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Posts posted by Bangha

  1. Hi everyone.


    Is there a way to switch from EXP 1 to EXP 2 without having to use the toe switch? If I have volume on EXP1 and want to control something with EXP 2 , without going full volume, how do I do it? Is there a way to switch between them with a footswitch?


    Thanks for the help!

  2. The Cali 76 has certainly become one of the most sought after compressor pedals in the guitar world. Although I've heard wonderful clips with it, I've yet to play one (I do have their SlideRig compact deluxe which is awesome!) I'm curious if any one of you guys out there has one and if you've tried to replace it or a/b it with Helix. If so, what was your compressor block of choice and how close can you come to the Cali with Helix?

  3. Hi, great idea, i wonder how you managed this


    But wich file to dowload? Perhaps i'm blind but i can't see one :(

    Ah, good point. Not sure where the file went first time around. It's there now!


    The patch is really simple, in short a tone generator into a tremolo set to a square wave.

  4. Hi everyone.


    I was working through a few tough passages and didn't have a metronome handy so I made one for Helix and I thought I'd share in case any of you can benefit. The patch is really self explanatory.


    "Metronome" turns the click on and off.

    "8ths" subdivides the beat into 8th notes so you don't have to tap like mad men/women if you need a faster click. (It also slightly shifts the duty cycle to make the click slightly less unpleasant.)


    "EXP 2" Controls click level, dial it in at will. For funsies, play along with the click, then kill it for a few bars and then swell it back in to see if you managed to stay on course!


    Set the tempo via TAP, or as you probably already know, touching the tap button will allow you to enter the tempo window and use a rotary encoder for more precision.


    Once you download the file, make sure to change the file extension to .hlx and import using your editor.



    Do say thanks if you like it our use it or drop in with any comments!


    Enjoy the weekend,



  5. Did you read the reply to that support ticket?


    [2] Original Helix ticket reply:


    I'm not sure what you are trying to say. You said, "Point is L6 it's not wasting its time reading forums". I said, yes they are, in fact the product manager himself is aware of the problem and the scale of it. He has posted in the massive tuner threads and has chosen to not express his stance regarding a fix or not, although he has been clear about his frustration and reluctance about it.

  6. That wouldn't happen or even be necessary if someone from Line 6 would just admit that A; Yes, there IS a problem with the tuner, and B; we are going to fix it. Or, A; there IS no problem with the tuner so forget it cause it ain't gonna happen and B; Helix version 2 will have a tuner for the editor... Then, make a sticky and point to this every time someone brings the issue back up.... BTW, if this has already been done (yes, I sleep and work and miss stuff - even here) please disregard.  ;)

    Agreed, and a few weeks ago created a thread specifically with that purpose in mind. I made sure to ask as politely as I could considering English isn't my first language, still, scroll down to DI's response...


  7. Point is L6 it's not wasting its time reading forums, so this is the typical case where you need a coordinate action between people, in the form of multiple support ticket requests, all complaining for the tuner, or a massive campaign on ideascale.


    Problem is sometimes people loves to rant on forums, but it's too lazy to act properly. Works the same in real life.

    Hi Pier,


    Actually, they do read the forums at least a few of them, and are actually aware of the tuner situation. I may be wrong, but I believe the most active L6 member on the forum is actually product manager for Helix. That is precisely the person we should hope would make a difference, but that is not the case.

  8. I most deeply and sincerely second your feelings. Prepare to enter the twilight zone though. L6 and affiliates are very sensitive regarding the tuner and will defend it and deny any issue to the point of absurdity regardless that it's a big bunch of us (including professional musicians) who have concrete evidence there is a problem.


    I love my Helix, but I have been severely let down but L6 and associates unprofessional and occasionally rude way of handling of this specific issue. Still, for what it's worth, let the tuner crusades begin again!

  9. How about just a regular tuner that works great like all the other professional tuners out there. 


    Because that would just make perfect sense, and it all points to the fact that Line 6, and their aggregates and minions have apparently chosen not to make sense on this one. They just keep sweeping the big problem under a very tiny rug but it keeps popping out the other end. It's your fault that you can't use a jumpy tuner. If you were granular and smart enough you'd make sense of it. It's the emperors new clothes I tell ya. Your video should worry them, it shows a clear issue yet they come back either offended, questioning your choice of words and telling you to use another tuner, because the €1500 computer you purchased for all things guitar doesn't work as well as the €8 clip on. The proverbial middle finger to customers. Just appalling, but highly entertaining! I've been trying to reason with the minions for too long Robbie, make your point but don't expect any coherent replies. I feel your pain!

  10. Here's my vid. Just made it. 

    Brand new Ernie Ball Paradigm strings on my Floyd Rose Model K Redmond Series guitar (these new Paradigm strings are GREAT by the way)

    I'm using the Helix tuner and my Korg rackmount DTR 2000 tuner (which has the same exact specs as I have seen posted here about the Helix tuners specs)

    Started with the guitar in tune. 

    Observe how the Korg "grabs" the note very quickly. The Helix meanwhile tends to jump all around, and on the D string it was just reading wrong. 

    My complaint has been since I first got my Helix back in Oct. of 2015 that the tuner was too jumpy. And that was when it only had the one bar.  Now with two's double-jumpy! LOL!

    As I said before...most of us who play in professional bands only have a couple of seconds to check our tuning between songs. Not a lot of dead air in a pro band that is putting on a show. The drummer is counting off the next song before the last song has finished ringing out. 

    The jumpiness is unacceptable for me. 

    Here's the vid:

    Robbie, thanks for taking the time out to make that video. It shows the problem many of us are seeing. In my case tuner jumps around even more, worse on the lower pitched strings. It'd certainly be in everyone's interest to have this addressed.

  11. Feel free to search for one of the half dozen or so tuner threads where I've already discussed this ad nauseum.


    Line 6 does not require nor even request that any of its employees engage in forum or social media communication. We're all here on our own dime, on our own time, often after hours. I can't speak for other Line 6ers, but technical support threads (which make up the majority of this particular forum) simply don't compel me to post, because we already have a stellar technical support and customer service team. Mention UI/UX, modeling engines, DSP allocation, MI product development, product pricing with regard to parts and labor, crazy MIDI routing, or doomgaze metal and I'll probably post (over 1800 posts so far). Mention the intricacies of sub-component modeling or amp design, and if Ben sees it, he'll probably jump in.

    DI, thanks for stepping up to bat and taking your personal time to write back.


    Customers asking for answers for a widespread problem of a core function (critical for many) on an official forum branded Line 6 Helix is not ludicrous, out of line or unexpected behavior. Courteously asking for the company’s take on isn’t so either. The half a dozen or so tuner threads reflect a widespread problem that would undoubtedly benefit from widespread answer. A support ticket does not provide such platform, mass media such as this forum does.


    We are all on the same boat, here on our own time and dime. As much as I would rather discuss signal flow, reverse delays into distorted parallel compressed tremolos and the likes, I am still stuck trying to tune my guitar. I appreciate you may be irritated by threads like these but the ball is in Line 6’s court. No coding needed. “Yes, we’ll fix it†“No we won’t†“We’re looking into it†“Buy an extra clip-on†would suffice to put this all to rest. NDA’s concerning future product updates make perfect sense. An answer concerning a ,for many faulty,  core component simply does not.

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  12. Dear respected members of Line 6 staff,


    I did not wish to start a new thread concerning the tuner controversies you are likely aware of, however my invitation for you to pitch in on the most recent tuner thread seems to have escaped your attention.


    I sincerely believe the heated debate and unease about the tuner is worthy of your time, and as a faithful customer of yours I too feel the right and need to know what your stance is regarding the situation. Are you aware of the issues many of us are facing, and more importantly, will they be addressed? Please let us put this situation to bed.


    Dear forum members, please don't turn this into a discussion thread. If the tuner works for you that's wonderful, I am aware there are many others in your situation. I also know there are many in mine. If you would like to further discuss please use the thread mentioned above. Let see keep this space open for Line 6 to let the us know their thoughts. Do feel free to somehow sign, or support this "petition" below.


    Thanks for your help!



  13. The only way to put this to bed is to have Line 6 chip in with their input as they are the only ones who can fix it by making the tuner, just a tuner that works as does every other one in the market. While I understand the restrictions of NDA's I would like to make this an open invitation for Digital Igloo or any other member of the Line 6 team to let us know what L6's stance is on the matter. I think this is relevant enough to, as paying customers, ask for their input and savvy so we can all be in tune with one another. Pun intended.


    L6 gurus, we're all ears! (perfect pitched ears of course ;) )

    I know you're in here somewhere!

  14. This has certainly been a long winded discussion from which only one conclusion can be drawn. While the tuner is good for many Helix users It certainly does not work to customer satisfaction, or industry standard for a very large number of us. Whatever the reason may be.


    The only way to put this to bed is to have Line 6 chip in with their input as they are the only ones who can fix it by making the tuner, just a tuner that works as does every other one in the market. While I understand the restrictions of NDA's I would like to make this an open invitation for Digital Igloo or any other member of the Line 6 team to let us know what L6's stance is on the matter. I think this is relevant enough to, as paying customers, ask for their input and savvy so we can all be in tune with one another. Pun intended.


    L6 gurus, we're all ears! (perfect pitched ears of course ;) )

  15. Wooohoooooooo!!!

    Came in today!


    That's a looker and a player you got there my friend. Stunning guitar. Congrats! To this day I still hold on to my first and only PRS a 10 top Brazilian limited edition in black grey. I always wanted one with a Brazilian rosewood fretboard but private stock was too expensive , then they made 500 of these and I managed to snag one. My fav to this day.

    • Upvote 1
  16. ^This^


    Some people like the tuner, some do not. Some like the reverbs, some do not. Some like the on-board cabs, some do not. It's all a matter of taste, and taste is subjective to the user.


    That's the beauty of Helix: options.... I don't like amp model X, so I don't use amp model X. I don't like the tuner, so I don't use the tuner. Everyone has at least one thing they don't care about on the Helix. Some people just don't know how to articulate that they don't prefer something, and just label it as "sucks."

    The tuner is not a model with esoteric tonal qualities. It is a standard tool, with small variations from brand to brand but they all work the same way with the same principle in mind, getting in tune quickly, accurately and efficiently. It’s a fact. The issue at hand is the tuner is failing at this.


    I have NEVER come across a tuner that will not allow me to tune to pitch, and I’ve used every kind (at least every popular one) for the past couple of decades and they work flawlessly (although some people might prefer one model or another). Using any and all of those tuners as a baseline I can safely say the Helix tuner is not allowing me, and quite obviously many others to tune quickly, accurately and efficiently. In our perspective this IS a problem and we would appreciate it being solved by making Helix as good a tuner as every other one we have used before.

    • Upvote 1
  17. yup, the "tuner sucks" argument always come down to people with "golden hearing" or some such. I have doubts about it every. single. time.



    Poppycock, irrational, unfounded post, Peter. Tuner issues arise 100% from the unstable visual feedback provided by the tuner. This has absolutely NOTHING to do with auditory capabilities.

    • Upvote 1
  18. ...oh, forgot to mention...


    It was already clear that's the only reason you come on these threads. The pictures weren't necessary., but it's always nice to see Murray.  :D Now, back to your own business.

  19. Thanks for the info! What do you think are the best methods to convey this to Line6 at this point?


    I second this question. How do we best go about reaching out to L6 to make them aware of this matter?

  20. What happened to the tuner on this thing? It was never great, but it seems like it's nearly unusable since Firmware 2.20. Sometimes it works, sometimes it's deaf as a post. And deaf is it's default reaction to my Variaxes. It's also flat. I can recheck using SteadyTune on my Mac, and a great little Korg tuner I've had for many years, and they both show that it's consistently flat.


    I nice, convenient feature, with a lovely display has become nearly worthless!

    Hey Teer,


    We just had a long discussion on the forum concerning the tuner, you can find it here. A big bunch of users are having problems using the tuner. Apparently the best thing to do is to contact Line 6 directly. I'm still not sure how we go about that part but I'm open to suggestions.

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