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tomerd

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Posts posted by tomerd

  1. Another thought. When you run Line 6 Monkey, does it identify your device correctly?

     

    It didn't identified my POD..i had to choose manually - POD HD 5OOX..then i downloaded all the drivers and utilities...

    Another strange thing which happened is that a few days ago i plugged in my POD and my computer didn't recognized it...i went to line 6 monkey and had to download the driver again...and then it worked, and once i plugged out the POD i got the blue screen again...

  2. while the POD is connected to the PC open the windows sound control panel and check if the POD is set as the main audio interface..

     

    another thing you could check is if your antivirus and/or other security programs are interfering with the POD driver, sometimes happened..

     

     

    Now that i think of it, another strange thing which happened was that after i rebooted my computer (when i got the blue screen), my antivirus (Microsoft security essentials) was turned off and showed me that my computer is at risk...so maybe it really has to do with my antivirus....is there a way i can check if my antivirus is interfering with the pod driver??

     

     

    You could also try a different USB port.

     

    Not to be too much of a downer, but this sort of behavior sounds like a hardware issue. Could be the pod or something with the computer. To be sure it's not the pod, if you have access to another computer, see if works on that.

     

    I tried another USB port..it happened on the 2 of them...i can see why you are thinking it's a hardware problem with my computer but it's a new computer and it only happened to me while using the POD so i'm not sure if that's the case...

     

    Thanks for your help guys!

  3. Hi guys,

     

    I understand what you are saying about not plugging out the POD when other programs are active, but i'm pretty sure that this wasn't the case when the blue screen occurred.

    I wasn't working with a DAW for sure...not cubase not media player..nothing which i can remember...

    I just updated the POD drivers..closed the pod HD edit program, and disconnected it from my computer and then it happened...

    It happened twice already and in both cases i didn't had other programs active.

     

    Is there a way to check if some programs are using the POD HD before disconnecting it?  

    I'm starting to think that maybe the POD is having some issues with other drivers in my computer but i'm not sure....

  4. Hi Guys,

     

    I bought my new POD HD 500X about a week ago, and since then i encountered a blue screen issue which happened twice already.

    The issue occurs while plugging out the POD USB cable from my computer.

    This makes me very nerves since the main reason i bought the POD HD 500X is for recording and mostly using it with my PC..also i'm worried those errors are causing damage to my PC.

     

    Here is the error i got from the blue screen (shared from blue screen viewer): 

     

    ==================================================
    Dump File         : 012515-18158-01.dmp
    Crash Time        : 1/25/2015 10:21:09 PM
    Bug Check String  : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code    : 0x0000003b
    Parameter 1       : 00000000`c0000005
    Parameter 2       : fffff800`02ed415e
    Parameter 3       : fffff880`0dd7dcb0
    Parameter 4       : 00000000`00000000
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+76e80
    File Description  : NT Kernel & System
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
    Processor         : x64
    Crash Address     : ntoskrnl.exe+76e80
    Stack Address 1   : 
    Stack Address 2   : 
    Stack Address 3   : 
    Computer Name     : 
    Full Path         : C:\Windows\Minidump\012515-18158-01.dmp
    Processors Count  : 4
    Major Version     : 15
    Minor Version     : 7601
    Dump File Size    : 321,248
    Dump File Time    : 1/25/2015 10:22:37 PM
    ==================================================
     
    Here is my computer (desktop) settings:
     
    windows 7 64 bit 
    Intel Core i5 4690 3.5Ghz 6MB L3 Cache s1150
    Asus H97M-PLUS
    G.Skill Ares 2x4GB DDR3 1600Mhz 
    Asus GTX750
    Western Digital Caviar Blue 1TB 64MB 7200RPM Sata III
     
    I tried asking line 6 support but they didn't respond..please if you know what's causing this and how to solve this issue let me know, Thank you. 
     
     
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