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Posts posted by jdomine

  1. 18 hours ago, lou-kash said:

    Bug or a "feature"…?


    With Poly Pitch block active, it's not being bypassed if I have set my Stomp's global preferences to DSP Bypass type, and activate the latter.

    Haven't encountered this with any other block so far, including Poly Capo or Poly Wham.


    Firmware 3.01.0, no other issues that I'm aware of.


    This is indeed a bug. I have logged it for review by the team. Thank you for the report!

  2. 6 hours ago, Cmv120 said:

    My helix keeps automatically turning the tuner on when Im in my DAW and I have 0 clue why. It randomly started one night in the middle of a recording session and hasn't gone back to normal. It doesn't do this when Im not in the DAW, only in the DAW. Ive tried updating it, Ive tried downgrading it and then updating it again. Ive tweaked the tempo/tap send and receive settings. I cant get in touch with customer service and when I texted the customer service people I got no reply. I cant record while the tuner is on. Someone please explain what is going on and how to fix it. Ive been heavily discouraged. 


    This sounds like your DAW is sending MDI CC 68 to the Helix to activate the tuner. Try changing the midi channel in the global settings on the Helix. You can also use a midi message monitor to see if you daw is sending CC 68.

  3. On 4/25/2020 at 6:56 PM, droe5577 said:

    Same here on LT.  Was working in HX Edit for about an hour, and somewhere along the line everything locked.   Edit could not save the patch to the unit tand the unit was completely unresponsive despite producing tone and responding to edits from HX Effects the entire time.


    If you unplug the USB cable after it has become unresponsive does that snap it back into functioning?

  4. 33 minutes ago, geetarsparkie said:

    I seem to be having an issue with 2.9 that I dont think I've seen anywhere else. Could be mistaken. Apologies if so. 


    If I start the helix floor with a midi keyboard plugged in via the helix midi in port. It boots as normal the screen comes on then goes off completely and the helix freezes. Restart without midi cable plugged in and it worked fine. So I plugged the midi cable in whilst the unit was on and within 5 seconds or so. The helix screen went back off and the unit froze. Havnt plugged it back in since as doesnt appear to be working and seems to be an issue. Just reporting so someone st Line 6 might be aware of the issue which I've never had in any other previous versions. Thanks


    Is your keyboard sending out MIDI clock or any other MIDI data constantly when powered on? Simply having something plugged in via MIDI din should not matter but I could see flooding the MIDI stream with clock and other things could theoretically cause an issue.

  5. I am able to reproduce this easily. I noticed that if I deleted the looper block at the end of path 2B the problem goes away. Do you use that looper at all? If not I recommend deleting it from the preset until the bug is fixed.


    The bug seems to be that if you load a preset with a looper on a B path after coming from another preset with a looper on a B path audio stops passing.

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