Andy1175

Yep, me too. Had my G10 II and G10S for only five months, I use it just about every day but recently I've had trouble charging it and now it won't charge at all. Tried to update but the Line 6 updater does not recognise the G10 II presumably because it has no power, although it's plugged into the receiver/charger which is plugged into my Windows 10 PC. I've also tried charging it in my Yamaha THR30II but no joy there either. So that's £225 down the drain, or a load of agro getting it sorted, maybe. I should have known better really, line 6's reputation is as well documented as it is deserved.

Thanks for that usedbyanr, yes it does seem to work OK once it's started up. Not good from Line 6 though, they clearly should have sorted it out in one of the recent updates.

OK, turned it off, tried again, no problem this time. I can't believe the SD card problem has been known about for a year or so and not been addressed, disgraceful, but unsurprising.

So why hasn't it been fixed? (Not asking you personally) I'm now having trouble restoring it to factory settings. I'm on a rack, pushed 5 & 6 on startup but nothing seems to be happening, I have a screen with the logo telling me it will reset globals bla lba bla but it seems to have frozen There is a red ":-28" in the top left corner, what should I do?

Yes, unbelievably, that was it. Thank you very much for your help Phil. Also thanks to Line 6 for the wasted last few hours of my life. How long has this been an issue? Will it ever be fixed? I would quite like to use an SD card while using HX Edit, if it's not too much trouble.

HX Edit won't run on my HP Spectre win 10 laptop, it shows up in the running programs list, but doesn't actually start. I also have a cheap Fusion win 10 laptop, which it runs on fine. Latest version and everything updated. Any ideas? Thanks.

Time is an illusion, lunchtime doubly so. Douglas Adams

One of the best things about buying an AXE FX III, is no longer having to put up with the snotty attitude from some of the long-standing members, which is so prevalent on this forum. Nothing at all wrong with the OP's enthusiasm, so stop trolling him. -

I also play just for pleasure and I agree with codemaania, it's not bread and nutter for me, so I'll generally take the plunge. I'd probably hold off for a while if I was gigging. EDIT: That's supposed to be "....bread and BUTTER" LOL

Maybe they misread the update instructions. :) I'm also still having issues. Nothing's changed in my setup apart from the update and I now get constant disconnections when altering block parameters within HX Edit.

Exactly what I was thinking. Grand and a half? I'll probably give it a miss.

No need to opologise mate, I wasn't at all upset, just a bit surprised.

To be fair spikey, I think most people would have no trouble at all understanding exactly where I was coming from. And unlike your example, my redacted version of your post contains no childish insults.

Good grief. I clearly deliberately misquoted spikey as a way of implying that my edited version of his post would have been a more accurate statement IMO. Nothing dishonest about it at, mischievous at worst, the original is hardly top secret, is it.

I've noticed that there seems to be an unselectable option to "Select All" in the Edit menu of HX Edit 2.80 while in the block edit area. Unless I've missed something, which is entirely likely, this seems to have no use atm. I don't remember seeing this in the last version, is it new? If so, I'm hoping this is a sign of things to come, multi block selection would be very useful indeed. Fingers crossed.

Good post. -

Precisely. But you'll never get it past the fanboys. LOL. -

I bet this guy actually works form line 6, sounds lime the official line to me. -

You're too kind. :) OK Will do.

Forget that. Just had another crash/freeze when selecting a tone, then a preset rebuild on restart. :(

3rd Spring 2019. :)

I've been having a few issues loading some of my tones. Firstly, I had a “Cannot load tone” error message and crash, which resulted in my rack rebuilding it's presets when I turned it back on again. That was a few days ago, not had much Helix time since. Today I got the same error message and crash, but it started OK without rebuilding. I went straight back to the tone which crashed and it loaded OK but as I was working through the setlist I found a few tones which loaded up completely empty, until I hit return or double mouse clicked on it again, after which it loaded properly, weird. Moving on, I then found a tone which caused everything to lock up, no error message. After turning back on, I couldn't change tones with the Helix's select knob, it would just freeze up. I could change tones within HX Edit though, I could even load up the troublesome tone itself with no problem, but I began to realise that if I loaded it after going from one of the other tones which needed double activation, as I described earlier, then this would cause a total crash. I thought I may as well try Rebuilding with the new 2.8 presets, this would clear everything out which I thought may help. I've backed up and saved all of my setlists, both pre and post 2.8 with the appropriate editor for each backup. So, held 3 & 4 while turning on, got rebuild message, and it just stayed there......... I waited 45 minutes, turned off, tried again, no joy. Tried 3 times in all without success. I seem to have 'kind of' fixed it by overwriting the setlist which had the troublesome tones with another, then reloading the troublesome setlest elsewhere, so I basically swapped user 2 for user 3 and visa versa. All tones now SEEM to load up OK. Fingers crossed. I haven't tried rebuilding 2.8 presets again yet, think I'll leave well-ish alone for now.

And, when you've finished messing around (er, I mean skilfully crafting the perfect tone ;-)) you can now save it in HX Edit, without overwriting the original! :D It's the first time I've hit the save button in HX Edit since the update, I nearly fell off my chair when the "save as" box came up. :-) Part of me is still a little annoyed that we had to wait so long for these absolute basics in HX Edit, but I am delighted now that serendipity has been unchained. -

Very good of you, but my point still stands. -

Ah, I see. Thanks. -