dolender

I use an effects loop in for this purpose and set it to line level. Works like a charm.

Aux in should work too, as long as it doesn’t clip, but you can control that from the Suhr RL.

I agree this is absolutely horrible. It covers up text and is always moving which draws your eyes away from what you are trying to read.

Okay, I created a support ticket on this. It’s good to hear they’re working on it, but it’s been a known problem for a long time, it’s time to either fix it or admit they cant.

I agree. I just want to know if this is going to get fixed or not. After hearing soon for so long, and then nothing, I think we deserve an answer at least.

Doug

I also just voted for both.  I put a message to Digital_Igloo on this Forum on this topic a couple days ago but didn't get a reply from him.  It quickly moved off the first page with all the other posts.  If anyone things that's a worthwhile approach, if you reply you that post it'll show up on the first page and maybe DI will see it and have sympathy for our plight!  I am a huge Helix fan and am probably less angry about this than many of you, but, it is unacceptable to have to put a fix to a known issue on ideascale!  Any one think it's worth it for us all to open support tickets on this topic again?

 

I’ve definitely been tempted to open a support ticket to see what they say. I think it would be great if everyone with this problem did that. Maybe Line 6 will take it a little more seriously.

So did I: https://line6.ideascale.com/a/dtd/AES-OUT-dropout-needs-fixing/872928-23508#idea-tab-comments

Sorry I wouldn’t have created another one, but I was searching for S/PDIF not AES so I didn’t see yours. I did upvote yours as well.

Doug

FYI, I created an Ideascale entry for this, feel free to vote for it.

https://line6.ideascale.com/a/dtd/Fix-S-PDIF-Dropouts/922486-23508?submitted=1#idea-tab-comments

Thanks,

Doug

This happens to me too. I also used to use an HD500 through the S/PDIF with no issues into my Focusrite Scarlett 2i4. But I get the same dropouts with my Helix. I even tried a new cable, but that was a waste of money.

Until or unless Line 6 fixes this I’ll work around it. It still sounds great with XLR cables. But I wish they’d fix it properly, because as it is S/PDIF is useless on this unit and that’s disappointing since I paid for that feature and want to use it.

Doug

I am running the same version (10.9.4) on my Macbook Air and I'm not having any issues with HD Edit or Garageband using the 7.3.6 drivers. So I don't think it is a compatibility issue.

It does show the drivers aren't installed when I run Monkey and my POD HD 500 is turned off. As soon as I turn it on, they show as installed. I think that's just a Monkey bug.

Have you tried plugging into a different USB port. You might also want to reset the PRAM on your Mac. See the following:

http://thenextweb.com/lifehacks/2010/12/04/how-when-why-to-reset-the-pram-smc-on-your-mac/

Doug