bodd66

So there is something wrong with the firmware install!

Bummer! I would open a ticket with Line6 immediately and then make sure i had some presets ready to go for this weekend.  You can use HX Edit in the meantime to modify presets. After this weekend you can try to get them the Helix as soon as possible. They usually have very rapid turnaround times and may be able to accommodate you if you let them know when you need to have it back by for the next gig if they receive it in time to do the work.

Thanks mate. I've called the store that I bought it from (I live in New Zealand) and they are "loaning" me one for the weekend to get me through. Funny, I also have a Friedman Dirty Shirley Mini that has come back from repair so I'll be picking that up at the same time! I swear I baby my gear!

Short of something being stuck beneath the joystick preventing it from being depressed this sounds like it could be a hardware problem with the joystick control. You may want to open up a ticket with Line6 for this. Do other operations such as selecting a setlist with the 'Preset' button and then rotating and depressing the joystick to select the preset still work? If not that might point even more strongly to a possible hardware issue. Btw, quite possibly totally unrelated in your case but worth mentioning for others trying to avoid a problem with the joystick. If you pack the Helix in a case of some sort make sure the padding does not press down too hard on the joystick or you can end up damaging it.

Nah the joystick doesn't work when selecting a setlist either. A total pain in the arse as I have 2 gigs this weekend :O(

This will sound weird but I had the same problem and even opened a Support Ticket with Line 6, thinking I would have to send mine in for repairs.  But then, quite by accident I just pressed the stick more *firmly* and presto.  No problems.  Good luck!

Thanks for responding...wish it was that easy. Tried it but nothing. Did this just happen to you with the new version or did it happen earlier?

What I noticed compared to Litigator was more focus in the mid frequencies creating a warmer, thicker tone that really works well with single coil pickups. You have to bring the gain and bass down and presence up for double coil pickups or its maybe a bit too thick. Also having the extra gain stage along with the 50W power amp provide a lot of options for preamp vs. power amp distortion. Its an extremely flexible amp.

I'm hoping one of you guys might be able to help me...I just downloaded the V2.50 and love the Placater etc BUT now my Joystick won't open up the models when I press it so I literally have to scroll through everything starting from the OD/Dis list! Has anyone else come across this problem? I've downloaded the new version twice just in case but it's still doing it.

I have a CAA 50 Classic + running the Helix 4CM and it sounds great. I run everything instrument level. How about your overall volume level on the Helix? I run mine at 12 O'clock and that seems to be about right. Good luck. BTW I just downloaded the latest V2.50 and now when I push the Joystick it won't open the model select. Anyone know why?

Hey, I've just downloaded the new V2.5 and can no longer access the model list by pushing down on the Joystick? Anyone else come across this or know what I can do? I'm running it through my MasOS High Sierra V10.13.3

Cheers.