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HelixMan

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Posts posted by HelixMan

  1. I have not done 2.71 yet - 1 behind.  I'll try that and see if the IR problem is fixed.  I always read the instruction and fixes and follow the steps pretty close.  I'll report back on this thread when  I get it updated - make sure it's the latest driver/edit/firmware.  Not gonna do a total reset again tho...

  2. Mine are from Greg DeLuune made for Helix.  A lot of guys on this forum have his IR's. They worked fine until I did that last update and did a reset.  I've been doing updates all along since I got one of the 1st units in Oct 2015.  But first time I did a factory reset.  Maybe should not have done that.

  3. Right - that's how it's supposed to work.  The problem is the IR will not assign to the block for some reason.  I did a full reset after that last update and had to re-import everything.  Presets - no problem.  IR's look like they import but when I assign to the IR block they won't take.  The left/right slider shows only 1 IR even though the IR list at left shows they're all imported.  The 1 IR is brighter than the rest in the IR list.

  4. I was wondering if anyone has seen this: I copied my IR's into the IR list in Helix Edit and they show in the list but I can't assign them to their preset IR blocks.  I used both import from file & drag n drop - same result.  I noticed the font is dull compared to the 1 and only IR that would show up in the preset assign list.  Thot I must be missing something - pilots guide was no help.  Thanks!

  5. Thanks - adding a signal path with aux as input worked.  I had to make sure the signal path of effects for my guitar input was set to guitar and not multi as well.  I did add a compressor block to the drum machine path to pump 'em up a bit.  

     

    I thought of using a loop return but have not tried it yet.  That would be a better universal solution than editing every preset I want to use.

     

    Next time I need to bring a slpitter cable on vacation!

  6. On vacation with the family at a resort and brought the Helix (of course).  Brought a drum machine to jam with figuring I'll plug it into the aux in and mix it with the guitar.  What I didn't realize is it goes through the effects chain same as the guitar input.  

    I can't find a function to bypass the aux it direct to the output.  Any ideas how I can get a dry signal thru the Helix - not effected by the effects chain?

    Thanks!

  7. I use a stereo wirless in ear system that runs off of the auxiliarry bus system on an X18 Air console.  This allows me to customise my in ear mix so I can ear the rest of the band.  We built up an in ear monitoring system that we both rehearse and play live with since we kept running into clubs with variable quality and quantity of monitors.  When used in conjunction with a behringer 4 channel head[hone amplifier and split snake this allow 4 custom monitor mixes for each musician regardless of what the front of the house is doing.  We just allow the front of the house to tap into our split snake to get Keyboards and guitar signal and get direct feed of the Vocals without our onstage mixer affecting anything other than our personal monitor mix.  We also rehearse with this system and it can be accessed via wi-fi from a cell phone so if anybody needs to goose their personal mix they can do it on the fly.

     

    Believe me the effort in designing this system was well worth it and only set us back 700.00 bucks.  The Behringer X AIR also serves as our computer recording interface and allows us to have multitracking rehearsals and acts as a main mixer if we have to supplay PA etc.

    Sorry, off the Helix subject here - We use the X18 Air as well but use the 6 bus outs for in-ear monitors 'cause we can each control the bus mix.  Only issue we have is distortion and drop out when the whole mix is in full swing (on-board compression I believe).  Although the recording quality in great!  Anyway, wondering if you dealt with any distortion issues monitoring wise - any insight?

     

    I have though about taking the X18 mix and remixing my Helix separately into my in-ears, or going right mix, left Helix b/c the bus-outs can sound like mush with a 6 pc band.

  8. Just picked up an XT Live used and trying to determine if a problem is me or the unit.  Everything seems to work after installing all the updates except the volume pedal.

     

    Wah was initially only going 0-36% so I calibrated the pedal using the power-up, hold bank-up and push amp method which restored the wah to 0-100 % and now it works fine.  

     

    I have volume/wah assign to pedal1 / tweak to 2, but when I switch to volume from wah there is no response.  Switching back & forth the wah responds but no response in volume pedal mode.

     

    I have it connected via USB in Win7 and running the edit program and can see the visual knobs.  

     

    Hoping to find a solution here...

  9. Thanks for the post - just picked up a used XT Live and had the same issue.  Wah only went up to 36%.  It's working correctly now - BUT...I can't get the volume pedal to respond / read.  I set the config to both wah / volume on the onboard pedal 1 and tweak pedal 2.  The wah works and when I switch to volume nothing - I have it turned on.  

     

    Any help - thanks!

  10. I noticed some similar low level distortion this past weekend.  I was most noticeable at low guitar volume - when a note is about decayed.  I did some troubleshooting as well - switching guitars, presets, global EQ, etc.  Mine also did a random preset rebuild a few days after installing 2.01 a few weeks back.  I powered down & back up and it seemed to have gone away.  But I'll be listening for it...

  11. I checked the links out.  Not a graphics setting problem on my Win 10 laptop - tried turning inactive scroll on/off - no difference.  They're just not there, except briefly on the preset list.  

     

    Actually my Win 7 studio PC shows the scroll bars just fine (should have double checked before posting).  Any other suggestions please post...

  12. Hi,

     

    I’ve had this problem of missing scrollbars with the Helix application program since day 1, and I’d like to ask if anyone has a solution, or maybe I'm overlooking something obvious.

     

    How do I get the scroll bars to show up and stay showing?  In the preset window it only shows up briefly when I down arrow passed the bottom preset and then quickly disappears - before I can get to it!  In the editor window it will not show at all – so I can only get at the first 3 effect parameters­­­­­.  Everything under that is hidden and I can’t find a way to get at them to adjust. 

     

    I run the editor app from a Win7 PC in my studio and a Win10 laptop – same problem on both.  I'm attaching a screen shot.

     

    Thanks!

     

     

    post-2287663-0-58645400-1472141016_thumb.jpg

  13. I have gotten this error as well. I think the Helix librarian app is a bit buggy, at least on firmware 1.03.0 and Windows 10. I found that reflashing my firmware at least got rid of the "NACK" error showing on the Helix and the Helix app.

    Hey thanks for the response - in my case I didn't get that far.  Still running 1.02 firmware on the Helix.  I had just upgraded the app and was exporting my preset folder when the error happened.  So I'm inclined to believe it's the ap so I think the only thing to do is a complete reinstall of the ap.  I need to do the export before the firmware upgrade.  If that works I'll post an update.

  14. Helix App Error "Request for device operation failed; returned NACK"???

     

    I was in the process planning to install the firmware upgrade 1.03 so I installed the Helix App upgrade to 1.01. 

     

    After the upgrade it won't export a bundle and freezes.  I'm running in Windows 10.

     

    It finds the Helix and shows all my presets.  I go to export and name the file the it goes to work - 10 seconds later gives me an error message:

     

    "Request for device operation failed; returned NACK"

     

    No bundle file and the the app will not close after the error.  Restarting did not clear it up. 

     

    I have a lot of hours into my presets so can't upgrade unless I can import 'em back.

     

    Any help?

  15. I want to install the firmware upgrade 1.03 so I installed the Helix App upgrade to 1.01.  Now it won't export a bundle and errors out.  I'm running Win10.

     

    It finds the Helix and shows all my presets.  I go to export and name the file the it goes to work - 10 seconds later gives me an error message:

     

    Request for device operation failed; returned NACK

     

    No bundle file and the the app will not close after the error.  Restarting did not clear it up.  I have a lot of hours into my presets so can't upgrade unless I can import 'em back.

     

    Any help?

     

     

  16. I can confirm this. Empty presets between non-empty ones, when exported as a setlist, and then imported, remove the empty presets that were between non-empty ones, and moves the the presets that were after the empty ones to the spot where the empty ones began. bull1030 said it better, 'squished'.

     

    Same here - last week when I completed the 2nd update with holding FS9 & FS10 during reboot, and then importing my exported user preset bundle - and found it moved some preset names in my user bundle again.  What-da...?  I have some made-from-scratch presets stored in 01A through 02A.  They import back in OK. 

     

    Then there's some blanks "New Preset" (02B - 02D).

     

    I had some copied factory presets that I liked in my user bank 3: 03A - 03D.  The presets are still there - but the preset names shifted down 1 preset after the first update.  Now after the 2nd update they shifted another preset down.  So these factory copies are now mismatched.  02D has a name now - but no blocks.  The blocks for that name are now 2 presets up where I originally copied it.

     

    I guest it could be in the export/import process something gets skiped if you have groups of blank user presets in between stored presets?

     

    I know this sounds like the "who's on first" rutine but anyone else experience this - preset names moving after update/reset?  Linie 6 experts, any explanation?

     

    Thanks 

  17. Just completed the 2nd update with holding FS9 & FS10 during reboot, and then importing my exported user preset bundle - and found it moved some preset names in my user bundle again.  What-da?  I have some made-from-scratch presets stored in 01A through 02A.  They import back in OK. 

     

    Then there's some blanks "New Preset" (02B - 02D).

     

    I had some copied factory presets that I liked in bank 3: 03A - 03D.  The presets are still there - but the preset names shifted down 1 preset after the first update.  Now after the 2nd update they shifted another preset down.  So these factory copies are now mismatched.  02D has a name now - but no blocks.  The blocks for that name are now 2 presets up where I originally copied it.

     

    I guest it could be in the export/import process something gets skiped if you have groups of blank user presets in between stored presets?

     

    I know this sounds like the "who's on first" rutine but anyone else experience this - preset names moving after update/reset?  Linie 6 experts, any explanation?

     

    Thanks 

  18. I seem to have the opposite problem with the app - mine runs fine on my Win10 Laptop but locks up on my Win7 studio PC - the I want to back up and update from.  I can live with that I guess. 

     

    After I did the back up and update I restored my presets and on 1 bank it assigned the names on the scrbble strips wron - shifed all 1 space left.  So the 1 on the right end ended up blank.  But the presets were in the correct place. 

     

    Like Plastal... said above, probably best to sit tight for a bit and give'em a chance to work on the bugs.

     

    Gawwuf I'm assuming you did the factory reset at startup holding the 2 buttons down yea?

  19. I was able to install from my Win10 laptop and do the upgrade.  Backed up my setlist with presets and was able to import back onto the unit.

     

    HOWEVER. 

     

    1. None of my saved presets show up in stomp footswitch mode.  I noticed that right out of the box and was hoping the update would fix that.  I thought maybe b/c it's a new setlist so I resaved 1 of my presets onto an open preset in the Factory 2 setlist and they don't show there either.  (yes I am pushing FS6 and it does work on all the factory presets - just not new ones).

     

    2. The expression pedal only works as a volume pedal.  I assign it to wah's and can get it to visually move the parameters but there is no audible differance (nothing happens).

     

    TECH STAFF: any help?

     

    OK spoke too soon - found footswitch assign in the manual and figured out item 1.  My bad...

     

    Still need assistance with item 2 - poured over the manual on controller assign which does work, except for actually hearing it audibly.

  20. I was able to install from my Win10 laptop and do the upgrade.  Backed up my setlist with presets and was able to import back onto the unit.

     

    HOWEVER. 

     

    1. None of my saved presets show up in stomp footswitch mode.  I noticed that right out of the box and was hoping the update would fix that.  I thought maybe b/c it's a new setlist so I resaved 1 of my presets onto an open preset in the Factory 2 setlist and they don't show there either.  (yes I am pushing FS6 and it does work on all the factory presets - just not new ones).

     

    2. The expression pedal only works as a volume pedal.  I assign it to wah's and can get it to visually move the parameters but there is no audible differance (nothing happens).

     

    TECH STAFF: any help?

  21. Try adjusting the mode, low pass gives good results. Also try lowering the gain slightly.

    Thanks for the replies guys. 

     

    Yeah that's what I found too.  Using low pass setting and have the filter at the very front of the chain.  I'll look at the gain and see...the one I'm trying to replicate is from an old Kord AX30G, which sounds/responds way better than the Helix filter.  More midrange without the sqeel.  I use it for 1 song in the set and would like to retire it now.

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