Warning- Line 6 will not provide parts for out of warranty units in Helix Posted July 12, 2018 So my first rodeo in trying to repair an out of warranty Helix....my power switch (and subcomponents) have popped out of my unit twice, rendering it useless prior to 2 gigs. Not sure why, could have been an unseen mishap, but I always keep it in gator road-case. Seeing as how these components just snap in, I figured I could order replacement parts (my guess is about a $1 worth of actual wholesale cost parts) and pop in a new switch. After a few email support ticket conversation this is what I was told. 1. They weren't sure what parts I was talking about? Really, the power switch and spring. Be warned they aren't that familiar with the schematics apparently (AMPEG??) 2. They don't sell parts to customers for Helix, you must send the unit in for repair and a much larger cost. 3. Never heard of this happening before...which is not true either. Anyway maybe this has been discussed before...but way disappointed here. Expected to order a new switch and be on my way...now I'm looking at probably a couple hundred dollars or more in costs to have it "officially' repaired. Sorry already spent that on more L6 equipment (backup Helix). sigh.... The reality is that I'll probably have my tech just hardwire it on for a fraction of the cost and use the power cord to turn it on/off . I need it to be reliable. Just beyond frustrated I can't buy the parts I need.