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About Line6Will

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  1. Line6Will

    HX Stomp FAQ

    HX STOMP FAQ That thing looks small. Is it small? Considering the amount of hardware inside, HX Stomp is practically microscopic—its footprint is smaller than a Line 6 M5 pedal, and pretty much identical to that of a three-switch Strymon. We spent a stupid amount of time and effort cramming massive power into a tiny chassis. It’ll even fit into the small top pocket on Helix Backpack. Helix Backpack was out in 2016. That pocket was designed for HX Stomp all along? Maaayybe? Okay, we agree that it’s small, but what IS it? At the risk of hyperbole, HX Stomp may be the most powerful and flexible compact stompbox ever made. It can replace multiple pedals on your board (so you have room for more!). It can act as the ultimate fly or backup guitar/bass rig—except it may provide enough simultaneous amps and effects to be your main guitar/bass rig. It can be used to expand the DSP/model set of existing pro modelers; throw it in your Kemper, Fractal, or Atomic’s effects loop to add all Helix amps and effects. It’s also a world-class portable guitar recording interface with programmable impedance circuits, zero-latency monitoring, multichannel re-amping, and headphone amp. (One might suggest it’s the perfect front end for the Helix Native plug-in.) HX Stomp can become whatever you want it to be. How does it sound compared to Helix? Aside from the maximum number of simultaneous effects and amps—six blocks total—HX Stomp sounds identical to Helix. They have the same effects, amps, cabs, IR loading, 24-bit/192kHz A/D/A converters, analog impedance circuits, and patented guitar ins with 123dB of dynamic range. HX Effects is the same price. How is HX Stomp different? HX Effects is designed to be the centerpiece of your pedalboard, giving you full control over individual Line 6 effects, your MIDI-equipped pedals, and your amp switching. HX Stomp is a programmable amps+cabs/IRs+effects stompbox that seamlessly integrates into a wide variety of environments and applications. TL;DR: HX Effects is for amp and pedalboard guys, HX Stomp is for modeling guys… but amp and pedalboard guys might love it too! What ins and outs does it have? Left/Mono and Right 1/4” Inputs—switchable between instrument and line for use with passive guitars/basses, active guitars/basses, keyboards, synths, drum machines, electric nose flutes, and more Left/Mono and Right 1/4” Outputs—balanced/unbalanced for feeding amps, FRFR speakers, or the front-of-house mixer Stereo 1/4” TRS Send—with a Y cable, two separate mono effects loops (or one stereo effects loop) can be accommodated Left/Mono and Right 1/4” Returns—globally switchable to act as an always-on Aux In for monitoring mixers or MP3 players 1/4” stereo headphone out 1/4” EXP 1/2, FS4/5 Input—can accommodate two expression pedals, two additional footswitches, one of each, or the Mission Helix pedal with toe switch (https://shop.line6.com/promotions/pedals/mission-expression-pedal-for-line-6-products.html) MIDI In and Out/Thru USB—for recording to/jamming along with Macs, PCs, iPads, and iPhones. (iPads and iPhones require the Apple Camera Connection Kit.) HX Stomp can feed both stereo paths into your computer—along with dry versions for reamping—simultaneously DC In Wait. How did you fit all that into something the size of two Tube Screamers? Black sparkle magic. I hate editing little pedals with screens. How easy is HX Stomp to use? Very. WATCH THESE VIDEOS (around 10 minutes total) and you’ll be a master: line6.com/meet-hx-stomp The full manual is up too: line6.com/support/manuals/hxstomp How’s the build quality? Won’t you mess with the knobs when you stomp on it? HX Stomp is built into a sturdy die-cast aluminum alloy case with the same footswitches and metal knobs from Helix. If you’re still worried, note that while in Play view, the four knobs closest to the switches are disabled. How can I do anything with only three switches? You can do a lot with three switches, but if you really need more, two additional external switches can be connected. HX Stomp also responds to a wide variety of MIDI commands, and any block or parameter can learn (or be manually assigned to) an incoming CC message. Plus, from the main Play view, you can press <PAGE/PAGE> or an external footswitch to select one of four footswitch modes on the fly. Can it do 4-Cable Method? Yes. After hooking everything up, just add an FX Loop block to your tone; any blocks before the FX Loop will appear before your real amp’s preamp and any blocks after the FX Loop will appear between your real amp’s preamp and power amp sections. There are even 4-Cable Method presets to get you started. (Note the “4CM” presets won’t pass audio unless everything’s hooked up correctly!) Does HX Stomp have true analog bypass? Yes. You may choose either analog bypass or DSP bypass with trails. To bypass everything press both the upper and lower knobs together (or assign a footswitch to All Bypass). Is there a Looper? HX Stomp includes a mono or stereo 1 Switch Looper that can be placed anywhere in the signal flow. Is there an editor? Yes. It uses the same HX Edit application as Helix Floor, Helix Rack/Control, Helix LT, and HX Effects, except with 126 presets and a simplified signal flow. Just update both HX Stomp’s firmware and HX Edit to 2.70. Both should be available very soon. Can HX Stomp load Helix Floor, Helix Rack/Control, Helix LT, or HX Effects presets? As long as the preset has six or fewer blocks, you can use the latest version of HX Edit (2.70, out very soon) to access both devices at once and copy and paste blocks back and forth. Rebuilding a Helix preset in HX Stomp shouldn’t take more than 30 seconds. Can HX Stomp presets be loaded into the Helix Native plug-in? Not currently, but individual blocks can be copied and pasted between HX Edit 2.70 and Helix Native 1.70. Again, rebuilding an HX Stomp preset in Helix Native shouldn’t take more than 30 seconds. I know a bunch of us wanted something smaller than Helix LT, but did you have to make it THAT small? < disapproving side-eye > From the beginning, we understood that for HX Stomp to see the widest ocean of adopters (pedalboard guitarists, traveling guitarists, bassists, buskers, keyboardists, producers, fans of desktop PODs, curious Pedalboards of Doom members who post anti-modeling memes, etc.), it needed to be almost obnoxiously portable and convenient. That meant squeezing it into a pedal, not a slightly smaller traditional floor modeler—with a tough-as-nails chassis—but never sacrificing any sound quality or what it means to be Helix/HX. Yeah, but that honkin’ huge DC-3G power supply is like a third the size of the entire pedal! The power supply is large, yes. To ensure the same signal integrity of its bigger brothers, we needed a burly power supply. That said, here’s a far-from-comprehensive list of third-party power supplies that we’ve tested with HX Stomp: Strymon Zuma R300—Appears to work fine when doubling up TWO 9V outputs (-140dBr) Voodoo Lab Pedal Power 4x4—Appears to work fine when doubling up TWO 9V outputs (-124dBr) IMPORTANT NOTE #1: HX Stomp’s sophisticated circuitry pulls notably more than your average pedal. Hence, we used a DC IN jack with a larger center pin to sort of disincentivize people from throwing whatever at it. The stock DC cables that come with the power supplies listed above will NOT fit. Note that Eventide does the exact same thing with their H9. IMPORTANT NOTE #2: YOU ARE ON YOUR OWN. Feel free to use this FAQ as a starting point, but Line 6 is not responsible for any damage incurred when using HX Stomp with any third-party power supplies. That is, if someone writes "B-b-but Line 6 said I could use [power supply X!]," someone will hopefully refer them to this post where I make it perfectly clear that we only *officially* support our DC-3G. Can HX Stomp run on batteries? No. The chassis gets a bit warm after a while. Is that normal? Yes. HX Stomp isn’t a budget modeler—it’s a hardcore, professional solution with four circuit boards (one with 12 layers) crammed with serious analog and digital circuitry that happens to have been meticulously squeezed into a tiny chassis. It’s gonna put off a bit of heat. Totally normal. If you connect all the jacks on the sides, it kinda looks like an octopus. The most commonly used jacks are all on the back. Besides, octopuses are awesome. Have you seen them open jars? Excuse me, but the plural of octopus is octopi. http://lmgtfy.com/?q=plural+of+octopus Dimensions/weight? Including the jacks, 7”w x 5”d x 2.5”h; 1.75 lbs. What’s the price? $599.99 US street. When is HX Stomp available? Now.
  2. Line6Will

    HX Stomp Tutorial Videos

  3. Helix Floor/Rack/LT Inputs Guitar in: Auto impedance unbalanced TS, the impedance will be determined by the first block in the signal chain. (This is a setting that can be adjusted in Global Settings) Aux In: 10k ohm unbalanced TS Returns: 1Meg unbalanced TS (instrument mode)/10K unbalanced TS (line mode) Outputs L and R Main Out: Impedance-balanced TRS Sends: Impedance-balanced TRS Dry (Helix Rack only): Impedance-balanced TRS HX Effects L and R Main In: 1Meg unbalanced TS L and R Main Out: Impedance-balanced TRS Sends: Impedance-balanced TRS Returns: 1Meg unbalanced TS (instrument mode)/10K unbalanced TS (line mode) Note: Although all the outputs use TRS jacks, they are not true balanced outputs. They are only impedance-balanced. · A true balanced output would have the tip and ring driven with (out-of-phase) audio signal. The outputs on HX Effects are only driven on the tip. · However, because they are impedance-balanced, you can still get some common-mode rejection of external noise sources (i.e. power line hum) if a TRS cable is used to connect the HX Effect outputs to a device with balanced inputs.
  4. With the implementation of Midi in Helix Native 1.60 you can now control parameters and snapshot changes via Midi. Here are some instructions for how to get that set up with popular DAWs. Once you have the Midi input set up wit the DAW, you can perform the following functions. MIDI block bypass—Right-click (or Control-click) the desired block and from the pull-down menu, select MIDI Bypass > MIDI In. Then click the Automation/Controller Assign tab and choose the desired CC#. Note that there are lots of CCs that Helix Native will ignore, as these are reserved for Helix hardware functionality. See the Helix Native Pilot’s Guide for more information MIDI parameter control—right-click (or Control-click) the desired parameter and from the pull-down menu, select Controller Assign > MIDI CC. Then click the Automation/Controller Assign tab and choose the parameter from the list. Adjust the MIDI CC#, Min, and Max Values MIDI snapshot select—To select a snapshot in Helix Native, send it a MIDI CC#69 message. Value 0 will recall Snapshot 1, Value 1 will recall Snapshot 2, Value 2 will recall Snapshot 3, and so on Ableton 1. Add Helix Native to either an individual Audio Track or to your Master Output. 2. Create a MIDI track (Create | Insert MIDI Track). 3. From the "MIDI From" drop down menu on your newly created MIDI track, choose the external controller you want to use to control Helix Native 4. Set the Monitor selector on the MIDI track to "In" instead of "Auto" 5. From the "MIDI To" drop down, choose the track you have added Helix Native to. Pro Tools 1. Click on Setup menu, MIDI, then MIDI Input Devices… 2. Make sure your MIDI Controller is listed and checked 3. Add Helix Native to an audio track 4. Add an instance of a midi track 5. Assign the output of the Midi track to Helix Native 6. Put the Midi track in record ready 7. You can now utilize midi control Reaper To assign an external MIDI controller knob or otherwise to a HELIX Native parameter within Reaper, one will need to: 1. Click on Reaper’s ‘Options’ > ‘Preferences’ > ‘MIDI Devices’, then choose and enable your MIDI controller. 2. Right-click on the Tracks column and choose to ‘insert virtual instrument on new track’, then choose ‘VST3’ (that’s where Native will be). 3. Once you’ve populated the plug-in on the track, simply click onto the desired effect parameter while the effect is highlighted and then right-click and choose ‘automation assign’, next choosing which knob or key on your controller you want to control the effect parameter with on your MIDI device; once you’ve chosen the desired knob then click on the HELIX Native button labeled ‘Param’ in the upper right corner of the Native window. 4. Click ‘Learn’ and then move the MIDI controller knob back and forth all the way. Once you’ve done this click ‘OK’. This should complete the assignment process for one parameter, if you desire more external control simply repeat this process for the other knobs and parameters. Cubase 1. Arm a track with the Helix Native plugin 2. Navigate to the “studio” tab from the Cubase setting window 3. Select “studio setup” 4. Expand the “remote devices” file from the settings selection to reveal “generic remote” 5. Change the MIDI input and output to match the controller you are connecting 6. From the “vst” section located at the bottom of this window select Helix Native by double clicking the channel section. 7. From this window you will be able to activate each switch/knob of your MIDI controller 8. Within Helix Native, select your desired parameter and right click to open the “controller assign” window. 9. Select your preferred knob or switch you wish to control you desired parameter Logic Pro X First, make sure your MIDI controller is recognized by Logic Pro X – the application will automatically ask you to auto assign all of the parameters when you first plug in the controller. You should choose auto assign from the beginning when starting Logic. Screenshots can be found here: https://support.apple.com/en-us/HT205896 Once you have the controller assigned, you’ll be able to start assigning controls within Helix Native. 1. Open up Helix Native within your track, and then assign your automation knob to the parameter you would like to control. You can control click on the parameter, or go into Automation/Controller Assign and assign the knob manually. 2. Once you have the knob assigned. Go into the menu Logic Pro X > Control Surfaces > Controller Assignments… 3. In the Controller Assign Window, you will click on “Learn” and then click on the desired parameter. Then turn the knob to make sure it’s recognized. You should see the parameter moving with the position of the knob. You will also see a knob icon appear to the left of the parameter when assigned.
  5. GENERAL FAW What is Shuriken Variax SR250? The Shuriken Variax SR250 guitar is the newest addition to the Shuriken Variax family. Like the longerscale Shuriken Variax SR270, it resulted from collaboration between Shuriken Guitars, Line 6®, and Yamaha® Guitar Development. The Shuriken Variax SR250 is a modern, high-quality instrument featuring a unique body shape with contoured edges, a traditional 25.5" scale length, an Indian ebony fretboard, a custom mid-gain humbucking pickup, and all of the sonic versatility provided by Variax HD technology. The Shuriken Variax SR250 comes with a Shuriken premium padded gig bag. Why did you make the Shuriken Variax SR250? The response to the original Shuriken Variax SR270 guitar has been overwhelmingly positive. Soon after the launch of Shuriken, many fans of the Shuriken design were requesting a 25.5” scale version. HARDWARE I saw changes to the Model and Alternate Tuning knobs on the guitar. Does Shuriken Variax SR250 offer new guitar models? Shuriken Variax SR250 offers a new collection of instrument and tuning presets which were designed by Stevic Mackay. It does not contain new guitar models. How do I access Stevic MacKay’s presets? Stevic Mackay’s presets are available via the Model knob and 5-way switch. Please note that Stevic uses a lot of alternate tunings and we recommend that you set the Alternate Tuning knob to the “Model” position for these tunings to recall correctly. Stevic prefers the low E string tuned down a whole note to D, so all his presets assume that the low E string is tuned down accordingly. Please note that all settings stored on the Alternate Tuning knob are based on standard E to E tuning, i.e. do not require the low E string tuned down to D. Where can I get Stevic MacKay’s Workbench HD presets? All of Stevic MacKay’s presets are available in the Shuriken Variax Preset Bundle and can be downloaded at https://line6.com/variax-modeling-guitars/resources/ Does the 5-way switch affect the magnetic pickup on Shuriken Variax SR250? No, the analog guitar signal is affected by the volume and tone knobs, but the single humbucker pickup output is intentionally the same signal regardless of the position of the 5-way. This enables the magnetic pickup sound to be combined with any Variax modeled sound (when using VDI to Helix or other Line 6 products) without the magnetic tone being altered based on the model selection. VARIAX WORKBENCH HD Will there be a new version of Workbench HD software, and what changes will it include? We will release an update to Workbench HD that recognizes Shuriken Variax SR250 and displays the Model knob “banks” correctly. You can download it here: https://line6.com/software/ Will I need to install the newest Workbench HD application in order to work with Shuriken Variax SR250? While we recommend that you update Workbench HD, it is not required. Older versions, provided that they work with JTV and Variax Standard guitars, can be used in tandem with Shuriken Variax SR250. Please note that older versions will not show correct bank names. Can I change the models and/or tunings using Variax Workbench HD? Yes, like all other Variax Standard and JTV models, each preset and tuning location can be customized to your liking. Can I use Shuriken Variax SR250 with Helix? Yes, Shuriken Variax SR250 is compatible with Helix, POD HD, and Firehawk, as well as limited compatibility with POD xt, POD X3, VettaTM II amplifier and other legacy Line 6 products.
  6. Line6Will

    Handle Bass output?

    It won't damage the PowerCab if you run bass thought it at a moderate volume. But saying that, it's not design for bass usage and may not produce a desirable sound as it's built to have the best results with guitar.
  7. Line6Will


    Hi @ddmilne I see you also opened up a ticket two days ago with the same concern. Can you upload one of the presets you're describing that you don't like, let me know what you're plugging into and we'll set it up here. That way we can let you know if it's a subjective thing or not.
  8. Line6Will

    Digital_Igloo - can you weigh in S/PDIF dropouts?

    Hi all, I can assure you, as stated in the releases notes from 2.54, " Once every 74 minutes or so, the AES/EBU or S/PDIF digital signal could drop out for several seconds" A SPDF bug has been fixed.If you're still having any issues with SPDF, please make support ticket ans we'll help find a solution. @rd2rk, I see you already have, thanks!
  9. Line6Will

    HX Effects Tutorial Videos

    Here's some of the most popular HX Effects tutorial video we have. For more and other products, check out our YouTube page https://www.youtube.com/user/Line6Support 3 Minute Overview Updating Firmware Assigning Controllers Pedal Edit Mode Signal Flow
  10. Line6Will

    HX Effects Firmware Update

    You can download the software needed from this link: https://line6.com/software/ NOTE: If you run into any trouble with a failed update or your unit will not boot up, try powering on while holding the right arrow ">" This will put the unit into update mode and you can re install the latest firmware from there.
  11. Line6Will

    Line 6 PODcast now streaming!

    Hey all, Very proud to release episode 1 of the monthly Line 6 PODcast! Have a listen and be sure to give us feedback! iTunes feed: https://itunes.apple.com/us/podcast/the-line-6-helix-podcast/id1327221867 SoundCloud: https://soundcloud.com/user-340815168/ Questions comments and feedback go to PODcast@line6.com Thanks! Line 6 Will
  12. Line6Will

    Common Signal Flow Traits on the Helix

    The Helix is designed for the user to set up a number of signal flow combinations. It allows for unique situations that would normally be extremely difficult to set up in real life. They can now be easily arranged within the unit. For further reading, make you also check out the Helix manual section on Serial vs. Parallel Routing and Moving Split & Merge Blocks. View the Helix manual here Having said that, you can also get some un desirable results if you're not careful with how you set up your routing. These can include phasing issues, volume drop, or noise floor increase. *Notes about Inputs and outputs · 1/4" Returns are unbalanced. · All Helix ¼†outputs (main outs and Sends) are impedance balanced, so you can plug a TRS cable and go to another device’s balanced input and profit from some common-mode noise cancellation. . When the Helix outputs are set to line level, they are +4dBU nominal with approximately 15dB of headroom. When set to instrument level, they -10bBu. Or more simply, they are 20Vpp max input/output. Noise floor increase due to the introduction of Sends and Returns ​When using the Helix’s sends and returns the noise floor can be increased. This is due to the number of A/D converters now used in the signal chain. Most of the increase is negligible. However, it can become more noticeable if the sends/returns are placed in front of a high gain amp model such as the PV Panama (Peavy 5150) due to its inherent high noise floor. This phenomenon occurs on the Pod HD series as well. . Potential latency issues due to the introduction of Sends and Returns This is another one that you won't notice in most situations, but could arise given certain circumstances. The tiny amount of latency introduced from another set of A/D converters is impossible to hear on it's own. An issue could occur if you merge that pathway back with another serial pathway that wasn't going through that send/return. The millisecond delay may cause some undesirable phasing. Below I have pictured a signal path that might yield poor results. If you move the merge block before the Send/Return, then it would eliminate any potential phasing issues. Using Helix Hardware as an interface to record When using the Helix as an interface with a DAW, the signal routing can get a little confusing and it might become difficult to balance levels for monitoring. The typical set up would be guitar into Helix, then Helix to computer via USB. You would then monitor from the headphones, 1/4" or XLR outputs. Given that setup, the guitar and the DAW's playback are sharing the same monitoring. If you have the guitar going into the DAW and then back out, you will hear your guitar twice. You can mute the DAW's return of the guitar track to avoid this. Also, in this case the volume knob will control the total output making it tougher to balance the sound of the guitar and the DAW's playback. Try setting the volume knob to only control the feed you're monitoring, and it will no longer control the USB feed to your computer. You can also try making the playback volume adjustment from the DAW. Using Helix Hardware as an interface to record with Helix Native The above signal flow still applies, but a new level of complexity is added. Since the hardware is no longer processing the guitar, you can't mute your guitar tracks return feed, because you'll want to hear it. What works best is the set up the Helix with a blank preset, and then change the output block to your desired USB output. That way, the only thing you're hearing from the Helix is your DAW's return. Auto Impedance Switching With the Helix family, the default setting for the guitar input is auto impedance. The impedance will be determined by the first block in the signal chain. Even if the first block is bypassed, the impedance setting from that effect block will determine the input signal level. This automatic impedance will change the input volume and tone, this is most apparent with guitars that have passive pickups and are directly connected to the guitar in of Helix. Distortion Pedal Volume Drop Sometimes when adding a distortion/fuzz pedal, your signal volume drops. Here's a link to a great article written by our sound designer Ben Adrian that can explain in detail what's occurring. Although the article is written to describe what happens in the analogue world, it's affect can be experienced within the Helix and it's digital models. Distortion Pedal Volume Drop (and how hard diode clipping works)
  13. Line6Will

    Very disappointed in Line6 Customer Service

    Hey everyone, Line6Will here. I'm the CS rep who was dealing with gbakerjr. We really like transparency here, so I'm going to jump in on this. Everything OP said is true, and I already let him know I slipped up. There was a stock issue and it forced a delay. The issue was I didn't let him know about the delay, his accommodation replacement just shipped out much later than expected, my bad on that one. The timing of the weekend made it all worse. When the Helix came out we really had to step up our support, and we started doing things we normally wouldn't do. Unfortunately the quality of support didn't match the product.
  14. Helix Native requires an internet connection to initially authorize the license both for the demo and full versions. Once the license has been authorized, you no longer need an internet connection to use the software. But, because of how the authorization works, you do need an NIC (Network Interface Controller) enabled. Do not disable your network card (wireless or LAN) when running Helix Native. If you want run without an internet connection, just unplug your LAN cable or disconnect from your WiFi network.
  15. For Mac: 1) Launch Live, go to 'Live -> Preferences -> File Folder' 2) Make sure that 'Use Audio Units' and 'Use VST Plug-in System Folders' are turned on. 3) If the steps above are not working, please try re-scanning for it again by clicking 'Re-scan Plug-ins' For Windows: 1) Launch Live, go to 'Options -> Preferences -> File Folder' 2) Make sure that 'Use VST Plug-in System Folders' are turned on. 3) Make sure the correct location is chosen under the VST Plug-in Custom Folder option. The location of the plug-in files depend on the location setting made during installation. The default locations are as below: 64-bits - C:\Program Files\VST Plugins 4) If the steps above are not working, please try re-scanning for it again by clicking 'Re-scan Plug-ins'