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Posts posted by inveigle

  1. I own both. Yes, I am insane. Overall, the Helix just cannot even be compared to the AX8. It has a massive amount of features that the AX8 does not including the ability to use the Helix as an audio interface. You cannot use the AX8 as an audio interface. THIS IS HUGE to me. Yes, I think the AX8 has slightly better sounding "stock" models and cab sims out of the box. However, you can tweak the living crap out of all of that on each unit. I don't think I have ever met anyone worth a crap who doesn't EQ guitar tracks when recording.

    I own both as well and can get all the tones through the Helix that I can on the AX8. The only reason I like the AX8 is for the amount of amps and FX compared to the Helix. 

  2. The Helix will evolve with each new update. When Line 6 adds new features, they will invariably go into the manual. A digital manual is really the best solution unless you wish to print out only the new bits that are applicable and discard the bits that are obsolete, to keep your hard copy canon.

  3. I did dude press the 5 and 6 controls.... oh man i am getting very worried now :( I have tried aload of different USB cables too and my PC is finding that the HELIX is connected but as for the HELIX APP itself always saying ''HLEIX device not connected'' :( i hope this issue is resolved asap.


    I had had the exact same issue with the Helix Rack for the past week. I tried everything in the suggestions including rolling my computer back. Here is what worked for me. For whatever reason when new video/audio drivers or software are installed, windows at times but not always, reverts UAC (User Account Control) to its default setting. So long story short, Right click on your Helix updater and tick the box "Run this program as administrator" and do the same for the updater as well. I know, this baffled me as I am the sole user on my computer and am by all intents and purposes, the administrator. Regardless of this fact windows in all its wisdom sometimes reverts drivers to default UAC privileges. I hope this solves your issue. It is most certainly a weight off my mind. Back to rockin' on the Helix!

  4. I also feel that the fuzz is one area that is in dire need of attention. I just spent the last 2 hours building a patch around my '65 Deluxe Reverb patch to tone match a Way Huge "Swollen Pickle". It is perfect and involved me using two fuzzes at the same time with different settings with a transparent Klon for taste . I would be overjoyed if Line 6 would eventually add the Swollen Pickle to the Helix, but for now, i'm good.

  5. Reply from Line 6



    Line 6 Support replied to your support request with the following:

    Thanks for the input.  This is a indeed a bug.  It has been logged and will be fixed int he next update.

    Line 6 Support

  6. Confirmed just now - exactly as above.


    ... actually, using the Helix Control's tap tempo footswitch turned it back on for me also - as above, the Global settings still shows it as off.


    Thank you MonkeyXT. This troubleshooting should help Line 6 sort this out quickly.

  7. I'm glad to hear that you are getting things worked out Rezonator. For another resource, let me suggest "Line 6 Helix User Group" on  Facebook ran by Chad Boston. We have over 2,000 kind and helpful Helix users there. It's a great community.

  8. Even after setting the "Tap Tempo LED" to Off in the global settings it will come back on if I use the Tap Tempo button on the Helix Rack rather than the floor controller. When I go into the global setting it says it is off even though it is blinking. I have to turn it from Off to On and back to Off to get it to stop blinking. I did a factory reset and reinstalled 2.0 but the problem persists. Can anyone else try this to see if have the same results please?


    Support ticket opened.

  9. I think you may be able to inform Customer Support that the issue is with whatever the CustomTone site does once the flag is set that indicates that there are no registered products associated with the login. I will wait for others to confirm this but I am pretty sure now that is what is causing the bug.

    That may be true in your case although Line 6 confirmed that I only have one account with 4 registered products and am still producing that error. They are working on it. I did relay that information to them though. Nice troubleshooting there :)

  10. Alright, I am getting very frustrated with this issue. No one seems to have a solution to my problem. Here is an update. I can upload a .hlx file to Customtone as per ussual. But I can not edit or even see how to edit the comments section and when I try to download the .hlx file I uploaded it gets downloaded as a .l6t file. When I delete that same patch a small vertical box comes up with two arrows and an X. WTH is going on?  



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