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Thanks for the reply jsiegel2015. I've had my Helix for probably a couple months now and this is the first time I've ever had this kind of problem. I updated the firmware when it was first released so it seems odd that I would all of the sudden start seeing a problem if it was firmware related. I guess I have no choice but to see if it continues and figure out a course of action at that point but it's concerning like you said not knowing if/when it might lose sound.

Same has happened for me 3 times on practise in 1.03 a couple of weeks ago, when stepping on pedal an yesterday 1 time on practise in 1.04.1 - not doing anything, no Sound but All looking normal. Has any yet have this experience with 1.04.2 ?

When i use helix as soundcard connected with USB The output from The computer is extremly loud compared to The guitar out (when practise with iTunes, youtube etc) - is there a Way to balance The levels (Can do on computer but it is on almost minimum 3-5%)

I played live last night for the first time with the helix and something happened that never happened before. I have played for hours setting it up and practicing but when I turned the helix on it worked pretty well for an hour then at one point I kicked on my wah and the sound stopped. I turned it off, modulated the pedal, hit other switches, there was no sound. I turned on the tuner and it was getting signal from my guitar, turned it off and still no output. I then power cycled it and it came back on UNTIL I tried the wah again. I moved the patch, deleted several blocks thinking it was a memory or a DSP problem but as soon as the wah was touched, all output was gone. I looked thru the forum and see nothing. I am running 1.03 but in the 1.04 fixes nothing is mentioned. I can deal with a lot of things but total mute cannot happen especially reauiring the 30-45 second reboot. Anyone?

I had The same experience on a band practise - it happened 3 times in 2-3 hour. Only on this rehearsal, nothing in just about 1 month i have had Helix - exactly The same error, no Sound - One more helix user did write about The same problem in The Facebook user group Some days ago. I was on firmware 1.03 then - updated to 1.04 and at this moment nothing to report.

-experienced today in rehearsal, suddently no Sound out from helix - have to restart to get The output back

it happened When i stepped on footswicth (with multiple assign -delay, gain and distortion) and right after that, stepping wolumepedal to max

- happened 3 times in 2 hours, i restartet and output was back, no loss of my presets

Its The first isue i have Got with helix - no problems at Home, used it in 2-3 weeks

Has anyone similar experience or advise?

Is it posible to assign a footswitch to switch The volumen pedal to wah - instead of using The toe swicth on The pedal?

Has There been any isues/failures or frozent Helix'es not related to USB connect or with IR's loaded?

Some writing in diff. forums about The amp models.... The same as HD or not? - i remember Reading a post from DI, writing about The use of a Lot of "man-hour" in the (new?) amp models - Can you clarify this isue DI?

-thanks a Lot, awesome job

Can i send my UD-stomp on retirement?

I Am also using The shortboard mk1 and it works perfect. The display follows iPad with a little delay and without iPad it reacts instantly.

However der is a noise from The amplifi 150 when The shortboard mk1 is connected, The noise is not influenced of The AMP volume and disapears when i disconnect The shortboard. Could it be / Is there any difference in ethernet cables?

- i dont have The original shortboard cable, i use standard cat5 cables...?

-love The AMP to, would love more stereo effect ;-)