nphorizon

Sorry all you folks are still having problems.   I'm sure Line 6 is looking at fixes, but the real problem devolves to Microsoft releasing another crap OS version with lots of bugs in it.  A Service Pack update after less than 2 weeks?  Why wasn't any of that fixed during beta testing?

No, the real problem is not Microsoft.  Line6 has a shoddy record for driver support.  The buck stops with Line6.  Other firms have released drivers for a while now.  Nice try.

It's not just the software issue.  Line6 clearly stated on the website that their driver supports Win10 (I use other software which works with Win10).  Some of us were foolish to take them at their word and upgraded.  The blame and responsibility lies squarely with them.  I work in I.T and usually don't make these kinds of rookie mistakes but I've never had a driver issue from a company that claimed their driver actually works for a given O/S.  They'll only alienate their customers by letting this drag on for months by devoting their resources and manpower for new product development, or whatever other "higher priorities" they feel they currently have.  The CEO should hold responsible those in  tech who made false claims with regards to the current driver...mickey mouse outfit looks like.

If I were depending on any software applications in order to allow me to 'work', I would make sure those applications are ready to support Windows 10 BEFORE updating my computer.

I installed Windows 10 when it was released. I did a "clean" install: reformatted my SSD, installed windows 8.1 pro then win 10 pro. No joy with sound. Opened a ticket with support. They asked what the Line6 device I was using however it was part of the ticket. They told me Windows 10 was pre-release but asked what build. Odd that a hardware and software company DOES NOT KNOW THE RELEASE of a major operating system. I provided all of this detail 6 days ago. Now I feel like I am stuck with the choice of running a lesser OS (I really need 10) OR getting a new instrument interface. At this point I don't feel like there is any realistic expectation I will even hear back from Line 6. Rather angry at this point so I am leaning towards considering my line 6 hardware a bad idea and finding something better supported. 

Yep, I will have to ditch the UX1 and get a competitor's product--and tell others not to buy Line6 because they don't support their products.  Looks like they take their business for granted.  Tough economic times for everyone except them looks like.  This is how companies go belly up.  How hard can it be to design a dang driver?

Upgraded to Win 10 x64   for my UX1

Where'd me sound go?

Sent ticket....now I have to reinstall back to win 8.1.   :(