HX Edit Update to 3.11 PROBLEM in Helix Posted September 30, 2021 @kajlew1, be sure to follow the instructions regarding restarting and doing a Reset. If you have any doubt that the entire update process may not have completed properly, simply uninstall all Helix Software from your computer. Then re-download and install a fresh copy of HX Edit and allow HX Edit to reinstall all the software and drivers to your system and your HX Stomp. If you have not yet created any Custom Presets or saved any Favorites, etc, which you want to preserve, there is no need do first perform a backup. Nevertheless, should HX Edit reinstallation or HX Stomp firmware updating prompt you to do a Backup allow it to proceed.