIT] - to return to Effects Chain View. In EFFECTS CHAIN VIEW, 6. Use KNOB 1 to select A1 (Assign 1) - press [ENTER] - use KNOB 1 to set ASSIGN to ON - use KNOB 2 to set SOURCE to EXP 2 (External Expression Pedal 2) - use KNOB 3 set the MODE to MOMENTARY. 7. Press ENTER to change to ASSIGN 1, PAGE 2 - use KNOB 1 to set CATEGORY to PEDAL FX - use KNOB 2 to set TARGET to WAHPDPOS (WAH Pedal Position) - Press [EXIT] - to return to Effects Chain View. 8. WRITE/SAVE your setting, Press [EXIT] + [ENTER] to the WRITE MENU - use KNOB 1 to select WRITE - use KNOB 1 to choose a preferred USER PATCH LOCATION to WRITE/SAVE your current PATCH to - press [ENTER] - Rename your PATCH if desired - press [ENTER] and select a GENRE for your patch, use KNOB 1 for GENRE 1 and use KNOB 3 for GENRE 2 - press [ENTER] again to finally WRITE/SAVE your PATCH setting changes. 9. Make sure that your EXTERNAL EXPRESSION PEDAL MIN-MAX RANGE KNOB is set to ZERO (0) so you have full range sweep with the WAH. 10. Test your EXP 2 External WAH. Make sure you PRESS TOE DOWN on your on board EXPRESSION PEDAL 1 to ACTIVATE and TURN ON PEDAL FX LED and WAH. Test the EXPRESSION PEDAL 2 external for audible check of the WAH EFFECT. NOTE: To visually check the functionality of the EXP 2 PEDAL - In EFFECTS CHAIN VIEW - use KNOB 1 to select PDL - press [ENTER] twice to PEDAL FX PAGE 2 - use the EXP 2 EXTERNAL PEDAL and visually check the PDL POS values are changing from 0 to 100.