Hey guys,
I just updated my Helix to version 1.12 and all my presets are gone. After the update the updater said to hold buttons 7 and 8 at startup but it didn't work. I then restarted holding 7+8 and 12 and the unit said on the screen Loading all Presets and setlists but after it was done every preset and patch is till empty. Any help would be appreciated. I just got this unit and don't have any backup.
TIA