chief_4653

Hello, Yes I suppose I could but the fact is I've got an HD 500x that works perfectly when I plug the same cable from the same system into it. It's a problem with the Helix. Thanks for your help, Chief

Hello, Yes straight from X3 to the Helix. Something I found even odder. Helix is set to midi channel 14 to get messages from the X3. I put in a new midi with nothing on track 14, hit reset Helix goes to program 000 which is fine, then it goes to program 28? How is this possible? I'm sure channel 14 has no information on it and is turned off (muted). Thanks for response, Chief

Hello, Thanks for response. I tried the hold 9&10 but it didn't help, This thing is everywhere. Now its working sometimes then goes to programs that aren't called i.e. ( I program CC#32-002 Program 000 ) ( It goes to Set list #3 program 000 then program #26???) reset try same sequence ( goes to set list #0 program #26 then program #127???) Then had it just lock up once...Hate to do it but gonna have to return this... Thanks again guys for your suggestions. By the way i held 8&9 once and it took me to some sort of system menu that had something related to midi among other things on it. I wasn't able to get to a second level menu on the midi menu to do anything though. Just FYI's. Chief

Hello, Thanks for you're help. I downloaded that update a couple weeks ago and it shows that firmware version on my unit. It basicaly had no effect on my issue? Thanks, Chief

Hello, Thanks for your help, Yes I've tried the Tempo/PC setting. You're correct if that is off it does nothing. I was really trying to find out if anyone else was having this issue. I'd put in a support ticket about 5 weeks ago asking about this and the reply I got was it was a known issue they were working on it. So last week I asked if any progress had been made on the issue and I got no response. I resubmitted my question then decided to ask here to see if someone else had this problem thinking maybe I was just missing a setting or something? I'm a solo musician and have been using midi this way for several years. Im using a Korg X3 for messages. If I unplug the Helix and plug the midi cable into my HD 500x it works fine. Maybe I just got a bad unit? Guess I'll try to call support see what they say. Anyway... Thanks again for your help, Chief

Hello, Can someone help with how to make a simple midi program change on the Helix? I have an HD 500x that works perfectly with this method. I send a program change from track 14 on my sequencer using CC#32 to call the bank and a program change message to select the location in the bank for example ( 000 ) for program #1. With the Helix no matter what I put in CC#32 or the progam number I use it goes to Bank #1 and program #33? Am I doing something wrong here? Thanks, Chief