croSSed

I'm afraid it needs servicing.

Me too.

:(

DeanDinosaur - Thank you for the reply.  However, I've done what you said here several times, and it will not stop looping.  After it sits for a day or so I'll come back to it, push the left arrow key, and power on.  It still loops.  I've tried every arrow direction, too just to see if that does anything.  Nothing.  It just loops the start up screen.

Try powering up while holding down the RIGHT Nav key/cursor. If you get the test startup screen (it will show PEDAL at the top of the list) use the down arrow until REFLASH (or something like that) is selected. Then run Line 6 Monkey to reinstall the firmware.

I did that.  No effect.

Yes I did.  I did follow the advice there and it didn't work.  I replied back early in the week and they haven't gotten back to me.  I'm kind of desperate here; I NEED this thing for Sunday.

I'm still trying to get this to work.  Any other advice?

I don't have a way to test the wall transformer, and I don't want to spend the money to buy one to find out that wasn't the problem.

Also, I tried connecting to Line 6 Monkey just now on advice from the Support team to re-install the flash memory, but my computer - and by extension, Line 6 Monkey - doesn't even recognize that there is a device connected to it via USB.

Nothing.  It keeps looping the start screen.

I have the problem talked about here:

http://line6.com/supportarchivenew/thread/67557

I followed the instructions for global reset; didn't change anything.  Ideas?  Thank you!

Look at your first post in this thread and let's see who's trolling. 

You're saying my OP is trolling?

Replacing it with a system that you're far more comfortable with is helpful commentary. Just because the advice you receive is not the advice you want does not make it bad advice.

Wow.  Offering to buy a device for $50 when I could easily get $300 for it is helpful in some way?  Come on.  Some people call this "trolling".

Anyways... I appreciate all the encouragement, tips, etc.  I think the computer edit will really help me.  Part of my problem I'm realizing is that I can't see the edit screen on the POD well enough to have a "connection" with it.  I have to have my reading glasses right there to make edits there, and it just isn't working.  Also, the actually WAY you have to edit things - push this button, turn this knob, scroll to this screen, etc. - for my feeble mind seems counter intuitive.  Looking at the edit feature on the computer screen though makes a lot more sense to me.

@BigChas52: Best reply by far to my quandary.  Thank you for that!  I've already downloaded Line 6 Monkey and will connect my HD 500 to my computer and start editing that way.  Thanks also to all of you who posted something HELPFUL.  To the "just give up, sell it," naysayers, well...Unfortunately, this site only allows one down vote per day.

_{Thanks, but I don't find anything on this page that tells me what I'm after.  This video starts GREAT:}

http://www.youtube.com/watch?v=EkbOim_Gyuw

Starts as something exactly what I'm looking for, but where's the rest of it?  I can't find the next video in this series!

:angry:

I'm this close to selling this POS and buying a GOOD amp!  Why did I sell the one I had to get this? WHY??

I need videos.  I need COMPLETE videos that cover everything in the user start guide, Advanced Guide and more.  This thing is WAY over my head.  I'm used to plugging into a nice tube amp with a handful of stompbox effects, turning it on, and after a few minutes of dialing in, I have a great tone.  This thing... I feel like the user needs a degree in the operation of the thing just to make it work.  The manuals are just too much.  I don't learn things well by reading "how to", but give me a video demo and I can make it work.  I've spent well over an hour tonight trying to figure out how to use this thing, and I haven't made any ground.  Additionally, I don't find it enjoyable to be trying to "figure it out".  I want to PLAY with KILLER TONE.  The whole learning curve thing is not fun.  HELP!!!!!!  BTW, I searched YouTube vids and that was just frustrating.  None of the videos I viewed told me what I wanted to know.