pipelineaudio1

On 6/5/2023 at 2:24 AM, PeterHamm said:

I'm not sure this is happening to anybody else, tho... Have you re-flashed the firmware, and did you do a full factory reset when you were done with the update?

Yes, but it happens on Helix Native as well

Here's a video showing parameters being corrupted when copying and pasting a preset in HX edit

Helix parameters are being corrupted since 3.6 on save and load. Individual presets, setlists and bundles are all affected. So far it seems to be ONLY parameters that are controlled by snapshots that I can find. I have not found any parameters corrupted so far that weren't also controlled by snapshots. This is happening on the floor as well as between Helix floor and Helix Native. I have updated HX Edit to 3.61 and the problem persists. Here is a video showing it between helix floor and helix native. Tomorrow I could show one where its happening on the floor by itself, but I need my helix to work for today's show. This is really causing some stress and anxiety that I really won't know what sort of box of chocolates I'll get when I turn this thing on on the stage

https://youtu.be/VjQNg4aJE3g

On 9/8/2022 at 12:13 AM, datacommando said:

 

Hope this helps/makes sense.

Removed the drive from device mangler and when it popped back up, all of a suddent HX edit and helix native work!!! Thank you

Just did a full reset, nothing changed. Still working on two of the computers, but not on this one.

OS doesn't matter, one working computer is OSX other is windows 10, this one that isn't working is also windows 10

Just confirmed the SSD Drive is drive 0 on this machine

Same thing is happening with helix native. But only on this machine, the other two are fine

me too

I am logged in, can reach line6 no problem, but I have the red dot next to my name in HX Edit. Clicking "authorize computer" does nothing.

Account shows the computer is authorized. 

This computer also cannot register Helix native correctly, and shows "cannot reach servers" error when trying to log into helix Native

I've tried everything I can think of and two different transmitters on the g50 and it goes red with the louder pickups. I figure Its overloading the A/D on the transmitter side (I assume the relay is digital?)

Some pickups I have tried clip the Relay units, with the G50 receiver's "audio" LED going red and noticeable, audible distortion.

EMG and Duncan recommend running their actives as close to the string as possible, so I'm not sure lowering the pickup height is the answer.

Is there a trim mod, or hidden trim feature in the Relays?

Can I put a resistor pad of some sort in the cable between the guitar output and the transmitter?

What about a resistor circuit inside the guitar?

No, trying to turn the volume pot exactly to the right place each time is not really an option for me.

Given that the audio LED on my Relay G50 receiver goes red from time to time (still waiting to hear from anyone if that means an overload), I'm a bit concerned the G10s won't be able to handle these either. I know electrically they'll work, even if you have to use the right angle adapter, I'm worried about the level

The normally green "Audio LED" on my G50 receiver occasionally turns  red which I'm assuming is overloading from my pickups. Is this right? The manual is pretty brief

Are these units not meant to work with hotter pickups?

On 7/24/2022 at 10:08 AM, theElevators said:

Plus I had to downgrade to 3.11 due to an EXP pedal bypass bug.

 

 

Me too!

We're working on a Dio tribute band. I was able to see a video with Glen DaLune where he made a great organ/leslie sound. I totally have all the Rainbow covered.

Now I need to get the more string type sound for the "newer" songs. I used to get it with just basic pitch shifters in older multi FX (like way back, Boss SE-50 for instance) but having trouble here in Helix. 

Anyone seen or know how to get something like this?

I finally got a chance to try my Line6 Relay G50 today with a band and was rewarded with a blank screen and no signal to the reciever.

Is this common? 

What can I do?

Theres some errors in the splitter, youll see, set the splitter to snapshot control and then set the a vs b properly, otherwise this is super awesome

https://line6.com/customtone/tone/5688248/

One of the learning with line 6 videos had a really fun rockman sustainor walkthrough, but no rockman chorus...what model gets the closest to you?

None of these resets changed the behavior and I saw at TGP that others had the same issues. I sent in a ticket and a video and some repros, hopefully they can fix this

Again though please, is the one they mean the one where you hold down 9 and 10?

Gonna give downgrading to 3.11 a try

Ok just did this, now it makes even the ones that were working before break

Is that hold down switches 9-10?

I'll give that a try thanks!

anyone seen this?

When copying presets, the values of certain parameters are changing on their own and then further breaking previously working snapshots with new values. Video included

https://youtu.be/iPZxSZi_sw0