psarkissian

Are you using a cable with a tip/ring/sleeve plug on it?

Is the battery fully charged?

"You don't have the USB driver for my interface. ",... if it is out of date for your computer OS selected, it might not show up in the Downloads list.

"Anyone know how to get the old Workbench to work in Windows 10? ",... use one of those apps that will sit on Win 10, but runs functions from previous

OS' of the past. Seems to be the only way at this time.

Thumbs up on it all.

"Ontari-ari-o ..." as the Trent Severn song goes.

We don't dump any software. It's still there on the Downloads page.

To connect to Workbench HD, updating firmware to v2.00 or higher is required.

--When you connect the JTV-59 to Monkey, does the JTV icon come up on the Monkey display?

--And does the Flash version come up on the display?

--How are you connecting it?

What silverhead said. 

hurghanico,... as for rolling back to v1.90,... no can't be done, I've tried it. Standards are post JTV types that have

differences in the program, so Monkey won't roll back before v2.00 firmware. 

Make certain that it comes up as a Standard icon in Monkey,... then re-Flash the firmware.

If it still doesn't sound right after, then have the set-up checked by an authorized Line 6 service

center in your area.

If the JTV icon comes up, then it was programmed incorrectly. If you are in the US, sending it to 

Line 6 for reprogramming or board replacement at a Line 6 service center in your area would

be two options. 

If outside the US, then the Line 6 service center in your area should be able to get a replacement board. 

Y22xx,... Indonesia 2022. Not the last, some in 2023,... haven't seen many of those across my bench,... maybe

when they are couple years old and need servicing. 

https://line6.com/find/service_center/  

700,... looks like early 2005, a couple years before my time here.

Check the Downloads page on the Line 6 site and see what the computer OS compatibility is for Monkey.

Yes, 2020,... but not July. The next two digits are an internal number for us to track with.

Log a ticket with Line 6 support on that M2 chip.

:)

I will have to check when I get back to work. Office is closed til Monday, as the power is off due to the winds and fires in Los Angeles right now. 

Google translation,...

Tendré que comprobarlo cuando vuelva al trabajo. La oficina está cerrada hasta el lunes, ya que no hay electricidad debido a los vientos y los

incendios que hay en Los Ángeles en este momento.  

Should be as straight forward as holding down the Tap button on the 500X to put it into tune mode, 

then push Tap again to take it out of tune mode. 

No more in stock, no longer available.

Those screws should not come out. They ten to be down in the threading.

Are you certain you are using the correct size hex tool for those screws?

Replacement piezos are still available for those.

What silverhead said.

About four different things it could be. Have troubleshooted by a Line 6 authorized service center in your area.

https://line6.com/find/service_center/

Signal input board to program board failure.

Interconnecting cable connected incorrectly, or connector failure.

Problem with the program board.

https://line6.com/find/service_center/ 

Have a Line 6 authorized service center run through the test procedure. They can deal with it.

If they want to consult us further, they have tech channel to us.

From Google translate,...

"Good evening, my Line 6 James Tyler Variax JTV-89F guitar connector plate assembly is broken, does anyone know where I can buy one?"

Check with the Lin 6 authorized service centers in your region,...

https://line6.com/find/service_center/

There are five in your country.

It runs on 15.1.1 Sequoia OS. Don't know about 15.2 yet. You can try it.

Still have those.

:)

Carefully lift off the Treble knob and make certain the retainer nut underneath is tight and snug.

Yes,... Servicetek Electronics is in NB, Canada.

https://line6.com/find/service_center/

Yeah,... but what a niche it is.

Not in production. There is still stock out there from the last production run, as well as B-stock and refurbished units.

Revstar Variax? Don't know.

Workbench setting might have been change without realising it, then saved by mistake.

Rare, but it happens.

Piezo failure or short between the two lines.

Contact the authorized service center in your area. There is one in Madison Heights.

https://line6.com/find/service_center/

Gibson's/ABL Electronic Service, Inc.

25367 Dequindre Rd. Bldg. D
Madison Heights, MI 48071

586-774-9730

daveg@gibsontv.com

... or log a support ticket and see what can do. And I'll have to check my stash of Shuriken hardware.