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Posts posted by Peter

  1. ?

    Sorry I don't quite follow. You want to connect 2 external effect pedals? - Why "send 1+2 in stereo and return 1+2 in mono"???

    Can you explain, what you are trying to connect and why you need this "1+2 stereo/mono/aux" thing.

    Why you don't use send1 and return1 for one effect and send2/return2 for the other effect?

  2. 3 hours ago, Johnnyhell666 said:

    Since I have assigned a looper in my signal chain, I was wondering if there was any possibility to create a MIDI command that would 1) launch the "Mode" knob, 2) select the looper (that I have assigned on Footswitch n°4), and 3) start and stop recording the loop. 


    If you guys know of any possibilities to do that, that would be great. I mean it's no big deal if it's not possible, I'll simply have to press on a few knobs in the span of a whole concert. 




    You can control the looper with an external MIDI controller:

    (from the manuel)



  3. 40 minutes ago, MammutH88 said:

    Changing the footswitch layout under global "settings" does not do anything


    Try restoring from backup as "phil_m" said or make a reset of the Global settings (footswitch 5+6 on boot) and try changing the footswitch layout again.

  4. 36 minutes ago, willjrock said:

    Ive definitely had it happen but have never gotten any kind of error mssg.....unless that new to 2.82

    It's new since 2.81.  3 of my presets was affected after the update, but it was easy to fix (...thanks "johnfrancis")

    • Like 1
  5. 3 hours ago, hideout said:

    My update experience went through with out a hitch!

    I don't really understand the need for this instruction before you download the update though -

    Turn off or disconnect any connected Helix or HX hardware.

    I actually forgot to do it but that didn't seem to be a problem.


    I think this should be done to avoid driver installation issues. Sometimes this can cause problems during the update.

    • Upvote 1
  6. 2 hours ago, hideout said:


    Anybody else having this issue?

    It would seem that 2 of my presets are affected by this.


    Screen Shot 2019-09-29 at 7.55.13 PM.png


    That helped me:


  7. 1 hour ago, Darth_Canek said:

    Hi, I have the same problem I can´t go back to stomp mode, how do you reset to factory settings??


    FS 5+6


    ...2.82 is out. maybe it also fix your problem

  8. You never saved a backup befor an update, ...very risky.

    Maybe your problem is similar to this:helix.thumb.jpg.149f6d9e48fcb9a1bf7e03a4dea4b64d.jpg

    If you have only 3 own user presets and no IRS, I would save/export only these presets and do a factory reset( ENC5 & ENC6 ). This updates the factory presets / overrites everything. Try, if it works now without rebuilding on every boot up. If yes, you can import your saved presets.

    If it happens then on every boot up again, one of your own user presets is probably faulty.

  9. 6 hours ago, frankiebell said:

    I would like to send two mono returns to one stereo send, is that possible. 



    It is possible to insert two mono return blocks in the signal chain and one stereo send block.

    You can mix the mono returns to one stereo send or you can use a separate path and stereo send for each one.

    But I don't really understand, what you are trying to do. It only makes sence, if you use a some stereo effect block between the returns and sends.




  10. 7 hours ago, Jhg06 said:

    Hi, I updated my son's new helix lt today. I went from the factory 2.30 to 2.60 to 2.80 to 2.81 and I did a backup every time. My son says that he used to have over 100 preset but now there is only 32. Did I do something wrong or did the update change where he finds them? I did the 9 and 10 button restore as well.


    The 9 and 10 button "restore" deletes all of your own presets.

    Maybe you backed up only one setlist and did not make a full backup?  The easiest way would have been to perform a full backup in HX Edit 2.30 (" From the File pulldown menu, select “Create Backup…” Click [Create Backup] to confirm."). and then directly install the 2.81 update/software.  ...Normally, the presets are automatically restored during the update process. Sometimes a reset and restore of your backup is nessecary. > open HX Edit 2.81 (" To restore from a backup, from the File pulldown menu, select “Restore From Backup…” From the Backup File pulldown, select the desired backup and click [Restore Backup]")

  11. Then I think a complete reset(9+10) is the only way :(

    (then you lose your presets!)


    You can try to hit the Bank Up and Down buttons together to  enter preset mode (quickly, don't hold them down). But I think, this is not the problem here.

    • Like 1
  12. 1 hour ago, fenderbenderlax said:

    HI Folks,


    I'm plugging in a distortion pedal into FXloop 3 of the helix. I'm running two parallel paths with one path using the Variax magnetics and the other using the Variax modeled sounds and would like to place this distortion block in both paths. However, I'm only able to place the loop in one of the two paths. Is there a workaround for this? 




    You can only use each loop block once. I think the only way is to use a merge/mixer block for the inputs and to use one path. Then you can mute(set the level to -max db) the input in the mixer settings via footswitch/snapshot, you don't need.

    ...I have no other idea at the moment.

    • Thanks 1
  13. No it's not possible I think. When you switch the preset, the Helix needs a little moment to clear the memory and load the new effect blocks. This cannot be fixed by an update.

    ...if you need more blocks and snapshots, you have to buy the floor/rack/LT  ;)

  14. If you just play on a amp/pa without band, more settings for the global eq would be good. (think there were already several ideas on line6.ideascale)

    I almost never touched my global EQ, because the EQ is not very useful. You can not save different settings for different locations and it's only a 3-Band EQ (+low/highcut)

    So I use an external equalizer, which also has a nice autoEQ feature.

  15. 14 hours ago, franky-lattre said:

    Same here...knobs don't work anymore...can not switch to an other snapshot...not switch to another preset. Everything Helix Lt is became worthless on stage. Is there a solution for this huge problem? Can i return to the version before? There was no problem at all what so ever in the other version. Exept the issue with Garageband (latency)


    Have you tried a reset of the global settings (FS5+6) or a rebuild of your presets(FS10+11)?

    Maybe it's similar to the problem on the Helix Floor.  >


    You can return to the version before. Just install the firmware/software you want. ( then load a backup,  that was created in this previous version)

  16. 14 hours ago, solteroblues said:

    Guys, brand new to Helix, just got my LT last Friday, and still quite staggered by the options.  I'm actually in the middle of comparing it to a Headrush Pedalboard, and have a question.  On the Headrush, it will let you load backing tracks directly to the looper, and let you play along that way.  Does the Helix allow that?  Right now, as I understand it, the only way you can play backing tracks through the Helix is by connecting your laptop (or phone) through the USB connection.


    So far I'm really enjoying the Helix, it is lightyears ahead of the Headrush, but the Headrush has a few minor things that I wish the Helix could do (touchscreen not withstanding).


    You can also connect a mp3 player or something similar to the effect return.


    Unfortunately the Helix looptime is really short. The Headrush Pedalboard allows 20 minutes per loop and 100 layers. But I think you can not load/save tracks to the looper, so it isn't a backing track player.

    I own a Helix and recently bought a Headrush Looperboard (has a integrated backingtrack player). But at the moment I'm not happy with the Looperboard, because it has to many bugs(...waiting for the new firmware :(.

  17. 6 hours ago, channelk said:

    Hmmm, other places say that factory reset is 7 and 8.


    There are different reset options. 10&11 starts a rebuild("repair") of your presets, 7+8 deletes every preset. the way, you are using the same HX Edit version as your firmware(2.71)?

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