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Updating Helix/HX/Helix Native


Digital_Igloo
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Updating Helix/HX Firmware

Helix Floor, Helix Rack, Helix LT, HX Effects, HX Stomp

 

Check your current firmware version

  1. Turn your Helix/HX hardware off and back on. The display tells you the current firmware.

 

If your Helix/HX hardware is running 2.90 or later, here's all you need to do:

  1. Connect Helix/HX to your computer, log into HX Edit, and follow the prompts.

 

If your Helix/HX hardware is running 2.82 or earlier, follow the procedure below:

STEP 1—Updating HX Edit

  1. Log onto line6.com, download, and install the newest version of HX Edit.

STEP 2—Updating Helix/HX Firmware

  1. If you have Helix Rack/Control, turn off Helix Control. Also, shut down all Line 6 software or any programs that use audio, like DAWs, iTunes, Spotify, video games, etc.
  2. Connect your Helix/HX device to a Mac or PC via USB (do not use any sort of USB hub, which may include the front USB ports on towers) and turn it on.
  3. Launch the new version of HX Edit you installed in Step 1 above. If you're not signed in, click "Check for Updates" in the lower right corner and sign in. If you're already signed in, a dialog panel appears, indicating an update is available.
  4. Click "Update Now." A window appears, asking you to back up your Helix/HX hardware. Click OK, optionally rename the backup and/or choose a different destination folder, and then click "Create Backup."
  5. Continue following the prompts. Once updated, the window reads "Update Complete" and your Helix/HX hardware begins rebuilding its presets; wait for this to complete and click "Back to HX Edit."
  6. If you have Helix Control connected to Helix Rack, turn on Helix Control. Helix Rack reads "Helix Control must be updated to work properly." Press Knob 6 (OK).

 

Updating Helix Native

Helix Native

  1. Quit your DAW software.
  2. Log onto line6.com, download, and install the newest version of Helix Native.

 

Wait. The most recent version of Helix Native was 1.92. What happened to 2.XX?

We skipped 'em. Helix/HX firmware and Helix Native plug-in versioning is now in sync.

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