StuartO

I've "volunteered" to help a friend move so won't be able to play for a couple of days.

I'll investigate interfacing with Logic in the morning.

The good news is that I now have 3.01.0 I'm really grateful for your help; I couldn't have done that without it!

Awesome!! Thanks for the detailed instructions. I'll give that a try now. Thank you.

Hello everyone, pleased to meet you. As a proud owner of a new Helix Rack I'm sure I'll be here quite a bit. But to start with I have two problems that I'd like some help with please. Firstly, I have HX Edit installed. Version 3.01 Mac Pro OSX Yosemite 10:10:5 My new unit arrived with Firmware Version 2.2 something, so I updated it yesterday expecting it to go to version 3 at least but its only at version 2.92 and HX Edit says there are no updates available, as does the Line 6 Updater program? Perhaps someone can suggest what I can do please? Secondly, I'm using Logic Pro X 10:10:2 and the input levels from the Helix are quite low when I'm plugged in to my JTV 59 via ethernet. The levels are a tad higher when on magnetic pickups but still not what I would expect (compared to my old FocusRite unit) I can turn the output up a tad on all presets but still not enough to have a comfortable level in Logic. i.e. however hard I play I can't get to 0db. Any ideas on that one please?

A BIG shout out to Charlie, who nailed the model pot problem I had. After a little jiggery-pokerey playing with the position of the pot with regards to the detent I managed to get all the tones back in their proper places! Now they all make sense! Thanks Charlie. Your help has been invaluable! :)

I can't help with suppliers but I do love what you've done with the guitar! Really different! :)

Not yet Charlie! I hope to get to that later today or tomorrow. I'd like to think that moving the detent will solve my problem with the sounds, and it is likely that I messed it up when looking for bad joints on the pot. I'll keep you informed. Thank you The serial number on my guitar is 03057640 if that helps anyone date the instrument. 2003?

Thanks Markus, but I only see one method listed and that is the one I tried?

Great Charlie. Many thanks for your fast reply! I'll try fiddling with the position. I did take the knob and the pot nut off to see if I could see any poor joints so perhaps I've put it back wrong. I'll do some re-jigging. Thanks again for your response. It really is very much appreciated. Thank you :)

Firstly, I hope it's OK to tack this query on to the end of the thread. My selector switch is "out of sync" I get the right sounds in the wrong places! I have tried using the calibrate function but do not get any tones after turning the TONE pot to MIN then MAX as the instructions suggest. The Pickup Selector is set to Pos 2 (Neck and Middle) and the sound selector switch is in Custom1 position and pulled up. I insert the ¼ inch jack from the XPS, turn the Tone down then up but get no sound through the amp. I did try running through the whole procedure without any sound feedback but nothing much changes. I don't have Workbench...is there anything I can try please? I have tried the reset procedure a few times now. Thank you. Stuart

Thanks again Charlie. Much appreciated! It's back together again now with the wires taped as you suggested and all working fine. No pops etc when changing sounds either. Still getting to grips with the 5 way switch and the options it provides from the models set with the rotary pot, but really liking the 12 string sounds. I'm playing through a Plexi clone and think I may have to tame it a bit to get the best out of the subtler sounds. The intonation was a pain to set correctly but it's all done now and laying next to me in the lounge. :) I bought it for a bit of fun and as a go-to guitar as all my others are tucked up in their cases. I hate to ask but did you see the query I have about programming altered tunings?

OK. I measure continuity between the bridge and the green wire! I revise my above statement in that it isn't exactly the same colour green now I see it in the daylight. I think I'm just going to take Charlie's advice and tape up the ends, then carry on getting it back together. I'm sure I'll be posting more questions once I start playing the guitar. It should be interesting because I have some of the modelled guitars at my disposal so I can do like-for-like comparisons. One immediate question I have is can I program altered tunings on the guitar alone, without have the Workbench software?

Thanks for the replies so far. :) Today I'll check continuity between the bridge and that green wire (that disappears into the same hole in the body as the piezo ribbon cable). That particular wire is exactly the same ghoulish green as all the other green wires, so I would imagine that it's factory fitted and not an aftermarket thing as it's such an unusual green. I'll let you know the result. I'll also check if the other little stub of wire from the Tone pot PCB is earthed or not. Going to work on the neck today. Oil up the fretboard after polishing the frets and rounding the edges a bit. There is a tiny bit of wear on them so I might have to do a quick level but hopefully not. My TRS lead should be here today too so I can test the guitar. :)

Thanks for taking the trouble Charlie! Intriguing eh? I would have thought that the bridge was earthed though?

Hi all. Newbie here. I've just got hold of a Line 6 Variax 500 guitar from eBay. I like to clean and set up my guitars before using them and have started doing that today. Unfortunately that means taking off the strings and as I'm waiting for a TRS cable to come I went for it without testing the guitar first! Patience never was my virtue! :) Worryingly, inside the electronics chamber (removed to check the sounds selector pot) I find that 2 green wires have been cut, and the ends stripped but not connected to anywhere. I don't think they were joined together because they are a different sort of insulation (one has some writing on, one doesn't) One of the green wires appears to come from the bridge and the other is connected to the TONE pot PCB. I've been searching for ages to try to find a connection diagram or even a very clear photo of the cavity to give me a clue as to what's going on. In the photo the wire that appears to come from the bridge is on the right of the long white connector and the other wire is on the RHS of the TONE PCB just next to the connector with the 3 red wires in it. Any hints or suggestions would be most welcome. Many thanks in advance. ps. It was declared as having a loud pop when switching between sounds, but the seller said he just turned the volume down when switching.