cruisinon2

On 2/18/2025 at 8:27 PM, Nalumaluhia said:

My Line6 order was not delivered. UPS brought it within 10 miles and then decided cannot deliver to my PO Box like they used to. Called UPS and they apologized, yet refused to re-route the package to my physical address. So the bastards sent it back to Line6.

 

Your Friend in Limbo,

 

Rob

 

I sympathize with your plight, but a shipping carrier clusterf*uck really has nothing to do with L6, and there's certainly nothing that anyone on a user forum can do about it.

No one has ever "missed out" on factory presets...;)

On 12/8/2024 at 7:13 AM, air380 said:

CAN YOU HELP I HAVE A HELIX LINE 6 FLOOR I HAVE A ERIC CODE 28 WHEN I TURN IT ON  I BOUGHT IT FROM JD WINDOWS UK THEY HAVE GONE INTO ADMINISTRATION WHERE CAN I GET IT MENDED TK YOU. TEL 07792135916   

This is a user forum...nobody who can help you will ever see this. You need to open a support ticket, and L6 will tell you how to proceed.

My complaint about lima beans:

They're terrible.

On 12/13/2024 at 11:35 AM, HiddeR said:

I've just had a flight case built for my Helix LT unit. I want to put velcro on the bottom of the Helix to fix it to the case. Is it possible to remove all rubber feet without compromising the fixation of the bottom plate to the device?

I know of one way to find out...;)

On 12/12/2024 at 10:51 AM, db0691 said:

I am not sure if the editor can be downloaded and will work on IOS system

It's been a gripe since day one... but given that we're 10 years into the platform at this point, don't hold your breath. If there was gonna be a mobile version, they'd have done it by now.

On 12/4/2024 at 1:03 PM, Dalfonaut said:

After installing firmware 3.80 the presets i was using were deleted. Is there a way I can get them back? Also the Update notification said that was highly recommended to "Restore your device from the back up you just created. What does it mean?

 

Creating a backup file of all your patches in HX Edit is always Step 1 before updating the firmware... if you didn't do that, then anything you created yourself is gone and you're out of luck. Factory presets can always be reinstalled, but without backups for ones that you built yourself, you can't get them back. 

On 12/3/2024 at 12:46 AM, MetalAssault9 said:

I put in the serial number even attached a picture and says not valid..now what? Got a problem with this stupid amp

Open a support ticket...this is a user forum, so unfortunately nobody here can help you.

On 12/1/2024 at 12:18 PM, sgrain said:

Hello everyone, I hope you are all well.
a question, with the following gear: les paul, stage 170 ,2x12 vintage 30 harley benton and helix LT only with global EQ and without amp or preamp. Isn't it possible for me to get a guitar sound good enough to serve as a platform to build a sound I like from scratch?

just with Global eq and a new patch, shouldn't you get a good clean sound??


best regards
Sgrain

In a word, no...

You've not mentioned a genre, or exactly what kind of tone you're looking for..."clean" means different things to different players. Regardless, with nothing but a power amp boosting a raw instrument signal you're not going to get much. The unaltered sound of any electric guitar is never particularly breathtaking on its own no matter what kind of guitar it is, and relying on an EQ block alone to create whatever it is you're looking for is a recipe for failure. Tone comes from an amp model, not an EQ. Pick an amp (or a preamp model if you prefer), start tinkering, and leave the EQ till the end, and use it sparingly. EQ is for fine tuning your "platform" once you have it, but ifyou rely too heavily on it, it's super easy to ruin an otherwise good tone.

On 11/30/2024 at 7:44 AM, holliskef said:

I'm sure this has been covered, but Variax guitars are still on the Line 6 website. Does this mean that they are still in production? For sale? Does anyone know?

 

Secondly, if Line 6 is reading this, how about using the Revstar as a Variax platform?

 

Thanks

Variax has gone the way of the dodo... and if demand (or rather the lack thereof)  is any indication, they ain't coming back. It's always been a niche product, albeit with a loyal cult following. The masses just aren't interested...

On 11/19/2024 at 3:37 PM, gsmanon said:

Most of you saying "Helix is such an old platform, you can't expect major updates". Maybe, if they were working on its replacement, I'd agree. But most Line 6 sources appear to say there are no short term plans for such a replacement. 

So if they're not working on a replacement, and they're barely updating Helix, then surely that means they've simply given up the market space to competitors entirely? 

 

On 11/19/2024 at 6:28 PM, gsmanon said:

 

If they're not working on the next gen, then honestly, what exactly have Line 6 devs ACTUALLY been doing for 10 months? 

Lol... so because a new product release is not imminent, therefore everyone at L6 has been just sitting around with their thumbs up their a$$es?

That's fascinating logic. To conclude that because nothing new is available today, therefore L6 has abandoned the market to their competitors, is truly astonishing...it's also ridiculous, juvenile, and short-sighted, but I digress. Just for my own morbid curiosity though, do you have a similar reaction when the supermarket runs out of broccoli? SPOILER ALERT: It's not because all the farmers decided to play in the dirt instead of growing $hit.

Helix was in development for years prior to it's release... do you think somebody just snaps their fingers and a product magically hits the shelves? Hell, beta testing alone takes months, and that's not even the hard part. Ask some of L6 guys over on TGP if you like, and they'll tell you the same. Just because they're not inviting you to the R&D meetings or screaming about a Helix successor from the rooftops, doesn't mean they don't have anything in the pipeline. Whatever is coming next has likely been in development for quite some time already.

It's a crying shame we can't all just pitch a fit and have everything we want miraculously appear, but life's rough. In through the nose, out through the mouth, nice and slow. Everything's gonna be OK... ;)

On 11/19/2024 at 1:28 PM, gsmanon said:

I really was expecting new features/workflow enhancements/bringing it up to par with rivals in different ways, not just a few more amps and cabs. 

 

 

The Helix platform is nearly a decade old... and I could be wrong, but I'd say the odds of any significant overhauls like those you're suggesting will not be forthcoming at this point. Any major UI or functionality changes will likely be reserved for whatever the next flagship device(s) will be. No matter how good something was when it was "the next big thing", continuing to spend resources duct taping endless upgrades to it just doesn't make sense... at some point you're putting a silk hat on a pig.

Harrumph! 

We really need either a soapbox, or an "I'm outta here"/ angry storm-off emoji around here. It would save so much space. ;)

On 11/9/2024 at 1:51 PM, Pastor_Brent said:

My Shuriken SR250 needs new springs for the bridge as three of them have corroded and broken, causing my intonation to be off. Does anyone know where I can purchase replacement springs?

Thanks in advance for your help!

Given that all the Variax stuff has been discontinued, you could spend the rest of your days searching for the OEM springs and never find them... fortunately, these things are pretty universal. Any springs for similar bridge saddles should suffice.

With any floating bridge if you want to avoid these kind of issues, it's best to change strings one at a time so that most of the tension is still maintained on the springs. With what you've done already, your intonation is likely out of whack... if you're not familiar with basic guitar set-ups, take it to someone who is... from your description there three things are pretty much certain at this juncture:

1) Multiple things probably need adjusting at this point,

2)Trying to describe it all in here will take forever,  and

3) If you don't know what you're doing, you're gonna make things worse. 

On 10/22/2024 at 8:54 AM, silverhead said:

Some players want Helix to send exactly like their real amp when they are playing in the room. It will never do that, nor is it designed to do that.

This should be stamped on the outside of the box... it would save some folks a bunch of money, and countless repetitive forum discussions. ;)

On 10/15/2024 at 5:30 AM, SiYorkie said:

Hello - I've been working on a Windows 7 PC for gods know how long, using a Line6 UX2 Pod as my interface for guitars/vocals and recording on Cubase LE5 (yep, I just worked with what I could and stuck with it). I had to upgrade and to make things easier for working with my band and to finally expand how I can present work, so I opted for a new iMac (2024) with Logic on it. 

 

My thought was to get my trusty Apple USB adapter and plug the Pod into the back and away we go (once I've got my head around Logic). Nope - just the red flashing lights when I plug it in. I'm not massively tech savvy so I just presumed I could plug it in and drivers would be found etc (like what happens with a lot of stuff). 

 

Can the Pod work with the new iMac or is it time to buy a new interface - I've been looking at a Focusrite Scarlett 2i2 4th Gen. Any advice - shops seem to be not very forthcoming... 

 

Thank you :) 

Just get the Focusrite. I've had at least 3 generations of them now, they all worked great. They usually come with access to a slew of plugins that are either free, or at a steep discount from all sorts of companies they partner with.

On 10/15/2024 at 10:51 AM, rjlibutti said:

I've had an HX Stomp for about 4 years and love it. Last week I got an open box Stomp XL because I wanted the added foot switches (I got my Stomp like....2 months before XL came out). The unit appears to be in perfect condition, seems to work great, etc. However, I've run into issues when building presets where the unit will freeze requiring a power cycle. To the best of my knowledge, it seems to happen when I'm near maxing out the DSP and I maybe scroll too quickly through amp models. Never while playing or tweaking a model parameters. I THINK that's the only time it happens. I've used a OneSpot and the included PSU. I've never had the issue with my original Stomp, but I also don't think I've maxed it out the same way; I used it more as a magic Swiss Army knife multi-FX. 

 

I plan to update the firmware again (it did ship with 3.71). I will also try to replicate the failure with the OG Stomp. In the meantime, does this sound like something normal; fast scrolling when DSP is maxed causing a crash? Or does it sound like I might have a faulty unit? Just want to know if it's 'user error' before I initiate an return.

It's a computer, and computers do weird $hit...that being said, whether it's something specific that you're doing to trigger it or not, I certainly wouldn't call it "normal". New firmware and/or a factory reset might solve the problem, or it might not. Either way, those are really the only options you have at your disposal. Give it a try and see if the issue persists. If not, problem solved....but if it still misbehaves then it's time for a service ticket.

On 10/13/2024 at 7:08 PM, timfingers said:

So Now!!! in 2024 it seems that Line 6 has completely abandoned folks who bought the Amplifi 75 and 150 amps. I can't find the app anywhere to download. Apparently line 6 doesn't feel they need to support newer android versions which made the amp not much more than a boat anchor to me. (Here's The Deal): I was ready to sell my Amplifi 150 to supplement the cost of the Helix. But, Its value was in the app so the amp is nothing more than a solid state practice amp now. It looks like i'll be buying a Neural Quad Cortex instead of a Helix. Shame on you guys for abandoning your faithful customers again. I've been buying your products since you first introduced the POD. Never again!!!!! I don't know about anyone else, but I'm not going to allow myself to get abandoned again. Gear in general is just way to expensive.

You're not wrong, per se. But this is a "Don't hate the playa, hate the game" situation...

If you think that any other company out there will care any more about your desire to use stuff forever, then you're in for a lifetime of disappointment...and the only thing that's gonna change is the name of the company you're currently mad at. Neural DSP is not any more interested in selling you one device that you'll use for the rest of your days than anybody else is. That's not how things work in a disposable economy. Planned obsolescence is real, and it's been with us for quite some time, now. It really doesn't matter what sort of product we're talking about, or who's making it. The pace at which technology currently evolves guarantees that it simply is not feasible to keep any one device that relies on connectivity with other 3rd party stuff,  updated and fully functional in perpetuity. It's a costly, and ultimately a losing battle. Virtually everything becomes obsolete in short order, regardless of the profit motive. The real problem is that we're forging ahead too fast for our own good, on multiple fronts. It's the reason that even life's bare essentials are now driving folks into poverty.

It sucks, and it's a problem in dire need of a solution...but L6 didn't cause it. They just make toys for us to use, and if they refuse to play in the same sandbox as everybody else, they'd just disappear too...

On 10/14/2024 at 11:18 AM, silverhead said:

I’m curious. What specific features or capabilities do you imagine AI could provide?

We could get it to admonish you whenever you hit a wrong note...bonus points if they include a retractable wooden ruler that smacks you on the knuckles for that vintage Catholic school nun vibe...;)

On 10/9/2024 at 6:50 PM, saneff said:

This is a new Stomp XL. Had it a couple of weeks ands luckily haven't done much with it. This is the green I get now when I power it up. What in the worldI gave up and tried a factory reset and it won't reset. 

 

Anyone have any ideas? Would greatly appreciate it!

 

The technical term for this is "busted"...;)

See also:

Curtains

FUBAR

The Big Sleep

Shuffled Off This Mortal Coil

There's nothing you can do for that...it's a hardware issue. If you're still within the return window, get a replacement or a refund. If not, prepare for the service ticket/authorized service center/shipping back to the L6 Mothership dance...A one, and a two, and a three...;)

On 10/8/2024 at 1:31 PM, mvk20 said:

I'm a little confused about how stereo effects work in the Helix. For example, how would a Dual Delay work? Can you feed it a mono or a stereo signal from the previous block? 

 

As an example, could you send a stereo signal out of a stereo Dual Pitch block, into the stereo Dual Delay block, and then the L delay would only affect what came in on the L and R delay only affecting what came in on the R?

 

What would happen if you switched these two blocks' order?

Stereo fx are glorious...especially time based things like reverb and delay. 1/4 note on one side and dotted 1/8th on the other is the best thing to ever happen to guitar solos, but I digress. However, it all boils down to how you're monitoring everything. Through headphones or studio monitors it's wonderful. If you're playing through a single cabinet or FRFR speaker it becomes a mess. If there's no physical separation of two speakers at the end, don't bother...

On 10/5/2024 at 8:20 PM, rambosambo said:

I really think we need a wizard modern classic model. They are awesome amps with great tone

This will languish in here unseen by anyone who can actually do anything about it. Feature requests have to go in Ideascale.

On 10/2/2024 at 1:34 PM, saneff said:

What are blocks? The number of pedals in a preset?

Deep breath time...you've got a new device that you are not yet familiar with, and you're jumping into the deep end when you should still be in the kiddie pool. 

1) Update to the latest firmware, because you most likely have an older version installed. Just because it's "new" doesn't mean that it hasn't been sitting in a warehouse for the last year before arriving on your doorstep.

2) Read the manual. Yes, I know it's boring...but the answers to all the "see-spot-run" questions that you will inevitably have are all in there. Get familiar with the UI and terminology...if you don't have a working knowledge of basic terms and definitions, then any help that folks in here can offer will be about as useful to you as if we responded in Chinese. Trying to do it this way will just waste hours of your time and ultimately frustrate you even further, and it will take forever. 

3) Seek out some youtube video tutorials. There are tons of them, and many are quite good. Jason Sadites' channel comes to mind....he deals mostly with the Helix Floor, but the basic functionality of the Stomp is the same, there's just a little less of everything.

On 10/1/2024 at 3:43 PM, Luchowsky said:

Hi guys! I´m from Mexico, and a need the tremolo arm for my line 6 variax 700 guitar. Does any one of you know where i can get it? Thanks and greetings!

It's exhausting and expensive to lease Hubble telescope time from NASA to read tiny fonts...;)

You might get lucky with https://www.fullcompass.com/ ...but otherwise it's likely to be a struggle as those have been discontinued for quite some time. Probably better off just trying to something else that fits, rather than searching the ends of the earth for an original arm.