HeathDaddy

2 hours ago, Hatman777 said:

Hello  All,  so I seem to be having an issue with my Footswitch # 8, sometimes it needs to be pressed 2 times before it activates, Im wondering if this is a hardware issue or a software  bug ? 
im not so sure its hardware  due to the fact that it does switch and does not always require 2 presses 

Was wondering if anyone elses has experienced this before ?

Thank you all 

Just out of curiosity, did you recently upgrade to 3.10?

I've never had a problem with my footswitches.  Suddenly after this upgrade, I noticed I had to hit a couple of them twice in order to get them to switch.  I haven't had time to sit with it yet to troubleshoot exactly when it's happening.  

Hey all,

Just updated to 2.92.  HX Edit isn't launching in Windows 10.

Checked to ensure it wasn't blocked. 

Checked all permissions.

Click, spinning circle for a half second and then disappears.

Start task manager and see that nothing is started.  

Complete uninstall/reinstall, nothing.  

Uninstalled, reinstalled 2.90 and it starts immediately.  Try to "upgrade" and still won't start.

Tried a fresh install, still won't start.

Checked "eventvwr" and got this error message about HX Edit:

Any ideas?

17 hours ago, rd2rk said:

 

That being the case, if it still won't work after the optimizations, then it's gotta be a Bandhub problem.

yep, probably not.  The drivers work with everything so far except BandHub.  weird.

Thanks!

3 hours ago, rd2rk said:

Does the SurfacePro work with any DAW? I've heard of problems with those for audio applications, but don't remember where.

I would also read the links in the attached file and implement the optimizations.

DAW Optimizations.txt 531 B · 0 downloads Optimize W10 for DAW.txt 485 B · 0 downloads

Yes!  Works flawlessly with Cakewalk Sonar.  i'll try those steps.  thanks!

Hello all!

I saw this posted before but there was no definitive answer posted.  I emailed the author but got no response.

I'm trying to use my Helix Floor directly into Bandhub via USB.  

I'm using a MS Surface Pro with Windows 10.  When you click the record button it begins to countdown to record but then pops up an error saying the audio device is not yet supported and doesn't allow you to go any further.

I have an older 2009 Macbook pro and it actually works, but the camera is old and looks horrible, and there are some obvious audio glitches.

Is anyone using the Helix for Bandhub successfully in Windows 10?  If so, what's your config?  I've tried to disable system sounds, experimented with setting it as the default audio device....then setting it as NOT the default....nothing is working and Bandhub tech support doesn't return emails.  

Thanks!

Can't find it at Sweetwater, and they're sparse elsewhere.

I used to own one of these when it first came out.  Stopped gigging and sold my rig.  I was thinking about doing some more pickup work and thought I'd grab one of these again.  

What happened?  This was an extremely versatile unit with some very unique features.

9 hours ago, schuha_at said:

Me too, but mine wants escape from the room when I start to play :-)

18 hours ago, spikey said:

Love the pooch!

Thanks!  Her name is Remi, 10 months old and she's already 110lbs.  She responds to James Brown and the Ohio Players. Luckily she has no interest in chewing my gear.  :)

That's my exact living room rig....and I love it.  

The good part is, when I gig I simply pack it up and use the same gear.  Either a line out to FOH and get my own monitor mix, or sometimes I line out directly to the L2T, and then one to FOH, and then take another line FROM FOH for a monitor mix and send it into another channel on the L2T and control the volumes of each from there.

I don't feel like collecting studio gear anymore.  This stuff does both very well.

My 2 cents.

If I've said it once, I've said it a thousand times..."rock and roll needs more racquetball integration".   :)!

Nice tune, nice tone, and I commend both guitar players for resisting the urge to play lots of fast notes.  It wouldn't fit the song, so it's not there.  Great job!

So my Helix is registered with the serial number on the site, but won't let me purchase the plugin.  I'm guessing because I bought it used.  Correct?

It's not the end of the world.  I can leave the Helix plugged in like I always have.  It would just be nice to not HAVE to, and only take my Helix out for gigs.  I certainly can't pay $399 for a  plug in when I already have the hardware.  Just doesn't make sense.  $99 is much easier to hide from the wife.  ;)

On 3/17/2018 at 12:01 PM, DunedinDragon said:

 

For those that are "Helix manual challenged"  .....page 53

yeah, I saw it, and that didn't answer the question.  Thanks for the snarky comment though.  I'm surprised you went through all the trouble to screen shot the page and make a comment if you didn't plan on helping.  It would have been easier on your part and actually helpful to explain it.

To anyone who cares;

I went through all options and it's just not going to behave like a traditional sound card.  There are no default audio outputs.  Your DAW will see all sets of outputs but routing Bus/Aux outputs in your DAW won't send it to any specific output jacks.  You'll need to create a patch on the Helix to tell it where you want the sends from your DAW to go.  Unfortunately, this means if you're working in your DAW using your favorite patch, you'll need to record with in and THEN switch to the patch with the assigned outputs so you can route the signals as you wish.  You can try and squeeze in that information on your favorite patch, but if you're like me, your favorite patch is already maxed out on DSP.  

This will of course be a limitation of you planned on doing some quick recordings with other musicians, as you won't be able to send them a separate monitor send.  The Helix is a strong enough product on its own, so I'm not shocked that using it as a sound card would have limitations. 

As far as my headphone question goes, I don't see any way to use them separately.  This of course means you'd need a headphone amp if you wanted to setup a routing you'd need to create a patch in the Helix to a set of outputs, run them to a headphone amp and proceed.  Thus, keeping your XLRs/headphone combo for studio monitors (for example).

For future reference I promise to read all comments in the forum carefully to understand the questions, and respond with information that will actually help.  If I have nothing positive to contribute, I'll just keep my mouth shut.  As evidenced above, posting pix of the manual and inserting comments about being "manually challenged" is meant for nothing but insulting others.  I read plenty.  The information I needed wasn't in there. Perhaps instead of "reading the manual", perhaps you could "read the question".   

Is there something about doing that that makes people feel super smart or insanely accomplished???  I don't get it.  

My "Studio".  When I have a gig, i throw the Helix and L2T in gig bags and off I go.  

On 3/16/2018 at 8:50 AM, DunedinDragon said:

My guess is you don't have the appropriate driver selected in Cakewalk.  I use Sonar Platinum but it's probably close to the same on regular Cakewalk.  Under the Edit menu select Preferences.  In the Audio category with Devices selected you should have ASIO Helix Input 1-2 through ASIO Helix Input 7-8 listed there for both Input and Output drivers.  If not, then select the Audio and MIDI setup under Utilities and it will walk you through getting the right device driver in place.

Again, things may be different for you depending on the version of Cakewalk you have.  But the concept is the same.  Configure the appropriate ASIO driver and all should be well.

Is there a cheat sheet handy of which physical jacks are for each of the ASIO Helix 1-2, 3-4,...(etc) input AND outputs?

I could wire it all up and figure it out, but I'm wondering if anyone has it listed.  I searched...couldn't find it. 

Also, I'm assuming the Headphone output is the same ASIO 1-2 as the XLR outs and can't be separated.  True?  I have a headphone send created in Sonar but it looks like the same feed as the XLRs.  I could just use the 1/4" outputs for monitoring into my speakers instead of the XLRs, but I'd like to use the XLRs for obvious reasons.  My second thought was to keep monitoring through the XLRs and create a send to a pair of 1/4", but then I'd need a headphone amp.  Kinda seems silly to need a headphone amp when the Helix already has one in it.  

Thanks!

On 2/25/2018 at 12:38 PM, Rewolf48 said:

I haven't tried this myself, but with the HD500 if you changed the mode of the L2t and then saved the patch it would remember it and resend it when that patch was selected again, this allowed the electric mode for an electric patch and acoustic for an acoustic patch. I would like to think that Helix could do the same, but I really haven't checked.

If it doesn't then you should raise an idea scale for it.

Good idea, although I'm thinking you used the L6 Link to connect, which would save a configuration.  Can't do that with the Helix I believe.  Thanks for the advice!

Hey all,

So, I'm in a basement with carpet.  I have my Helix plugged into my L2T on the floor, kicked back as a floor monitor.  HOWEVER, I prefer PA mode.  I just find the tones of all other modes lacking for this environment.  I find that the patches I've created on the Helix work extremely well on MANY different PA systems when the sound guy runs the EQ flat.  I'd rather not mess with my Helix patches, and just use PA mode when I'm at home.

It may not sound like a huge deal, but my space constraints force me to keep the L2T underneath a desk.  I like it there.  Works and sounds great.  Trouble is, that every time I fire it up it automatically selects floor monitor mode, which mean I have to crawl on my hands and knees, tilt it back towards me, and re-select PA mode.  

It would be really handy to disable the auto-select so that it only changes when I want it to.  

Any ideas?

You don't need a mixer. Connect the Helix LT to your computer via USB and connect your speakers to the Helix audio outputs. Configure your computer to use the Helix as its audio device (this should happen automatically but you may need to do it manually). Adjust your computer volume level to balance the levels.

Co-sign.

Talkbox / Vocoder would be fun.  

What's easier to replace?  Two entire guitar rigs?  Or a sound guy? ;)

Not saying that it is that feature that is causing the dropouts, but could you try to turn that feature off on your transmitter that's doing the dropouts? I am just curious if that solves the problem for your transmitter... On my transmitter the auto sleep is on but I have had no serious dropout issues so far.

I would, but the malfunctioning one was already sent back to Line 6.  My other transmitter works fine.

Good question about the scan display, interests me too. In my mind I am currently interpreting the bars as traffic indicators which show traffic intensity (larger traffic -> taller bars) near the channel below which number they are located. So basically I would think the smaller the bars near the selected channel, the better (ideally no bars at all). But maybe someone from Line6 will give us the correct answer... or maybe we just shouldn't care, just accept the receiver's selection :).

 

To me it seems like there can be some faulty transmitters out there as there are people who have one transmitter working ok but the other one not. Just by curiosity: can someone who has dropout issues check if they have the auto-sleep-mode on on their transmitters?

yup.  mine are set to auto sleep.  because....well....that's a cool feature.  If this is the reason for the dropouts, it negates a cool feature.  *sigh*

Just shipped my G70 back to Line 6 today.  DROPOUTS!  Same as everyone here.  I also tried different cables, scanning, positioning, upgrading firmware, etc.  I literally NEVER move away from my pedalboard.  It's right in front of me, and dropping out.  I mostly just want it wireless to save the clutter.  It's a GB band and appearance counts for a lot.  

I managed a music store for over a decade, and then worked directly for a major manufacturer for 5 years....I'm pretty good at troubleshooting gear issues.

Here's the odd part: I bought TWO transmitters, and one of them works flawlessly with any cable or position.  (the new one that didn't come with the system)  The one that came with the system is the one that drops out constantly.  If its firmware or positioning, then why does one work and not the other???

yeah, i figured. bummer.  Oh well, it was an "icing on the cake" request anyway.

Thanks for the info Silverhead!

Hello all,

I hardly ever post anything because I usually have good luck finding it by searching or RTFM.  However, this is eluding me for some reason.  

So, I've got one guitar into the guitar input, and a backup guitar into the Aux.  Only issue I've seen is the Aux doesn't seem to be able to utilize the Tuner.  

I also have piezos on the bridge of my electric, and it makes for a pretty cool dual setup with just one guitar.  Of course, if I set it up this way, i don't really need the Aux to utilize the Tuner, because the same guitar is running through the guitar input.  

I've have a ton of Line 6 gear over the years.  I've gotta say, this unit is pretty damn perfect.  It does 95% of what I'd like to do.  Great tones...I've got this thing screaming running direct through a PA.  I took a couple months of tweaking, but I'm gigging with it.  Very niiiiiiice.

I'm also taking a look at the new Relay G70 that's coming out soon.  It looks like the same receiver can accept 2 transmitters.  So, 2 guitars, 1 receiver, TWO outputs, one into the guitar in, one into the aux.  Very small, but VERY versatile rig.  Super compact for those GB gigs.  

Cheers!